AVOID !!!
Promised a top class filtration system - paying nearly £9000 we have been left with water that we can not drink straight from the tap, no response from head office ( which are all family )
Essentially, Prosep have left us with empty promises from a smoke and mirrors type character salesman. AVOID this family business at all cost choose a different provider, there plenty to choose from Our neighbours have since used a Bury based company with great feedback and after care.
Reply from Prosep Filter Systems Ltd
Hi, I have no record of any work conducted by Prosep Filter Services in 2024 in which a system we installed failed a water analysis. All of our designed systems are thoroughly tested after installation, and all testing aligns with the current PWS regulations set by the DWI. All results are certified and are UKAS accredited.
I have no log of any failures or correspondence from any customers advising us of any issue with their water.
Please email enquiries@prosepfilterservices.co.uk with details of the invoice and water test certificate number.
Kind Regards
Gemma
Prosep Filter Services