Review of Milk & More


Rated 1 out of 5 stars

And then they go and spoil it all...

So. No more Silver Top whole milk. And all because the 'current supplier for my area' - like somewhere in Yorkshire supplying East Anglia - can't 'do' Silver Top? Seriously?
Instead we are offered the homogenised variety as the closest alternative, even though I for one can tell the difference not only in quality but in longevity (such as staying fresh after 8 hrs or so on the doorstep overnight in summer) and flavour. Or lack of the same. A USA site which describes non-homo whole milk in detail farmerscreamerydotcom says much the same thing, though more knowledgeably.
The availability of Silver Top has been the principal reason I have stuck with MilkandMore (or its predecessor(s)) for over a decade. Well, it looks like that happy relationship isn't going to continue much longer.
I'm disappointed - no, angered - to say the very least.
In Response to M&M's reply:-
That was almost a Press Button B reply. I did not complain about any 'recent decline in quality'; rather that I am being expected by M&M to believe that cows in my part of the UK can only produce milk that is blasted through a nozzle at high pressure and high temperature. (I can't help wondering what their calves think about that...)

22 February 2024
Unprompted review

Reply from Milk & More

Hi,

Thank you for taking the time to review our service.

I want to extend my sincere apologies for the frustration and disappointment you've experienced due to the discontinuation of Silver Top whole milk in your area. We are truly sorry to hear about the recent decline in the quality of our milk, and we sincerely apologise for any inconvenience this has caused. We understand the importance of delivering fresh and high-quality products.

Your feedback has not gone unnoticed, and we want to assure you that we're actively working on addressing these concerns.

Thank you for your understanding and for bringing this to our attention.

Should you require any further assistance, please do not hesitate to get back in contact with us!

Kind regards,
Naushad
Milk&More