Review of Scandinavian Photo


Rated 4 out of 5 stars

Problematic Stock/shipping estimates and times

A strange experience due to items shown being in stock online and showing shipping very fast. Then I am emailed saying one item will not be carried anymore and they can only send 1 of 2 that were ordered since they will not restock... OK... They were fast to refund at least.... I was then told that the third item should arrive to their warehouse the next day and they will send it out... then, 7 days of waiting (one item arrived alone) so I cancelled the remaining item and ordered from elsewhere...

Customer service reps were very fast to respond. money refunded quickly.

The one item that did arrive out of 3 was packaged very well to protect from damage. Much better than practically any other company i've seen in recent memory. So, quite good when you are ordering expensive delicate things... if they get shipped

5 January 2024
Unprompted review

Reply from Scandinavian Photo

Thank you for your review! We are happy to read that your case got sovled quickly and that you thought the package was well protected.

Have a nice day! / Sandra P