I ordered two pairs of jeans from the Lee EU site. They arrived within six days of placing the order. I've had to return them ,simply because I ordered the wrong size.The jeans themselves are great , they've exceeded my expectations. I placed an order for two pairs in a different size , they were shipped the same day. I contacted Ana at Customer Services regarding care and washing recommendations. I received a helpful and comprehensive reply pretty much by return. So far , I couldn't be happier!