12 Oct, I ordered from them latest Iphone 13 pro max 1TB ,in 1809€ ,on the second day I had to bring him ,I was waiting for the courier but no one brought my order,I was thinking that the courier might leave the parcel, the neighbors ,asked the neighbors and nothing has been received,filed in support of the October 15, explained the situation to which I replied that conduct the investigation with the delivery service ,which takes 5 working days and responded to me the next day and on 18 October,I waited the 5 days no one answered me ,wrote to them again and again no nothing not answered ,already on 27 October I was told that the delivery service they delivered it ,I again explain that I didn't get anything and maybe they lost it in stock ,I thought, on what to me two days later replied that want to help with my situation and that within two days I'll get an answer ,on October 31, I received another email that they will conduct another investigation which takes 5 business days ,I tszhe start to get nervous and I waited another 5 days and again, no one responded to my texts ,I wrote them on Whatsapp and any specific information that I was already November 16, wrote that the parcel was delivered correctly without weight loss ,although I didn't tell them that the parcel lost weight ,I told them I had not received so I contacted the police ,even though they knew that at the moment I'm not in the country and I'm a student who even do not know the language ,I explained that my parents pay for this order as pozharky me but they really don't care,guys I am no one returned my money back and I was left with no money and no phone ,and so they lie straight in the eye saying that I will answer to you within 5 days ,and no one is responsible ,and in General they are not up to your problems ,they do exactly what you paid them a lot of money for the goods they told me call the police,I create specific discomfort I then wrote about it again,and nobody responds ,ignoring me completely ,if you think to order something from them,think 3 times piped purchase ,I have a problem with them ,I don't know what to do next