Not impressed whatsoever with this company implying they are Melbourne based and ship from Melbourne. When I asked why my order was taking so long I was told they’re shipping from China due to lockdowns… which makes zero sense. Do not buy from these people unless you’re willing to wait over a month for your product to potentially show up. Over 10 emails back and forth, 7 of those asking for a refund and being ignored. Fake tracking numbers. The harnesses and collars only arrived once I disputed this with my bank and lodged a query with aus post after the package was “waiting to be processed at the Melbourne facility” for a week and a half. The harnesses I bought are of a decent quality, but I would never buy or deal with this company again. Not worth having to fight for the products you paid for.