Ordered a collar 13 August 2021. Still nothing. My tracking number says my package has gone from China, to Sydney, to Holland back to Queensland. I'm in Sydney. Ridiculous customer support. No contact number. "Chloe" blame Australia Post and won't give a refund. DO NOT PURCHASE THIS IS A SCAM. WASTE OF TIME. SUCKS THESE TYPES OF PLACES STILL EXIST. SCREW YOU PETPEND. MELBOURNE BASED MY ASS!!