Apparently they cannot escalate for…
Apparently they cannot escalate for lazy drivers not being bothered to collect items. 3 failed collections and they told me to wait 1-2 days to escalate it to Yodel. Appreciate the issue is to do with Yodel, however the lack of effort to help by p2g is a joke
27 February 2019
Unprompted review
Reply from Parcel2Go
Good afternoon Andrey,
Thank you for taking the time to leave a review.
Please accept my sincerest apologies for the service you have experienced.
As discussed i have contacted the courier directly to confirm the collection information. If the collection fails again today we will upgrade the service free of charge
If you do need further assistance please contact online@parcel2go.com
Thanks
Nikki
Parcel2Go Customer Services