If you have the option to go with another lender, I would recommend doing so. I made my monthly payment to ZuntaFi every month for over 5 years, and one my student loans still had a balance higher tha... See more
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Great Experience! My service team, Jennifer and Christina were outstanding. They were always pleasant and answered the many questions I had without making me feel rushed or unimportant. I appreciat... See more
This was a first time for us with applying for extra student loans needed for my daughter and this was a smooth process. When there were questions they were answered quickly. I would highly recommend... See more
Ron L was quick to respond to my questions and providing support, thank you Ron. Overall A very easy process, hopefully I won't need to take out any loans in the future, but if I do I would strongly c... See more
Company details
Written by the company
For more than 40 years our team developed and perfected how to guide students and their families through the student loan process. Our intuitive online platform coupled with a tenured team eager to provide insightful assistance is an unbeatable combination well suited for more than just student loans. Our end-to-end loan platform is now available for a wide range of consumer lending. Our platform offers flexibility to develop custom finance products to suit each partner's market and customers. This turn-key solution requires no additional staffing and no technology investment. Loan customers receive personal service from our team, based in South Dakota, who is passionate about providing assistance and guidance from application through payoff.
Contact info
105 1st Ave SW, 57401-4104, Aberdeen, United States
- 800-645-8272
- feedback@zuntafi.com
- zuntafi.com
Hasn’t replied to negative reviews
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Look Elswhere
If you have the option to go with another lender, I would recommend doing so. I made my monthly payment to ZuntaFi every month for over 5 years, and one my student loans still had a balance higher than the original amount. I’m sure ZuntaFi was well within their legal rights to charge such high interest, but their practices feel dishonest nonetheless. I’m relieved to have refinanced with a more reputable lender.
After paying ZuntaFi a 5k Loan at the…
After paying ZuntaFi a 5k Loan at the end of the loan my balance was $95 the company received my final payment but still reported it as charged off 2 weeks after my previous payment was received. Instead of simply closed and paid in full with creditors. My $95 was not returned so it was not charged off.
Thus negatively effecting my credit profile. I reached out to the company; requested correction.
A manager would not come to the phone and they did not call me back as told. I disputed it with the Credit Agency and Zuntafi incorrectly verified the wrong information. This is very disheartening as a consumer who paid the loan in full.
AVOID THESE PEOPLE I AM EXTREMELY UPSET. My credit as a disabled Mom is extremely important and the smallest inaccuracies effect ppls real lives.
Zuntafi was extremely helpful in…
Zuntafi was extremely helpful in answering all my questions in a timely manner.
Overall easy to use
Overall, fairly easy to use. There were times where it wasn't really clear what I was waiting for to progress to the next level, for which I called in. However, my questions were answered quickly.
It was a very simplistic experience.
It was easy to do
It was easy to do. None of the hang-ups had to do with ZuntaFi, they just had to do with the state regulations/policies of where my co-signer lives.
That process was very straight forward…
That process was very straight forward and all the people I talked to over the phone were very nice and helpful
Website and service was good
Website was set up well and easy to navigate for a first timer getting a student loan, and they got back to us fairly quickly.
Super helpful/Great experience
Easy steps to follow and they help when you forget something
This company makes it easy
With this company everything was simple and easy to get through
customer services are awesome had no…
customer services are awesome had no issues getting all of my questions answered.
Disgustingly High Interest Rates with 380+ Credit Score
As with the loan I applied for last year, the company has once again raised it's interest rates, this time all the way up to 13% for a student loan. This company is a predatory student loan company with rates like those. I have great credit, and and I am going into my 3rd year of school, so I have two previous student loans in my name, but I have never defaulted on a loan, missed an interest payment, or had any outstanding balance on my credit cards. The federal rates as of today are at 7.05%. This companies rate is nearly double that. Shame on you.
People were nice
People were nice, responded in a timely manner, and I get to be trained as a physician with this loan. I truly couldn't be happier.
13% interest on a student loan should…
13% interest on a student loan should be criminal.
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