Shoes are excellent quality - very surprised at the value for money! I bought a pair of vince and a pair of marly and both pairs looked really good and as expected! I only have money for o... See more
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Review summary
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The carlo derby’s are beautiful to see, were delivered quickly and fit perfectly. Very comfortable footbed and heel material as well, no blisters (yet)!
Company replied
Very satisfied with my purchase of the Marly Loafer 'Washed Brown'. Perfect fit, comfortable footbed, and beautiful, pleasant leather. Very happy!
Company replied
Great customer service! I missed the deadline to collect my package, but they kindly resent it without any hassle. Really helpful and excellent service. Highly recommend!
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4.5
Excellent
2K reviews
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Replied to 100% of negative reviews
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Nice Service and quality of the loafer
Nice Service and quality of the loafer. Get my order within 3 days after payment.
16 July 2026
Unprompted review
Reply from Zuno Archives
Hi Fabian!
Thank you so much for your nice feedback - happy to hear that you are satisfied with your new shoes :-)
Best
The Zuno Team
Reply from Zuno Archives
Hi Thilo,
Thank you for taking the time to leave a review. Much appreciated.
All the best,
Victor / Zuno Archives
Bad quality and service
Shoes got beat up and lost pattern after two wears. I complained about the bad quality and was told they would look at it. It’s been multiple weeks, haven’t heard from them since.
20 June 2026
Unprompted review
Reply from Zuno Archives
Hi Lukas
Thank you for taking the time to share your experience. We're sorry to hear you're disappointed.
We have reviewed your case and the photos you sent. Based on our assessment, the changes to the leather were caused by normal, unconditional wear rather than a manufacturing defect. Unfortunately, in cases like this, we’re not able to offer a replacement or refund under our warranty.
We understand this isn't the outcome you were hoping for, and we're sorry if you felt left waiting for an update. That was not our intention. If you have any further questions about our assessment, you're always welcome to reach out to us directly.
Best regards,
Zuno Archives
Refund
Good customer service when asking for a refund.
But long response and processing time when I contacted them
12 June 2026
Unprompted review
Reply from Zuno Archives
Hi Gabriel,
Thank you for your review and for highlighting the positive experience you had with our customer service during your refund.
We also appreciate your honest feedback regarding our response and processing times. We know we haven't been as fast as we aim to be recently, and we're actively working on improving this so we can provide a much quicker experience going forward.
Thank you again for your feedback - we hope we'll have the opportunity to provide you with an even better experience in the future.
Best regards,
Zuno Archives
Quality
I love the quality of the material and the subtle green shade in the shoe. Overall experience has been great!
12 July 2026
Unprompted review
Reply from Zuno Archives
Thanks for the nice feedback, Bryan!
I love the shoes!
The quality of the shoes is great. I had to get multiple pair because I liked my first pair so much. Great quality material used on the shoes. I’ve gotten many compliments on the shoes.
15 June 2026
Unprompted review
Reply from Zuno Archives
Hi Byron,
Thank you for coming back for more pairs, that is the best compliment we can get. Great to hear the quality holds up and that they get noticed.
All the best,
Victor / Zuno Archives
Very nice experience
Very nice experience. Were quick to answer and even shipped my order earlier do that I could wear the loafers to a wedding
3 July 2026
Unprompted review
Reply from Zuno Archives
Thank you very much, Kjell!
Reply from Zuno Archives
Hi Lasse
Thank you for the good feedback!
Best
The Zuno Archives Team
Serious scam
Serious scam! I never received the product, yet they are still demanding payment from me. They also do not respond to any of my messages. People, be careful and stay away from this company!
3 July 2026
Unprompted review
Reply from Zuno Archives
Hi Jari,
We're sorry to read this, but we believe there may be a misunderstanding. We cannot find any order or customer matching the information provided in our system.
We certainly do not demand payment for orders that have not been delivered, and we always do our best to respond to customer inquiries as quickly as possible.
Please reach out to us directly with your order number or the email address used for your purchase, and we'll investigate this immediately and work to resolve the issue.
Best
The Zuno Team
This is a scam
This is a scam. Ordered trainers and nothing ten days later. No movement on my order. Scammers I have emailed numerous times and no reply SCAMMERS
25 May 2026
Unprompted review
Reply from Zuno Archives
Hello Ali,
We're sorry to hear about your experience. However, we believe there may be some confusion, as we do not sell trainers and have no record of an order matching your description.
If you believe this review was intended for us, please contact us with further details and we'll be happy to investigate.
Kind regards,
The Zuno Archives Team
Most comfortable Loafer i've ever Tried
I’ve tried five pairs of loafers, including Solovair, Dr. Martens, G.H. Bass, and others, and I have to say the Marly loafers are by far the most comfortable I’ve ever worn. I’ve had them for two days now and haven’t gotten a single blister, which I usually do with new shoes.
The only small thing I’d nitpick is that on one shoe, the inside leather doesn’t fully connect at one point. I noticed it immediately when I got them. That said, I don’t feel it while wearing them, and it doesn’t really bother me, but I’d be lying if I said it doesn’t cross my mind sometimes when Im wearing them. I still think they fit well, look great, and are extremely comfortable, and I’ll probably continue buying them.
8 May 2026
Unprompted review
Reply from Zuno Archives
Hi Victor
We’re delighted to hear that our loafers have been the most comfortable pair you’ve tried, especially from day one.
We also appreciate your feedback regarding the interior leather finishing. While we’re glad it hasn’t affected the comfort or fit, we will share your comments with our production team as part of our ongoing focus on quality and craftsmanship.
Thank you again for your support - we truly appreciate it and look forward to serving you again in the future.
Best
The Zuno Archives Team
Don’t buy from them if you’re in a…
Don’t buy from them if you’re in a hurry. I’m not convinced the shoes I received aren’t knock off’s. I will never order anything from them again.
4 March 2026
Unprompted review
SCAM sell cheap knock off sneakers from…
SCAM sell cheap knock off sneakers from China with horrendous smell. Don’t buy
3 March 2026
Unprompted review
Reply from Zuno Archives
Hello Olaf,
We're sorry to read this, but we believe there may be some confusion here. Zuno Archives does not sell sneakers - our shoes are leather styles handmade in Portugal - and we have no record of an order matching your description in our system.
If you believe this review was intended for us, please contact us with your order number or the email address used, and we'll be happy to look into it.
Kind regards,
Victor
Zuno Archives
Had I read the reviews I wouldn't have…
Had I read the reviews I wouldn't have bought theses sneakers from this place. I didn't get a second pair of shoes laces with my new balance 9060s and the shipping was ridiculously long. I love the sneakers however the shipping process made me not want to be a returning customer.
13 March 2026
Unprompted review
Reply from Zuno Archives
Hi Andreana,
Thank you for taking the time to leave a review. We're sorry to hear about your experience - however, we believe there may be some confusion.
We've looked through our system and are unable to find any order associated with your name. We also want to clarify that Zuno Archives is an independent footwear brand - we only carry our own designs and do not sell New Balance products.
It's possible this review was intended for a different store. We'd encourage you to reach out to the retailer you purchased from directly so they can assist you.
If you have any questions or think we can help in any way, don't hesitate to reach out to us.
Warm regards,
The Zuno Archives Team
DO NOT BUY FROM FAKE STORE
DO NOT BUY FROM FAKE STORE. Cheap knock offs from China with cheap material and ill fitting improper size. Don’t waste your money.
3 March 2026
Unprompted review
Reply from Zuno Archives
Hello,
We're sorry to read this, but we believe there may be some confusion here.
Zuno Archives designs its footwear in Copenhagen and has it handmade in Portugal — we don't source from China, and we only sell our own leather styles. We have also gone through our system and cannot find an order matching this review.
If you have ordered from us, please send your order number or the email address used to info@zunoarchives.com and we'll look into it right away. Otherwise, we'd kindly ask you to check which store you actually ordered from, so your feedback reaches them instead.
Kind regards,
Victor — Zuno Archives
Helpful and accurate!
11 February 2026
Reply from Zuno Archives
Hi Mikkel
Super happy to hear that you are satisfied with our service - it means a lot!
Best
The Zuno Archives Team
Very professionel
Very professionel. They informed me all the time what is happening with My order and made sure that I Got it. Really good👍👍
11 February 2026
Reply from Zuno Archives
Hi Berit,
Thank you so much for your kind words! We’re really happy to hear that you felt well informed throughout the process and that everything arrived safely 😊
We truly appreciate your support and hope to serve you again soon!
Best regards,
The Zuno Archives Team
Reply from Zuno Archives
Hi Mischa,
Thank you so much for your great review! We’re delighted to hear that you’re happy with the product, pricing, delivery, and our customer service 😊
Your support truly means a lot to us, and we look forward to serving you again soon!
Best regards,
The Zuno Archives Team
Simply perfect
The construction quality of the Derby shoe is exceptional. And the incredible comfort. It exceeded all my expectations.
11 February 2026
Reply from Zuno Archives
Hi Alejandro,
Thank you so much for your amazing feedback! We’re thrilled to hear that the quality and comfort of your Derby shoes exceeded your expectations 😊
We truly appreciate your support and hope you enjoy wearing them for years to come!
Best regards,
The Zuno Archives Team
Delivery time said 2-4 days
Delivery time said 2-4 days, took 13 days in the end.
The shoes are nice though.
11 February 2026
Reply from Zuno Archives
Hi Henri,
Thank you for taking the time to share your feedback.
We’re really glad to hear that you like the shoes 😊 That means a lot to us!
Regarding the delivery time, the 2–4 day timeframe applies to in-stock items only. The pair you ordered was a pre-order item, which requires additional processing time before dispatch. This is noted on the product page, but we completely understand how the difference in delivery time can be frustrating.
We truly appreciate your patience and your honest feedback, and we’re always working to make our shipping information even clearer and more transparent.
Thank you again for your support!
Best regards,
The Zuno Archives Team
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