Zoovibe Reviews 

Compared to most others, I guess I lucked out. It took about 3 weeks, but the Catitude Coffee mug and poster were perfect. Trying to replace the mug because I broke it 😢, guess they’re out of business.

That’s a minus 1. Had to put a star just to put a review. Terrible company!!! Order our cups 7+ months ago and still haven’t received them or our money back. Amy Lee stopped responding to my emails. So I’m out my money and my cups!

If I could leave less than one star, I would. I made an order consisting of two items in early March of 2020. They were scheduled to arrive the first week of April. (Perfect for my mother's birthday) now, I'm no animal. I understand covid-19's effect on shipping. You would think that the company would reach out to me. Even after I had sent probably 10 emails, tried to cancel my order, tried to just talk to ANYONE ... I receive one item, in June. The next item I did not receive until August 2020. This is OUTRAGEOUS. 1/10 I would NEVER recommend this company to ANYBODY.

I order a print and received it. It was not the best quality but I got what I paid for. I had friends who loved it and I thought it would make an ok gift. I proceeded to order 3 more prints. After 3 weeks I had not heard from them other than the email saying they received my order and the charge on my credit card. I contacted them and was told that my order didn't exist. Instead of immediately offering to either ship my prints or refund my money I was told I would need to file a dispute with my credit card company. This company is awful and should not be allowed to advertise ANYWHERE. BEWARE AND DO NOT DO BUSINESS WITH THESE SCAMMERS.

Never received order. Amy Lee in customer service stopped replying to e-mails with evidence that I bought product. SCAM!

Horrible. Stole my money and never received the product. Spent $80.00 on nothing. I’m so incredibly disappointed. How is this legal?!?!?! They supposedly shipped my order to the wrong state and are not responding to my emails. What a freakin joke! DO NOT ORDER FROM THEM.

I've been SCAMMED!! I would not have even gave them one star. Never ever order from familynine. I ordered an XL T-shirt for a Fathers day gift and it didn't come for a month and after Fathers day in a size S (it really was not even a small because it would not have fit an 8 year old) They showed me the invoice and it said small but I know they had to have changed it. It had to have changed in their system. I have no doubt what I ordered. I explained and they would not do anything. I wish I would have checked reviews. This has happened to others the exact same way in reviews. Others got a small when ordering an XL. Do not order from them. Its a total money making scam. They are unreasonable and rude in their response. So I'm out $29 and couldn't give my husband a gift. These company's need to be held accountable. Every review was terrible but its my fault I didnt check. Don't ever trust or order from them!!!!!

Don’t ever buy from this company!!! I ordered a present for Father’s Day and they took over a month to ship and when it finally shipped the order was sent to a completely different state. Amy Lee is now refusing to answer my emails and send me a refund. This is the worst company I have ever dealt with. If they don’t answer me soon I will be disputing these charges. This company sucks and is fraud!!! Amy Lee, learn to respond to dam emails!

Worst experience. The cup I ordered looked so terrible. Customer service was horrible I waited about a week before getting a response. The cup I ordered got to my house about a month and a half after ordering it. If I could give zero stars that's what I'd give. Terrible company.

Ordered the same shirt 2x in an XL. The second order I also ordered a mug and another shirt XL. Out of the 3- XL shirts ordered I received 2 small shirts and the mug had a postage stamp size design on it. Facebook stop selling ads to companies like this.

I ordered a Fathers Day Cup and was told it would be delivered by Fathers Day. That was a month and a half ago and have gotten told it was shipped, then no, it was still in processing and now they wont even answer my emails???? I am so pissed off. Cup was not cheap $35.00 or so and my Dad keeps asking me when it is coming!!!!

07-03-2020 Extremely Unhappy
*Placed an order for a father's day gift on 05/11 *Product shipped week later
*7 weeks later, still have not received item *Contacted customer service to get assistance to find out where the package is, they tell me to track the package
*I've tracked the package several times, I ask for further assistance, they then tell me I'm "confused" and I need "extended patience"
*I am insulted, frustrated, but I'm certainly not "confused". I ask for a refund and now because the package has allegedly shipped and my order is over 30 days a refund cannot be issued.
*The customer service is terrible and at this point I feel as if they have stolen my money. Use caution when ordering from Zoovibe!

If i could give this place a 0 I would. This is an absolute scam. First off they say they’re from Canada but it’s from China, nothing is wrong with anything coming from China but why lie?? I ordered from here TWO MONTHS AGO. They don’t have a phone number to call you can only contact them through email and they pretty much just go in circles or don’t reply at all and When they do they can’t tell you where your item is and then when you continue to ask questions they stop responding. DO NOT GIVE THESE PEOPLE YOUR MONEY.

I ordered 4 different English bulldog cups . Was sent the same one . Customer service sent email they wanted a picture of all four cups. It's been over two weeks they won't respond. Worst place ever I ordered these cups for Father's day and received end of June. It wouldn't let me do no Stars . DONT ORDER FROM HERE.

Ordered weeks ago. Took FOREVER to get a tracking number. Moved so slow between USPS carrier stations that it must have been on a tortoise.
Claim to have a "warehnothing! US and Canada, but most certainly came from China. Verbiage online is not always translated well.
It's getting harder and harder to determine from where you are buying things and they know to bury that info because we SHOULD be buying AMERICAN to bring jobs back to the US. 🇺🇲🇺🇲🇺🇲

Ordered a personalized grandpa shirt for my dad and they sent a 68 yr old a children's size small shirt then blamed me and told me to pretty much go screw myself that they won't fix it DO NOT ORDER FROM HERE!

Horrible do not use. This company is a sham. Do not fall for this site. This company does not exist.

I ordered the German Shepherd wearing the Lederhosen "print" and it is absolutely adorable. It took a little longer to arrive than I would have liked, but it is fine quality and there is nothing wrong with it. It came packaged very nicely to protect it from damage during transport. I will definitely order from Zoovibe again,

Do not order from this company. Ordered one of their Mothers Day gift specials on 4/27...it’s now Father’s Day weekend and still no cup. Tracking they provided quit updating on 5/17. Multiple requests to cancel and refund have been ignored. A $39.90 lesson. Customer service response are the same canned e-mail requesting patience and their best customer service rep Amy has been assigned my request. Zero stars was not an option

I ordered a print back in April.... I understand things were in quarantine... however took a month to process my order finally mailed they left off my apartment number and it was returned to Sender haven't heard a word since.... worst online shopping experience...
I also was bombarded with advertisements since the first day of the order.... hard to write a review when you never received your first order...