I absolutely love zoostorm for how reliable they are. I've had and used a keyboard and mouse from them, both plug in ones, for like 14 years or more, used to have a PC from them too, and it legit... See more
Company replied
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See what reviewers are saying
Zoostom has become our go to desktop for our office. We now have 15+ PCs, many of which are over 2 years old and have never let us down. Our PCs are on for long periods copying large amounts of data.... See more
Company replied
Zoostorm A10 7890 tower computer, 2 TB HDD, 8g ram AMD quad layer proccesser, Asus mother board, ordered Wednesday, arrived Thursday, set up absoluterly no probs except key board & mouse missing, Zo... See more
Company replied
Stay away, Bought a £4500 PC from Amazon and spent hours troubleshooting BSODs before finding two faulty RAM sticks. When I contacted STORMFORCE for an RMA repair, they insisted I bear all responsibi... See more
Company replied
Company details
Written by the company
The Zoostorm™ range of home desktop PCs deliver powerful, reliable performance that’s perfect for everyday computing and offers the perfect mixture of performance and price to suit every budget. Browse the web, work with documents, create visual content and enjoy light gaming with ease. Work and play in high resolution and experience visual perfection with HD graphics. The Zoostorm™ Home range includes traditional Desktop PCs, Small Compact Towers, Laptops and stylish All-in-One PCs.
Contact info
4 Hardwick Grange, WA1 4RF, Warrington, United Kingdom
- 01925847282
- cs@zoostorm.com
- zoostorm.com
3.5
Average
316 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing PC for the price.
I needed to get a new desktop PC about a year ago as my old PC was exactly that, old and very low specs. I got this Zoostorm Voyager i7 mainly because I have had really good experience with Asus in the past and this PC is built in conjunction with Asus. Have to say, for the money I paid for this I think I got an absolute bargain. While I am not a PC gamer, this rig is more than adequate to game on and has proved to be incredibly reliable as I have not had any issues with it in the last year. The only downside is that there is not much info in the box for things like the switches on top and what they do etc, but that is a small quibble. If you are not the sort of person who wants to build a PC but wants something that can cope with most things, you cannot go wrong with this.
4 December 2018
Unprompted review
Reply from Zoostorm
Hi Col
Thanks for leaving a an amazing Review,
Our goal is to create different units for all of our customers needs, if you fo ahve any questions about your unint let us know bu email or phone, 0344 800 0730 or cs@zoostorm.com
Thanks
Sarah
Customer ServicesTeam Leader
Great product with quick delivery and…
Great product with quick delivery and easy set up.
4 December 2018
Unprompted review
Reply from Zoostorm
Hi G Dobson
Thank you very much for leaving us a review
if you require any assistance in the future let us know.
Thanks
Sarah
Customer ServicesTeam Leader
Zoostorm were a great help
I had a problem with my unit where the usb ports were not operating and unfortunately my unit was out of warranty by two months.
I contacted Zoostorm and a lady called Sarah in customer services arranged a free collection and test of my PC.
It arrived back 4 days later repaired and working correctly and I was most impressed with the help Sarah and Zoostorm showed me even though I was out of warranty.
Great service and my faith restored.
28 November 2018
Unprompted review
Reply from Zoostorm
Hi Ryan
Many thanks for updating your review, we apologise for the delay in responding to your email but we are glad that we have now resolved the issue that you were experiencing with your unit and that it is now fully functionally again
If you do have any questions please let us know
Thanks
Sarah
Customer Services Team Leader
Hi Ryan
Firstly please accept our apologises for the issues you have experienceD with your Zoostorm unit,
Are you able to send me your contact details along with your Serial number to cs@zoostorm.com so I can look into your details?
Thanks
Sarah
Customer Services Team Leader
Zoostorm
I got a PC from Zoostorm in 2016. When it first arrived, the panel on the case was damaged in shipping. When I contacted customer support they sent a new one straight away. My PC has been working with 0 issues since. Plus the Computers are good value.
27 November 2018
Unprompted review
Reply from Zoostorm
Hi Ollie
We love hearing from exsiting customers and its always a pleasure to hear that their unit is still working years later. If you have any questions or any issues get in touch and we will try and resolve this for you
Thanks
Sarah
Customer Experience Team Leader
Fantastic service considering my PC was…
Fantastic service considering my PC was out of warranty and it is are intention to purchases another high-end unit off them for a client.
Kind regards
Harry Calland
6 November 2018
Unprompted review
Reply from Zoostorm
Hi Harry
Thank you for your review, we always aim to help out customers even when their units warranty has expired, if you require any assistance in the future let us know.
Thanks
Sarah
Customer Experience Team Leader
Fantastic products and support
Fantastic products and support. Bought my PC from them a few years ago and was looking for upgrade support long after warranty expired, and they took the time to help me without even selling me anything, ended up buying the parts I needed from another source, at their recommendation. Really cool!
2 November 2018
Unprompted review
Reply from Zoostorm
Hi Alexander
Thank you for leaving us a 5* Review, we are glad that we helped you with upgrading your unit and if you require any further assistance in the furture please let us know :)
Thanks
Sarah
Customer Experience Team Leader
great computers.
great computers.
been buying many compuers from zoostorm
along the years for my clients
and noone came back with a complain.
well done!!!
David
1 November 2018
Unprompted review
Reply from Zoostorm
Hi David
Thank you very much for leaving us a 5* Reveiw, if you have any questions about our units please let us know :)
Thanks
Sarah
Customer Experience Team Leader
I have been used Zoostorm computers as…
I have been used Zoostorm computers as my supply computer for my customers. I am doing a selfemployment business for computer services. So far, I have not been let down at all.
23 October 2018
Unprompted review
Reply from Zoostorm
Hi Joseph
Thank you for leaving us a 5* reveiw, if you have any questions about our units please let us know :)
Thanks
Sarah
Customer Experience Team Leader
Quick delivery and superfast pc
Quick delivery and superfast pc, very happy with my purchase
18 October 2018
Unprompted review
Reply from Zoostorm
Hi Deborah,
thank you for leaving us a 5* review, if you ahve any questions or queries about your unit plese contact us quoting your serial number via phone 0344 800 0730 or email cs@zoostorm.com
Thanks
Sarah
Customer Experience Team Leader
Zoostorm A10 7890 tower computer
Zoostorm A10 7890 tower computer, 2 TB HDD, 8g ram AMD quad layer proccesser, Asus mother board, ordered Wednesday, arrived Thursday, set up absoluterly no probs except key board & mouse missing, Zoostorm advised and I recieved on Friday!
How do they do these at this price?
Brilliant service and product, thank you very much Zoostorm, would reccomend to any one!
11 October 2018
Unprompted review
Reply from Zoostorm
Hi Mr Cooper
Thank you very much for leaving us a 5* reveiw, we have looked into the missing keyboard and mouse and this was a picking error so we do apologies for this.
If you do have any questions about our units please get in touch with us on 0344 800 0730 or email us cs@zoostorm.com
Thanks
Sarah
Customer Experience Team Leader
Computer arrived setup switch on oh…
Computer arrived setup switch on oh dear faulty. Returned checked. New replacement sent deep joy. Cannot fault them polite helpful & I like the computer
7 October 2018
Unprompted review
Reply from Zoostorm
Hi Allan
Thank you for levaing us a 5 * reveiw, we are sorry to hear that your new unit was faulty on arrival, situations like this happen and we are glad that we resolved the issue for you.
If you do have any questions about our units please get in touch with us on 0344 800 0730 or email us cs@zoostorm.com
Thanks
Sarah
Customer Experience Team Leader
Great Good Priced PC's
Have purchased and set up dozens of Zoostorm pc's for clients without any issues. I like that you can buy them without windows installed (if you wish) and add it yourself.
just bought an i5 8th gen intel zoostorm, added an ssd and it runs like a dream
5 October 2018
Unprompted review
Reply from Zoostorm
Hi Chris
Thank you for leaving us a 5* reveiw :)
If you do have any questions about our units please get in touch with us on 0344 800 0730 or email us cs@zoostorm.com
Thanks
Sarah
Customer Experience Team Leader
Very happy so far
I'd always used laptops for gaming, but by December 2017 I was eager to get a desktop PC. Having searched through a myriad of options I plumped for the Zoostorm Voyager, and I'm very glad I did. Hardware seems sound, the PC spec are great for mid-to-high level gaming, and there is a pleasing lack of bloatware.
I had one query soon after purchase, but this was quickly resolved via email (shout-out to Clint who dealt with my issue promptly). I couldn't be happier so far.
28 September 2018
Unprompted review
Reply from Zoostorm
Hi SJ NM
Thank you very mush for leaving us a 5* Reveiew, I have passed your comments to Clint,
We always aim to resolve any issues small or big in a speedly and fair manner and I am glad this was the case for you :)
If you have any questions in the future let us know :)
Thanks
Sarah
Customer Experience Team Leader
Best company I have dealt with for years
The only way you really find out what a company is like is when you have a problem.
I had my computer for almost two years; when it lost all power
I contacted ZooStorm who were totally professional.
They arranged a courier to pick the machine up, and returned it within a week fully fixed and tested.
I cannot fault ZooStorm at all they give an excellent service, along with making perfect computers
I will recommend them to everyone
25 September 2018
Unprompted review
Reply from Zoostorm
Hi Les
Thank you very much for leaving us a 5* reveiw, we are happy to hear that you have receievd your unit back and in full wokring order
If you have any questions in the future let us know :)
Thanks
Sarah
Customer Experience Team Leader
Can't recommend highly enough.
Don't often get a company that actually cares for us little guys. My pc is quite old but they went that extra mile to help me. Thank you Zoostorm for having customer care that actually cares!
19 September 2018
Unprompted review
Reply from Zoostorm
Hi Jeanette
Thank you very much for leaving us a 5* reveiew,
If you have any questions in the future let us know :)
Thanks
Sarah
Customer Experience Team Leader
I have been delighted with my new…
I have been delighted with my new computer however I was disappointed when I removed it from the box to find a dent in the outer casing. It is only cosmetic as the computer works perfectly. Would definitely recommend the Zoostorm to friends & family
15 September 2018
Unprompted review
Reply from Zoostorm
Good Morning Christopher,
Thank you for levaing us a review, would you be able to email me your contact deatils so we can discuss the damage to your unit? Please send me your contact details and your serial number of your unit to cs@zoostorm.com
Thanks
Sarah
Customer Experience Team Leader
Reply from Zoostorm
Hi Sizan
Thank you for leaving us a 5* reveiw
If you do have any questions about our units please get in touch with us on 0344 800 0730 or email us cs@zoostorm.com
Thanks
Sarah
Customer Experience Team Leader
Great support help me a lot!
9 September 2018
Unprompted review
Reply from Zoostorm
Hi BeSmart GT
Thank you for leaving us a reveiw :)
If you do have any questions about our units please get in touch with us on 0344 800 0730 or email us cs@zoostorm.com
Thanks
Sarah
Customer Experience Team Leader
So far very good
6 September 2018
Unprompted review
Fast & efficient response from customer…
Fast & efficient response from customer service,
All their PC's we have, work great.
Cheers!
5 September 2018
Unprompted review
Reply from Zoostorm
Hi Rob
Thank you for leaving us a 5* Reveiw,
If you do have any questions about our units please get in touch with us on 0344 800 0730 or email us cs@zoostorm.com
Thanks
Sarah
Customer Experience Team Leader
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