I ordered shutters and blinds in March, i have had any contact and phoned the office over a week ago and was assured I would be priority and would receive a call back. I have had no contact and have... See more
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Pretty poor service from a company I have used previously with no problems. Ordered blinds on the 16th April and told 3 weeks lead time, no problem. Booked in for fitting on May 23rd only... See more
Ordered blinds 5 weeks ago and due to be fitted today however last minutes call to advise issue with material Several phone calls later only to be told would be another 2 to three weeks Abso... See more
Gordon & Kyle fitted our shutters both lovely well mannered guys who did a fantastic job. We're so pleased with our shutters. We have an older property with no two walls or windows running straight b... See more
Company replied
Company details
Contact info
678 Glasgow Road, ML2 7SR, Wishaw, United Kingdom
- 0141 374 2213
- sales@zone.co.uk
- zone-at-home.com
4.1
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from initial home…
Excellent service from initial home consultation/visit to speed is supply and installation. Delighted with overall service incl Pat who installed the blinds & was very courteous and respectful entering our home
22 November 2022
Unprompted review
Reply from ZONE
Hi Ross,
Thank you so much for taking the time to send in your message, we will pass your very kind comments onto Pat and the team.
We are delighted that you have been so pleased with the overall experience you have had with Zone Blinds.
Thank you once again for placing your order with Zone and being a very valuable customer.
Gill
Well worth it from start to finish
I was offered a cancellation which I thankfully accepted. The product arrived promptly and both fitters began assembling. Great to have fitters with a sense of humour, overall great from arranging appointments for measuring to completion well done ZONE
Thanks
Robert Gillespie
22 November 2022
Unprompted review
Reply from ZONE
Hi Robert,
We are so pleased to receive your message, thank you so much for taking the time to send this to us.
We will pass your kind comments onto the fitters, its always good to have nice people in your home, and wee laugh is always good.
Thank you again for being a very valuable customer of Zone.
Gillian
Beautiful curtains
Very quick to come out and measure. Kept up to date with process. Put up curtains efficiently on the day. Delighted with the result. They are gorgeous.
21 November 2022
Unprompted review
Reply from ZONE
Hi Catherine,
Thank you so much for sending in your message to express how happy you are with your new curtains.
The girls will be delighted when we let them know that you are so pleased with the finished product.
Thanks again for placing your order with Zone Blind & Curtains.
Gillian
Start to finish was excellent!!
Start to finish was excellent!!
I received a call shortly after submitting our online request for an appointment.
Danny came to measure at the scheduled time, great guy and really nice. Placed the order there and then, and was told I'd be contacted to arrange fitting.
I was then contacted to say the blinds were ready and was given a fitting date the next day (amazing!!!).
James came to fit the blinds (again, great guy and really friendly). We had a wee joke as the joiner came round to measure a door at the same time and his name was Jim!!
Absolutely outstanding service from Zone Blinds and so happy with our blinds! Would highly recommend and if we ever need to, will definitely use again!!
17 November 2022
Unprompted review
Reply from ZONE
Hi Elaine,
We are absolutely delighted to receive your message, thank you so much for taking the time to send this to us.
We are so pleased that you have been so happy with the full experience with Zone Blinds from start to finish.
We will pass your very kind comments onto Danny, James and the full team all will be over the moon.
Thank you once again for placing your order with Zone Blinds, it really does make our day to hear that you will recommend us to others.
We look forward to hearing from you in the future if we can be of any assistance.
Regards
Gillian
Amazing service from the start when I…
Amazing service from the start when I ordered the guy pat who fitted the blinds was really friendly and so quick Amazing work 👏
21 November 2022
Unprompted review
Reply from ZONE
Hi Alan,
Thank you so much for taking the time to send in your message, your feedback is really appreciated.
We are delighted that you have been so pleased with your new blinds and also the service that we have provided, we will pass your very kind comments onto Pat and the team.
Regards
Gill
Reply from ZONE
Fantastic, we are delighted to receive your message, thank you so much for taking the time to send it in, we will pass your very kind comments on to the team.
We look forward to hearing from you in the future.
Gill
Great service from selection to…
Great service from selection to fitting. The whole team were fantastic and Pat was our fitter, it took less than an hour to complete.
7 November 2022
Unprompted review
Reply from ZONE
Hi Eleanor,
Thank you so much for taking the time to send in your message.
We are delighted that you are so pleased with the service you have received from Zone, we will pass your very kind comments onto Pat and the team.
Thanks again for placing your order with Zone Blinds.
Gillian
Fantastic experience with this company…
Fantastic experience with this company from start to finish. Sales team excellent felt no pressure to buy and everything was explained well. Very pleased with blinds and we’re delivered and fitted very quickly. Danny and James a credit to the company.
4 November 2022
Unprompted review
Reply from ZONE
Hi Sally,
It was lovely reading your review this afternoon, thank you for taking time out to post this.
I am so pleased you have loved your experience with Zone. I will be sure to pass your comments on to both Danny and James, they will be thrilled with the feedback you have left them.
Thanks again for ordering with Zone
Gemma
Top quality blinds and the lad who…
Top quality blinds and the lad who fitted them did so with no inconvenience to us and did a fantastic job
17 November 2022
Unprompted review
Reply from ZONE
Hi Tony,
Thank you for leaving such a positive review.
I will be sure to pass your comments onto the fitter.
I am so glad to hear you are happy with your blinds.
Thanks again for ordering with Zone
Gemma
James the fitter was very pleasant and…
James the fitter was very pleasant and had blinds up in no time and he was very tidy too
17 November 2022
Unprompted review
Reply from ZONE
Hi Linda,
Thank you for taking the time to leave a review!
I will pass your comments onto James who will be very pleased.
We love hearing such positive reviews.
Thanks again for ordering with Zone
Gemma
Excellent service also showed
Excellent service also showed
me how to take my blinds down that I had in the house 👍🏼
16 November 2022
Unprompted review
Reply from ZONE
Hi Anne,
We would like to thank you so much for taking the time to send in your message.
We are delighted to hear that you have been so pleased with the service we have provided and glad our fitter could help you with your other blinds.
Thanks once again for being a customer of Zone Blinds.
Gillian
Excellent service from ordering to…
Excellent service from ordering to fitting. Pat who fitted the blinds was super friendly and did a brilliant job, start to finish and made sure I was happy with the job. Would thoroughly recommend the company and the experience of the fitter.
16 November 2022
Unprompted review
Reply from ZONE
Hi,
Fantastic, we are delighted to hear that you have been so pleased with your new blinds and also the service we have provided.
Thank you so much for taking the time to send in your message, we will pass your very kind comments onto Pat and the team.
It really does make our day to hear that you would recommend us to others, a huge thank you.
Gillian
The best in the business!
1000% could not thank both Ronnie (for measuring) and Pat (for fitting) our brand new Roman blinds which we ordered for our conservatory. The speed of the service, the quality of customer service we receive and the level of professionalism used by both these guys & the people in the showroom is 10/10 ❤️ ! I cannot believe the quality of our blinds, now they’re up they look even better than we imagined! This is the second time we’ve used zone for our home after the high level of service we received last year just before Christmas & we’ll be back again for our door blinds once we’ve got new doors.
Thank you to everyone we’ve dealt with, you have been amazing 🤩 !!!
16 November 2022
Unprompted review
Reply from ZONE
Hi Amy,
Thank you so much for taking the time to send in your message, your feedback is very much appreciated.
We are absolutely delighted to hear that you are so pleased with the overall experience with Zone Blinds, we will certainly be passing on your very kind comments to Ronnie, Pat and all the team they will be over the moon.
We would like to thank you for being a returning customer and we look forward to hearing from you once you get your new doors fitted, we will be happy to pop out and measure for you.
Thank you once again for being a very valuable customer of Zone Blinds.
Kind regards
Gillian
Tremendous service.
From the first call to the fitting, ZONE were professional and efficient. Great communications with the office team and Danny. James the fitter was brilliant. Can’t be beaten for service.
14 November 2022
Unprompted review
Reply from ZONE
Hi Philip,
Thank you so much for taking the time to send in your message, it is really very much appreciated.
We will pass your very kind comments onto Danny and all involved everyone will be delighted that you have been so pleased with your new blinds and the service they have provided.
If we can be of any help in the future, please just give us a call.
Thanks again for being a Zone Customer.
Gillian
Great service
Excellent service from Pat this afternoon! Great attention to detail and customer service.
11 November 2022
Unprompted review
Reply from ZONE
Hi Conor,
Thank you so much for sending in your message, we really do appreciate your feedback.
We will pass your very kind comments to Pat, he will be delighted to hear your feedback.
Thank you for being a very valuable customer of Zone Blinds.
Gemma
I had pat in today fitting a Roman…
I had pat in today fitting a Roman blind and pelmet and blinds to patio doors he was lovely very friendly very happy with the customer service, Thank you pat would recommend the company
10 November 2022
Unprompted review
Reply from ZONE
Hi Lauren,
Thank you so much for sending in your message, we really do appreciate your feedback.
We will pass your very kind comments to Pat, he will be delighted that you have been so pleased with your new blinds and the service that you have received.
Thank you for being a very valuable customer of Zone Blinds.
Gemma
James was great and very respectful of…
James was great and very respectful of my house, took his shoes of without asking and was in and out very swiftly
8 November 2022
Unprompted review
Reply from ZONE
Hi Anna,
Thank you so much for sending in your message, we really do appreciate your feedback.
We will pass your very kind comments to James, he will be delighted that you have been so pleased with your new blinds and the service that he has provided.
Thank you for being a very valuable customer of Zone Blinds.
Gillian
Great experience!!!!
Great experience, starting from the booking an appointment and finishing on fitting. I really recommend ZONE
3 November 2022
Unprompted review
Reply from ZONE
Hi Patryk,
Thank you so much for taking the time to send in your message.
We are delighted to hear that you have been so pleased with your full experience with Zone Blinds. It really does make our day to hear that you will recommend us to other.
Thanks again for being a customer of Zone Blinds.
Gill
Very friendly staff an easy…
Very friendly staff an easy transaction. Would recommend and I’m using again. Quick delivery
3 November 2022
Unprompted review
Reply from ZONE
Hi Yvonne,
Thank you for taking the time to leave such a lovely review, Its always great reading customers positive experiences with us.
Many thanks for ordering with Zone.
Gemma
I’m hooked on Zones
Third time using Zones blinds for our homes and second time with James fitting our blinds.
Always the best service here from the initial consultation, to the lovely ladies on the phone, to fitting and aftercare.
The quality is great and the prices are really competitive. I will be using Zones for many homes to come.
2 November 2022
Unprompted review
Reply from ZONE
Hi Mena,
Thank you so much for taking the time to send in your message, and for your continued business, it really is very much appreciated.
Fantastic to hear that once again you are so pleased with your new blinds and also the service that you have received, we will pass your very kind comments onto James and the team, they will all be delighted.
We look forward to hearing from you in the future, thank you for being a very valued customer of Zone Blinds.
Gillian
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