I ordered shutters and blinds in March, i have had any contact and phoned the office over a week ago and was assured I would be priority and would receive a call back. I have had no contact and have... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Pretty poor service from a company I have used previously with no problems. Ordered blinds on the 16th April and told 3 weeks lead time, no problem. Booked in for fitting on May 23rd only... See more
Ordered blinds 5 weeks ago and due to be fitted today however last minutes call to advise issue with material Several phone calls later only to be told would be another 2 to three weeks Abso... See more
Gordon & Kyle fitted our shutters both lovely well mannered guys who did a fantastic job. We're so pleased with our shutters. We have an older property with no two walls or windows running straight b... See more
Company replied
Company details
Contact info
678 Glasgow Road, ML2 7SR, Wishaw, United Kingdom
- 0141 374 2213
- sales@zone.co.uk
- zone-at-home.com
4.1
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service from Gordon
Great service from Gordon, fantastic job, arrived on time and completed the work in no time. Thank you Gordon.
18 May 2023
Unprompted review
Reply from ZONE
Hi Sharon,
Thank you so much for taking the time to leave a review.
We will be sure to pass your comments on to Gordon, I am sure he will be thrilled!
Thanks again for using Zone@Home
Many thanks
Gemma
Zone@Home
The experience was made excellent by…
The experience was made excellent by the two fitters (James & Peter) who did an fantastic job fitting and hanging my curtains. They were a pleasure to have in my home as they were very professional in both their manner and fitting of the curtains and felt immediately that they were both confident and experienced. The curtains have been beautifully made and are of excellent quality.
17 May 2023
Unprompted review
Reply from ZONE
Hi Veronica,
Thank you so much for taking the time to send in your message, we are absolutely delighted to hear that you love your new curtains.
We will certainly pass your very kind comments onto James, Peter and the girls in the soft furnishing department, they will all be over the moon.
Thank you once again for placing your order with Zone Blinds & Curtains.
Gillian
Fitting of blinds.
Gordon arrived slightly early to fit the blinds which was great. He was a very meticulous worker. Even did an additional task which the company had not made him aware of. Gave us guidance on how to use and look after shutters. Place was left as he found it.
17 May 2023
Unprompted review
Reply from ZONE
Hi Anne,
I am so delighted to hear that you are so pleased with your Shutters and the service that Gordon provided.
Thank you so much for taking the time to send in your message, we will certainly pass your very kind words onto Gordon he will be delighted.
Thank you again for placing your order with Zone Blinds.
Gillian
Terrible company to deal with
Terrible company to deal with, miss sells, gives dates which they can't stick to but no customer care I've had to chase each time to see where my shutter is to be told 12 weeks is turning into 22wks absolutely ridiculous quick enough to take payment
24 January 2023
Unprompted review
I am delighted with my new shutters…
I am delighted with my new shutters they make such a difference in each room , Gordon the fitter did a great job of installing them and lovely person to have in your home
16 May 2023
Unprompted review
Reply from ZONE
Hi May,
Fantastic, just what we love to hear. Shutters are a beautiful addition to a room, so pleased that you love them.
Thank you for taking the time to send in your message, we will pass your very kind comments onto Gordon he will be delighted.
If we can help with anything in the future, just let me know.
Gill
Had my perfect fit blinds fitted on…
Had my perfect fit blinds fitted on Wednesday
Was really pleased with them
Make the room feel bigger and let in loads of light
Jim King was the fitter very polite and professional
10 May 2023
Unprompted review
Reply from ZONE
Hi Sandra,
Amazing, we are so pleased to hear that you are so happy with your new blinds.
Thank you so much for taking the time to send in your message, we will pass your very kind comments on to Jim he will be delighted.
Thanks again for being a customer of Zone.
Gillian
Brilliant service
Fitter Jim king was very professional and even went the extra mile on a particular blind, will definitely be ordering again from zone.
Thanks again Jim.
10 May 2023
Unprompted review
Reply from ZONE
Hi David,
Fantastic, just what we love to hear, we will pass your very kind comments onto Jim, he will be delighted.
We would like to thank you for taking the time to send in your message and look forward to having you a customer again in the future.
Many thanks
Gillian
Both initial surveyor and fitter very…
Both initial surveyor and fitter very friendly and efficient. Staff helpful at all times, highly recommended :)
12 April 2023
Unprompted review
Reply from ZONE
Hi Gordon,
Thank you so much for taking the time to send in your message, your very kind comments will be passed onto all involved.
We are delighted to hear that your would would recommend us to others, a huge thank you, if we can be of any assistance in the future please just give us a call.
Gillian
Fantastic service
Thank you for my beautiful new blinds and the fantastic service that Zone blinds provided.
Kirstie
5 May 2023
Unprompted review
Reply from ZONE
Hi Kirstie,
thank you so much for taking the time to leave us a review.
We are delighted that you love your blinds and the service from Zone.
Thanks again for ordering with Zone, anything else we can do for you in the future give us a call.
Thanks again
Gemma
Zone@Home
Great service
Great service. From initial visit to the blinds being fitted by James. Would recommend to anyone!
3 May 2023
Unprompted review
Reply from ZONE
Hello!
Thank you so much for leaving your review!
We are delighted you have loved the service you received and I will pass your comments onto your estimator and to James, I am sure they will be thrilled.
Thanks again for ordering with Zone
Gemma
Zone@Home
Excellent!
So far zone blinds my experience with zone blinds has been fantastic! We have another set of perfect blinds to be fitted at a later date.
James the fitter was excellent!
Polite, helpful and clearly knew what he was doing.
26 April 2023
Unprompted review
Reply from ZONE
Hi Neil,
Fantastic, thank you so much for taking the time to send in your message, we will certainly pass your very kind comments onto James and the team.
We are delighted to hear that you have been so pleased with your new blinds and also the service that we have provided.
Thank you so much for your continued business, it is very much appreciated.
Gillian
Hardworking, friendly and helpful…
Gordon is a friendly and very helpful man. He took time to answer all my questions and am very grateful for his hard work. My blinds look fantastic.
24 April 2023
Unprompted review
Reply from ZONE
Hi,
Thank you so much for taking the time to send in your message.
We will pass your very kind comments onto Gordon, he will be delighted that you are so happy with your new blinds and the service he has provided.
Thank you once again for being a very valued customer of Zone Blinds.
Gillian
Curtain fitting
James did a great job fitting our curtains. He was friendly, helpful and very professional. I would definitely use Zone in the future.
Janice
21 April 2023
Unprompted review
Reply from ZONE
Hi Janice,
Amazing, we are so pleased to hear that you are happy with your new curtains and also the service that we have provided, we will certainly pass your very kind words onto James, he will be delighted.
Thank you so much for being a customer of Zone blinds, your business is very much appreciated and we look forward to hearing from you in the future .
Gillian
From measuring to fitting excellent…
From measuring to fitting excellent service .fitter Jim king did a fantastic job arrived with in time slot given and a total perfectionist
21 April 2023
Unprompted review
Reply from ZONE
Hi Lynne,
Fantastic, we are delighted to hear that you are so pleased with the full experience you have had with Zone Blinds.
Thank you so much for taking the time to send in your message, we will pass your very kind comments onto Jim, he will be so pleased that you were happy with the service he has provided.
Thanks again, if we can do anything for you in the future, please just let us know.
Gillian
Gordon was Super friendly
Gordon was Super friendly, quick and efficient ! Great customer service
20 April 2023
Unprompted review
Reply from ZONE
Hi Ashley,
Thanks so much for taking the time to send in your message, we will pass your very kind comments onto Gordon, he will be delighted.
It really does make our day to hear that you have been so pleased with the service we have provided.
Thanks again for being a Zone customer.
Gillian
Would definitely use again.
All staff have been very helpful and knowledgeable about their products. The journey from being in the showroom (where the girls helped choose my curtains), Danny Measuring (and confirming my choices), and James fitting (efficiently, even clearing up), it has been a pleasant and worth the money experience. I will definitely be using their services again.
19 April 2023
Unprompted review
Reply from ZONE
Hi Carolyn,
Amazing, we are delighted to hear that you are happy with your new blinds.
Thanks so much for taking the time to send in your message, we will pass your very kind words on to James and Danny!
If we can do anything for you in the future, please just give us a call.
Hayley
Zone pelmets and blinds
James fitted new pelmets and blinds. James done a great job, was very helpful and informative. I would highly recommend James from zone blinds.
14 April 2023
Unprompted review
Reply from ZONE
Hi Angela,
Fantastic, we are delighted to hear that you are happy with your new blinds and pelmets.
Thanks so much for taking the time to send in your message, we will pass your very kind words onto James, he will be pleased to hear that you were happy with the service he provided.
If we can do anything for you in the future, please just give us a call.
Gillian
Amazing
Love my new blinds, the fact they keep the light out to ensure a decent sleep is amazing and Gordon who fitted them could not be more polite and friendly if he tried such a lovely man definitely would use again
14 April 2023
Unprompted review
Reply from ZONE
Hi,
Fantastic, just what we love to hear, we are so pleased that you are happy with your new blinds and also the service Gordon has provided.
Thank you so much for taking the time to send in your message, we will pass your very kind comments onto Gordon.
Gillian
Blind fitting
Jim was very helpful when putting up the blinds very friendly and chatty which i like .From start untill finished staff were very good and pleasant I would highly recommend Zone Blinds .
13 April 2023
Unprompted review
Reply from ZONE
Hi Sandra,
Thank you so much for taking the time to send in your message.
We are delighted to hear that you are so happy with the service you have received from our staff, we will pass your very kind comments on to Jim and all involved.
It really does make our day to hear that you will recommend us to others, a huge thank you.
Gillian
Wooden and roller blind fitting
Jim King came and fitted our blinds today. We had 6 rooms with 2 different kinds of blinds. Jim quickly fitted them all and without any hassle and was very very helpful to make is feel at ease with Zone’s products. Couldn’t have asked for a nicer person.
Jim is a real asset to the company and we will definitely pass Zone Blinds name onto others who will look to have theirs fitted.
12 April 2023
Unprompted review
Reply from ZONE
Hi Dean,
We are absolutely delighted to receive your message, thank you so much for taking the time to send this to us.
We will ensure that your comments are passed on to Jim, he will be over the moon, we are so pleased to hear that you are happy with the full experience we have provided.
It really does make our day to hear that you will recommend us to others.
Gillian
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.