Zolemba International Reviews 47

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Works perfect with the Dymo 450 printer only reservation is that there is no article nr on the inside, so you have to measure the labels, otherwise they work perfect even with printing pictures. wi... See more

Rated 4 out of 5 stars

Ordered printed labels, the online process for uploading our artwork was cumbersome and the requirements very unclear. In the end we paid an extra €20 for them to do the tweaking. Other than that, the... See more

Rated 3 out of 5 stars

Competitive prices but shipping is ridiculously expensive. They need to find better more cost effective logistics solutions. Further to the reply I received to my review, it rather ambiguously implie... See more

Company replied

Rated 5 out of 5 stars

The best customer service that I have never seen. If you have some problems, they will solve it very quickly and the products comes very fast.

Company replied

Company details

  1. Digital Printer
  2. Commercial Printer
  3. Custom Label Printer
  4. Logistics Service
  5. Shipping Service
  6. Sticker Manufacturer

About Zolemba International

Written by the company

Welcome to Zolemba

At Zolemba, you as a customer are central to everything we do. As Europe's progressive e-commerce printing company, we not only focus on innovation, but also attach great importance to creating the perfect customer experience. Our production, logistics, marketing, and service teams work seamlessly together through our portals with one collective goal: ensuring your satisfaction through reliable deliveries, excellent customer service, and top-quality products.

Zolemba produces and delivers white labels for well-known label printer brands: Dymo, Brother, Zebra, Star, and Seiko.

In addition, Zolemba also produces custom-made printed labels, entirely according to your submitted design.

On Zolemba.com, you will find a clear and extensive assortment of labels, shipping labels, and label printers at sharp prices. The low prices are thanks to our own production of compatible labels, smooth logistical processes, the unique file-checking system, and the most innovative printing machines.


Order Now


Ask your question here


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Competitive prices but shipping is…

Competitive prices but shipping is ridiculously expensive. They need to find better more cost effective logistics solutions.
Further to the reply I received to my review, it rather ambiguously implies on the website that orders over 450 are shipped free. Dubai is not in Asia it's in the Middle East and is a massive modern hub for DHL and the other main couriers. DHL are ripping you off with excessive charges. There is a big market here for your product but you need a better logistic solution as it currently affects your competitiveness. Maybe sell on Amazon which is very big here and takes care of the logistics.

9 May 2023
Zolemba International logo

Reply from Zolemba International

Good afternoon Sara, 

Thank you for expressing feedback. I've tried calling to follow up on your review but couldn't reach you. 

We understand the importance of providing not only exceptional services but also fast, reliable deliveries. That is why we trust DHL Express with handling deliveries to our customers on different continents. And in your case, delivery to Asia. 
We value transparency in every step of the ordering experience and our shipping costs are not an exception to that. Prior to the completion of your order, the shipping costs to Dubai were also clearly shown. 

I would very much appreciate having the opportunity to address your concerns about this further with you. Please feel free to get in touch with me directly at service@zolemba.com, in hopes we can find common ground together. 

With kind regards, 
Loralee Tolentino | Zolemba BV

Rated 5 out of 5 stars

Very professional team

Very professional team, strong feedback on technical issues and very helpful in reaching deadliens

27 June 2022
Zolemba International logo

Reply from Zolemba International

Dear Peter,

Thank you for the review!

We are very happy to hear that you are satisfied with our service and speed delivery!

We look forward to being of service to you in the future.

Have a nice day!

Rated 5 out of 5 stars

Zolemba Int rules

Great service and fast delivery

14 April 2022
Zolemba International logo

Reply from Zolemba International

Hello Ivana,

We really appreciate you taking the time to share your kind words about us!

We value your business and hope that you "stick" with us for a long time!


Kind regards,
Loralee Tolentino

Rated 5 out of 5 stars

Competitive Prices

Competitive Prices, nice range and very fast delivery. Very recommended

12 March 2022
Zolemba International logo

Reply from Zolemba International

Hi Simon,

Thank you for taking the time to share your positive feedback!

We are happy to know that you are pleased with our prices, range and delivery! We appreciate your business and that you recommend our products.


Let's stick together!

Kind regards,

Loralee Tolentino
Customer Success Team | Zolemba

Rated 5 out of 5 stars

Happy man

Excellent quality!

9 March 2022
Zolemba International logo

Reply from Zolemba International

Dear Nezir,

Thank you for taking the time to write a review!

We value your feedback. We are happy to hear that you had such a positive experience with us and enjoy the qualitity of our labels.

Let's stick together!


Kind regards,

Luuk van Domburgh

Customer Support Team | Zolemba

Rated 5 out of 5 stars

Good prices

Good prices, fast delivery

14 October 2021
Zolemba International logo

Reply from Zolemba International

Hi Ray,

We really appreciate you taking the time to share your a nice about us, especially since you've been with us for over a decade!

Thank you for "sticking" with us all these years, as one of our long-time customer. We value your business a great deal and are happy to serve you with all of your labelling needs.

All the very best,

Loralee Tolentino
Customer Success UK

Rated 5 out of 5 stars

Excellent Customer Care

Easy to navigate website, excellent pricing and good after sales customer care policy

22 September 2021
Zolemba International logo

Reply from Zolemba International

Hi Damian,

Thank you for taking the time to share a wonderful review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you with your positive experience not only with our website navigation but also with our prices and service.

We highly value feedback such as yours.

Let's "stick" together!

Kind regards,

Loralee Tolentino
Customer Success UK

Rated 2 out of 5 stars

tickets different color from last time

tickets different color from last time
Have tried 6 times to phone, no reply
we received rolls with only 60 tickets on, useless for our ticketing machine, we ordered 500 of each stile and 1000 of other styles
we will need to find a different supplier

24 March 2021
Rated 1 out of 5 stars

They sell rolls of 220 labels

They sell rolls of 220 labels, but in reality there's only 180 labels on every roll. The label on the box and on the label roll even says 180 labels, but on their website they sell it as if it were 220 labels.

26 June 2019
Unprompted review
Zolemba International logo

Reply from Zolemba International

Dear Raf,

Thank you for taking the time to write a review. We appreciate your helpful feedback. With sharing this review; it brought this label discrepancy instantly to our attention. The Dymo 99014 (Polypropylene) labels are indeed provided with 180 labels per roll.

We will fix this on our website promptly to correct. We apologize for this misinformation. We will get in contact with you shortly for the best solution to resolve.

We'd love to see you back again with us and if any questions arise along the way, do not hesitate to contact us and we will gladly assist you further.


Kind Regards,

Loralee Tolentino
Customer Success

Rated 4 out of 5 stars

Ordered printed labels

Ordered printed labels, the online process for uploading our artwork was cumbersome and the requirements very unclear. In the end we paid an extra €20 for them to do the tweaking. Other than that, the service is excellent and the goods are very quickly dispatched. Good quality too.

6 November 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look