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Rated 5 out of 5 stars

The small biomat is great. We already had a full size mat which is permanently on the massage table and used by the whole family. We liked it so much we took it on holiday, placed it across the bed so... See more

Company replied

Rated 4 out of 5 stars

My ZoeTech sauna blanket is everything I expected, amazing quality, works a dream! Only downfall is customer service, I asked a question regarding if there was a built in timer as my blanket only heat... See more

Company replied

Rated 3 out of 5 stars

The good: Great service. Receiving and returning were fast and efficient. The not-so-good: It's stated as low EMF. Maybe for magnetic fields but for electric fields, it is very high, actual... See more

Company replied

Rated 5 out of 5 stars

Customer service was amazing, got an immediate response to my email when I asked a few questions. The product took about 2 weeks to arrive but postage is always like that lately. The product is amazin... See more

Company details

  1. Health & Medical

Written by the company

Holistic solutions to elevate your life


Contact info

3.9

Great

TrustScore 4 out of 5

122 reviews

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Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing, got an immediate response to my email when I asked a few questions. The product took about 2 weeks to arrive but postage is always like that lately. The product is amazing! I got myself the heated massage belt - really helps my cramps and the TENS Machine which helps my sisters cyst pain and the migraine headband works wonders for my mum, will have to get myself one too!!

10 October 2022
Unprompted review
Rated 4 out of 5 stars

I enjoy using my Infrared Blanket

I enjoy using my Infrared Blanket a lot! It’s relaxing and gives me a good sweat up!
A couple of things may need tweaking though for the price you pay for one.
It should be easier to use with a zip puncturing instead of Velcro. I would also use it at a much higher temperature but the heating strips feel like they’re starting to burn my skin even fully clothed so I have to keep the tempt around 60deg and even that burns slightly, I don’t know if it need a thicker inner lining and also the time to heat the blanket up is a lot slower than in the manual, it need at least a good 15min or more to start getting warm.

16 September 2022
Unprompted review
Rated 2 out of 5 stars

It is not strong and not warm

It is not strong and not warm. Honestly did nothing for my daughter whom i bought it for. Waste of time and money. I hate pills. But she’s be better off with a panadol amd a hot wheat bag. I don’t even think it would soothe a baby that had gas. Waste. Good idea but it seriously doesn’t help. I can’t remember those date. Took a guess as I got it in September.

2 September 2022
Unprompted review
Rated 5 out of 5 stars

The small biomat is great

The small biomat is great. We already had a full size mat which is permanently on the massage table and used by the whole family. We liked it so much we took it on holiday, placed it across the bed so we could use it together. The smaller biomat was so much easier to take on holiday, we lay it on the couch, could sit or lie on it and restore, rejuvenation, muscle ease and clarity are the main benefits we have noticed.

22 September 2022
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Sue,

Thank you so much for your support :)

We are so happy to hear you are loving your PEMF mats!

We are grateful for your repeat purchase!

Take care,
Lizzie

Rated 5 out of 5 stars

Absolutely loving my Infrared PEMF mat…

Absolutely loving 🥰 my Infrared PEMF mat, rarely taking anti inflammatory meds & sleeping like a baby. Can’t recommend this product enough has been life changing for me personally!

8 September 2022
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Olya,

We appreciate you so much for posting your review. These are so valuable to our business so thank you for taking the time to review us :)

Take Care,
Lizzie

Rated 5 out of 5 stars

Just so amazing!

I had heard about these mats from my massage therapist, and decided to purchase one for our family. We absolutely love our mat and we use it every single day! My husband and I are very active, so we find it helps a lot with sore muscles after working out or doing sport. Thanks so much for this amazing product, I highly recommend it!

1 September 2022
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Ally,

Wonderful! We are so happy to know that the PEMF Mat has been providng your whole family with such great benefits!

We appreciate you leaving your feedback and thank you so much for supporting our brand!

Take Care,
Lizzie

Rated 5 out of 5 stars

First time dealing with this company…

First time dealing with this company and must say I’m impressed. Ellaine was so amazing to deal with so I could just ask some questions about my order once I received it, and also that was during public holiday time. I won’t hesitate to re purchase again from them. High end products, affordable price and great service included and I’m in 😊

22 September 2022
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Voula,

Oh wow, we love hearing that our customers are happy with our customer support! I will definitely let Ellaine know about your review.

Thank you for all your great comments!

Take Care,
Lizzie

Rated 5 out of 5 stars

I am loving my Zoetech sauna blanket a…

I am loving my Zoetech sauna blanket a lot😊
Thank you also team for a hassle free transaction. You are all amazing
I definitely recommend Zoetech to my friends and family 💕

9 September 2022
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi there,

Thanks so much for your wonderful review.
This is exactly what we want to hear from our wonderful customers!

We appreciate your recommendation!

Take care,
Lizzie

Rated 5 out of 5 stars

Loving my zoetech sauna bag

Loving my zoetech sauna bag. I couldn’t afford a unit but this is just as good. You get a great sweat on and really feel the detoxing benefits from it. Great to pack and travel with. Great value

17 September 2022
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Helen,

This puts such a big smile on our faces :) Thank you for your amazing support.

Take care,
Lizzie

Rated 4 out of 5 stars

Very good

Amazing! Helped a lot with the cramps and pain in general during my period.
I did feel that it misses a proper case to keep it when we are not using it. Something we could carry in the bag to protect the pads.

5 September 2022
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Deana,

Thank you so much for the review!

We are so so happy to hear that your TENS Device has helped a lot with your pain and cramps :)

Thank you as well for your feedback about the carry bag! We will pass this on to our management.

If you ever need any further assistance at all, please don't hesitate to reach out :)

Take care,
Lizzie

Rated 5 out of 5 stars

Amazing heat belt…

This product is amazing so convenient that it’s rechargeable and no microwave required. I have endometriosis and this really helps with my pain relief 🥰

26 August 2022
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Nicole,

We are so happy to hear that you are loving your Period Pain Heated Massage Belt and that it has provided relief from your endometriosis :)

Thank you so much for the review. These reviews help support our business. Please don't hesitate to reach out to us if you need help.

Take care,
Lizzie

Rated 1 out of 5 stars

The no sauna sauna blanket

Got the so called sauna blanket. Very disappointed. It is very bulky and heavy so not as portable and easy to use as claimed and doesn’t come with any kind of carry bag.
The controller isn’t reachable once inside the blanket and has no timer so it is very difficult and inconvenient to adjust the temperature once inside.
It takes a lot longer to heat than they say as the temperature from the top of the blanket varies quite significantly from the bottom.
The weight of it does make it uncomfortable on your feet if you are wanting to be in it for any significant length of time.
It is relaxing but nothing like the sweat session of a sauna, which is why I purchased it, it’s more like a warm bath.
If you’re after a sauna experience then save your money cause this does not even come close.
This does not meet my expectations at all and regret buying it.
Like I said, it gives you a relaxing warm bath feeling but with much more discomfort and inconvenience.
I would NOT recommend this as a sauna experience at all.

Yes I did contact customer service about my disappointment and they responded quickly but that does not change the product’s performance My review is about the product not the customer service.

11 September 2022
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Vonnie,

We are really sorry to hear how disappointed you have been with your experience with the Sauna Blanket.

Upon checking, you sent an email regarding this and Ellaine assisted with your enquiries. If you did however want any further clarification on anything, please email us at help@zoetech.com.au.

Take Care,
Lizzie

Rated 5 out of 5 stars

I brought the tens machine to help with endometriosis pain

I brought the tens machine to try take an alternative approach to my chronic cramps and endometriosis. To say this product exceeds expectations is an understatement. The size and design make it super discreet so I can wear it anywhere, when I need it. My pain is now under control and I am so very grateful for this product! I’ve been using this for several weeks now and I feel so much better. The pains I’ve been in is no longer controlling my life. Thank you, thank you, thank you!

25 August 2022
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Sasha,

Thanks for leaving your wonderful feedback! We are so glad to know that the TENS Device is giving you relief with your endometriosis pain.

We appreciate your support!

Take Care,
Lizzie

Rated 1 out of 5 stars

Went ghost & ignored my emails on the request for a replacement panel after it stopped working...!

I bought this PEMF mat approx 18
months ago & it recently stopped working when water was spilt on the control panel. I would like to get a replacement part ( replace the control panel)
I have been trying to contact them many times but with no reply to any emails or messages. All the messages seem to go to her new real estate business/company!...
I will keep the review panel updated with my progress!

1 September 2022
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Mary Ann,

Wow, we are so happy to know that the PEMF Mat has been providng you with so much benefits!

We appreciate you leaving your feedback and thank you so much for supporting our brand!

Take Care,
Lizzie

Rated 5 out of 5 stars

Tens machine is a game changer.

This machine changed my life and has made being able to function during a cycle possible again. Small and compact so it goes unnoticed under my clothes. Battery life is excellent. Highly recommend.

29 August 2022
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Hannah,

Yay, this makes us so happy to hear!
Thank you for supporting our brand :)

Take Care,
Lizzie

Rated 1 out of 5 stars

Couldn’t give them a ZERO

Couldn’t give them a ZERO.
The ‘insomnia pulse device’ is a marketing ploy that preys on vulnerable people. It’s painful, caused muscle twitches and persistent parasthesia (pins & needles feeling) in my hands well after use. Asked for a refund and they refused because it had been ‘used’. If you want to feel like you’ve been given an electric shock, go for your life. Absolute joke. Buyer beware.

24 August 2022
Unprompted review
ZoeTech  logo

Reply from ZoeTech

Hi Michelle,

We are so sorry to hear you have experienced an issue with
your Insomnia Pulse Device. We have many customers who are loving this product, so we are sorry to know that it did not work for you.

Kindly note that we do not accept opened or used products for return. You may refer to our FAQ regarding our Returns Policy.

If there is anything else I can help you with, kindly let us know.

Take Care,
Lizzie

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