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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the website and user experience as excellent, noting the speed and ease of creating WordPress sites. Many appreciate the AI's ability to generate layouts and content quickly, saving significant time compared to manual setup. People also find the tool helpful for prototyping and testing, making it a valuable resource for both beginners and experienced web creators. However, some customers were not happy with the refund process, mentioning difficulties in obtaining refunds even within the advertised guarantee period. A few other people also felt that the product lacked functionality and customization options, with some experiencing issues like random photos and copy, or a clunky interface.

What people talk about most

Website

People report positive experiences with website creation, highlighting the ease and speed of building sites... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting its speed and ease... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the support team for being... See more

Product

Users describe ambiguous interactions with product. Many customers praise the product, calling it... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many reviewers report that the company... See more

Based on these reviews

Rated 5 out of 5 stars

ZipWP made building my WordPress site surprisingly quick. I picked a niche, answered a few prompts, and it generated a clean layout with sensible pages and starter copy. The editor is straightforward,... See more

Rated 5 out of 5 stars

I’ve been using ZipWP for a few projects, mostly landing pages and smaller sites, and it’s been really helpful. I can get a basic WordPress site up quickly without dealing with the usual setup ste... See more

Rated 5 out of 5 stars

Really good site building tool and used experience, it allowed me to run a few prototypes and test. Well worth using and it will suit a certain client base. Customer service was excellent and they rea... See more

Rated 5 out of 5 stars

Honestly, ZipWp blew my mind. I typed in what kind of site I wanted and boom - full wordpress site like ready in 2 minutes. The AI nailed the layout and even added relevant content. Way faster than se... See more


Company details

  1. Software Company

Written by the company

ZipWP is a cutting-edge website creation tool designed to help businesses, entrepreneurs, and creatives build stunning, professional websites with ease. Our platform combines powerful AI-driven technology with a user-friendly interface, allowing you to create a fully functional website in just minutes. Whether you're launching a new business, revamping your online presence, or need a fast, reliable solution, ZipWP is here to make website building stress-free. We pride ourselves on delivering high-quality designs, seamless customization options, and exceptional customer support, ensuring that your website not only looks great but performs exceptionally well too.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

257 reviews

5-star
4-star
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1-star

Replied to 43% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Overpromised and underdelivered

Overpromised and underdelivered. The premium plan can only generate simple templates, has zero creativity, it just push out all the same simple templates without functionality and without a well structured UX regardless of your prompts. It just push out random photos and copy. Zero functionality, just a shell. They also are gaming the return policy, they say 7 days no risk, but they have a long fine print to effectively try to deny refunds. The corporate culture is very poor, slum dog millionaire poor.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Solved fast!

My website that I build crashed due to my own mistake. ZipWP solved it fast and I even received a mail in the weekend, when the crash happened. Great srvice!

21 July 2025
Unprompted review
Rated 1 out of 5 stars

In an age where communication…

In an age where communication technology has advanced significantly, it's easy to fall into the trap of sending unsolicited emails in an attempt to reach potential customers. However, we kindly ask that you refrain from sending unwanted and uninvited communications, as they can be disruptive to busy professionals.

Please note that I have already reported several emails originating from your domain as spam!

Your email starts with : A beautiful website isn’t enough. If visitors aren’t engaging, it’s not working.

If no one’s clicking, scrolling, or interacting, your site feels more like a brochure than a real experience.
We did not subscribe which points to you following bad marketing practices which is a bit ironic when you consider the nature of your services. Your email was un welcomed and un wanted. Please stop spamming busy businesses.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

They don’t tell you this

They don’t tell you this; but you playing with the features counts as “creating websites”. You lose your access to the platform having wasted your money and then they suggest you upgrade your plan. Emails to support don’t even get read. They send back templates responses which say nothing of any substance. Basically it’s a scam. Beware.

4 July 2025
Unprompted review
ZipWP logo

Reply from ZipWP

Hi there,

Thank you for sharing your experience. We're genuinely sorry to hear that things didn’t go as you expected.

Just to clarify, exploring features or clicking around on the platform does not count as generating a site. Our free plan includes 2 full AI site generations, which are meant to help you test the product and understand how it works before upgrading. Once those are used, we prompt an upgrade only if you want to continue building more.

Regarding support, that’s not how we want anyone to feel. If you’re open to it, please share your ticket number on support@zipwp.com so we can review what happened and improve where needed.

We appreciate your feedback. It helps us see where things might not be working the way they should.

Thank you!

Rated 1 out of 5 stars

A complete waste of 399$

This tool is a complete waste of time and money.

I bought it hoping to speed up deployment for lead gen sites and PBNs — big mistake. I’ve abandoned it entirely.

The platform is slow, buggy, and ridiculously limited in what you can customize. Under the hood, it’s just a bloated Astra theme with some slapped-on “AI” gimmick. If you’ve read WP Johnny’s take on Astra, you already know what I mean — it’s a performance nightmare.

This is not a tool for anyone serious about web development. It’s made for beginners who don’t know better.

I went for the yearly plan thinking I’d save money. In reality, I just burned it. I gave up after a month and a half when one of my sites became completely unusable — thanks to an Astra plugin choking the whole thing. Didn’t even bother asking for a refund. I had already dealt with support once (right after signup because I missed a promo by 2 days), and the guy was rude and unhelpful. Didn’t expect anything different the second time.

Don’t fall into the same trap. Avoid.

3 July 2025
Unprompted review
ZipWP logo

Reply from ZipWP

Hi Dorian,

Thanks for taking the time to share this. We’re really sorry to hear that ZipWP didn’t meet your expectations.

ZipWP is built to help users quickly launch websites with ready-made layouts, visuals, and content. Many freelancers and agencies use it to save hours of work. If you’re curious, here’s how ZipWP helps professionals: https://zipwp.com/zipwp-for-design-agencies

We understand your concern about performance. Sites created with ZipWP are optimized and load fast, but plugin conflicts or setup issues can sometimes cause trouble. We would have loved a chance to take a look and help resolve it.

It’s also disappointing to hear about your support experience. If you still have the details, please consider sending them over at support@zipwp.com so we can look into it further and take actions.

Your feedback is truly helpful, and we’ll do our best to improve from it.

Rated 5 out of 5 stars

I am an inexperienced novice

I am an inexperienced novice. With ZipWP, I am now creating sites effortlessly. ZipWP does all the work. All you need to do is decide what you want to put on your site. Add the copy, and ZipWP AI makes you look like a Pulitzer Prize laureate. Finally, a product that works as advertised.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

If I could leave 0 stars

If I could leave 0 stars, I would. I paid for a full year of ZipWP and canceled early because the platform is not user-friendly, constantly buggy, and simply not reliable for building a real website.

Even after hiring a developer to help, they noted the same issues—the interface is clunky, unintuitive, and clearly not built with users in mind.

To make matters worse, ZipWP refused to refund the unused portion of my annual plan, despite me canceling due to how poor the product is. Save yourself the headache—do not waste your time or money here.

1 January 2025
Unprompted review
ZipWP logo

Reply from ZipWP

Hi Valerie,

We’re really sorry to hear that your experience with ZipWP was frustrating.

We know that building a website, especially if you're new to WordPress, can sometimes feel overwhelming. Our goal is to make the process smoother and more approachable. That’s why we provide tutorials, helpful resources, and a support team that’s always here to help.

About the refund, we follow a clear policy, but we’re always open to reviewing specific cases. Please review our refund policy here: https://zipwp.com/refund-policy/

We truly appreciate the feedback. And if you ever decide to return, we’d love the chance to help you build something great.

Rated 5 out of 5 stars

Really good experience

Really good site building tool and used experience, it allowed me to run a few prototypes and test. Well worth using and it will suit a certain client base. Customer service was excellent and they reached out asap to see if they could assist in any way.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

ZipWP does amazing things

ZipWP does amazing things. And the good folks at Brainstorm are there to help me when I need it. Thank you ZipWP! Looking forward to more info on your new hosting :) Dave

19 May 2025
Unprompted review
Rated 5 out of 5 stars

I can confidently say this is exactly…

I can confidently say this is exactly what I've been searching for over the past six months, and I couldn't be happier! In my view, this resource should be a must-bookmark for every aspiring blogger, writer, or solopreneur. It’s truly invaluable! :)

2 May 2025
Unprompted review

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