Ziplines Reviews 1,830

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 961 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive user experience, noting the clear instructions and well-structured product. Many people praise the staff for their knowledge and supportive approach, making learning about artificial intelligence accessible and engaging. However, some customers also noted that the course content occasionally felt repetitive or not challenging enough for experienced professionals. A few other people also felt that the course was rushed and wished for more in-depth instruction or additional resources outside of class.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting well-organized and manageable schedules,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the instructors and learning... See more

Artificial intelligence

Consumers generally express satisfaction with artificial intelligence, particularly with courses that provide... See more

Instructions

Users describe positive interactions with instructions. Many reviewers found the instructors knowledgeable... See more

Product

People report positive experiences with product, finding the courses insightful and adding to their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn't attend all the luve seasions but it was nice to have the recordings. From the recordings I found the live sessions were very helpful with step by step guidance, troubleshooting techniques a... See more

Company replied

Rated 5 out of 5 stars

The instructor, Sharon Lee Thony, was amazing! Such a great instructor and so approachable and helpful when anyone in our class had a question. Christopher Whitlow was equally amazing! He kept me o... See more

Company replied

Rated 5 out of 5 stars

I did a portion of my under grad and full grad program online and I prefer independent learning vs standard classroom. I have to say I loved the format of your program. Appreciated the video option,... See more

Company replied

Rated 5 out of 5 stars

Ziplines Education is fantastic! I love how it partners with universities to bridge the gap between higher education and industry. I took the Digital Marketing Science course knowing some basics alrea... See more

Company replied


Company details

  1. Career and Education Provider
  2. Career Coach
  3. Career Guidance Service
  4. Computer Training School
  5. Training School

About Ziplines

Written by the company

Advance your career with in-demand credentials

Ziplines is the go-to partner for colleges and universities, delivering industry-relevant programs that prepare learners for the real demands of today’s job market. Our comprehensive courses in AI for business, Digital Marketing, Business Analytics, Project Management and more, are designed and led by industry leaders, ensuring you gain the practical skills that employers seek.

Whether you're looking to upskill in your current role or pivot to a new career, Ziplines provides flexible, convenient training options. Our programs offer hands-on experience, expert feedback, and valuable credentials from top tech platforms like Google and HubSpot.

At Ziplines Education, we are committed to helping you achieve your career goals through advanced learning opportunities. Join us to transform your career trajectory, stay competitive in the workforce, and excel in the digital age. With Ziplines, you can confidently pursue the career you've always wanted, equipped with the skills and knowledge needed to thrive in dynamic professional environments.

Digital Marketing Business Analytics AI EssentialsAI Automation Project Management

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
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Reply from Ziplines

Thanks for your feedback! We’re glad you found the AI module informative—it’s a key part of understanding how modern marketing is evolving, and we’re happy it added value to your learning experience.

Rated 4 out of 5 stars

Perfect course for foundational project management principles

It was a wonderful experience getting to learn project management methodologies via the zip lines. The asynchronous and synchronous model with the assignments helped me understand the concepts even better and apply the learnings via the assignments and real life work experience.

31 March 2026
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Reply from Ziplines

Thank you for sharing your experience! We’re so glad you found the project management content valuable and that the combination of asynchronous learning and live sessions helped reinforce your understanding.

It’s great to hear you were able to apply the concepts through assignments and in your real-world work—that’s exactly the kind of practical impact we aim for!

Rated 5 out of 5 stars

A Unique Way To Approach Learning

Trustpilot's digital courses through Zipline enabled me to learn and study at my own rate and afforded the flexibility I needed for my busy schedule. It alleviated (most of) the daunting feeling felt while learning and working full time.

23 March 2026
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Reply from Ziplines

Thanks for sharing your experience! We’re so glad to hear the flexibility of the course allowed you to learn at your own pace and balance it with a busy schedule—that’s exactly what it’s designed to support.

It’s also great to hear it helped reduce the overwhelm that can come with learning while working full time. That balance is important, and we’re happy the structure worked well for you!

Rated 5 out of 5 stars

Great course for strategy but not for certifications

This course delivered more than I expected. I will be able to use what I learned in many of the modules in my marketing work. My one complaint is that it was implied that I would learn what I needed to pass the certification exams within the course. However, in each case, it was recommended that I take the Google and Hubspot courses before taking the exams, and I don't think I would have been able to pass the exams without going through most of those courses too. It added a lot of time to those weeks that I wasn't expecting.

25 March 2026
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Reply from Ziplines

Thanks for your honest feedback—we’re glad the course exceeded your expectations and that you’re already applying what you learned.

We are sorry to hear your concern about the certification prep. The course is designed to build the skills and knowledge, while the Google and HubSpot materials help with exam-specific prep—but we understand that added time wasn’t clearly expected.

We appreciate you calling this out, and we’ll work on setting clearer expectations.

Rated 5 out of 5 stars

Amazing Experience!

The Professors Chosen for this course were amazing! I received Industry insights & more!

30 March 2026
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Reply from Ziplines

Thank you for sharing this! We’re so glad to hear the instructors made such a strong impression and brought valuable industry insights to the course.

Providing real-world perspective is a key part of the experience, and it’s great to know that came through. We appreciate you taking the time to highlight this!

Rated 5 out of 5 stars

Great class content and format

I really enjoyed this class, instructor, and format. I learned a ton and appreciated the discussion in the evening Zooms. I do think they should’ve built in an extra 2 weeks (planned) into the schedule to account for studying and taking the 3 certificates.

26 March 2026
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Reply from Ziplines

Thank you for your feedback! We’re so glad to hear you enjoyed the content, instructor, and overall format—and that the live discussions added to your experience.

We also appreciate your suggestion about extending the schedule to better accommodate studying and completing certifications. That’s valuable insight, and we’ll share it with our team as we continue to refine the course structure.

Thanks again for taking the time to share your experience!

Rated 5 out of 5 stars

The training was very well structured

The course was very well structured. Poonam and Frank presented a positive learning environment. I'll definitely schedule a new class soon.

30 March 2026
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Reply from Ziplines

Thank you for your feedback! We’re glad to hear you found the training well structured and are considering taking another class—that’s great to hear.

We appreciate you sharing your experience and look forward to supporting you again in the future!

Rated 5 out of 5 stars

The instructor was fantastic and so was…

The instructor was fantastic and so was the learning specialist. The content was engaging and the instructor made learning fun and enlightening each session in the AI Prompting course.

23 March 2026
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Reply from Ziplines

Thank you for your feedback! We’re thrilled to hear that both the instructor and learning specialist made such a positive impact.

It’s great to know the sessions were engaging and that the course made learning AI prompting both fun and insightful. We appreciate you taking the time to share your experience!

Rated 2 out of 5 stars

Ziplines Project Management CAPM Program- Disillusion, Watered-down, University branded cash-grab.

On recommendation of a prior colleague, I enrolled in this course after considerable review and cost. This was to be my 4th career change. Since Ziplines was partnered with established universities I expected university caliber content, and experiences on par with what the university sets as an academic and content standard. What was received was disillusion and disappointment. The course content was watered down and insufficient to transition into a new career and pass the CAPM exam. I realize this would take work; I am laser-focused and not adverse to hard work to attain my goals. However, the resources were simply not provided. The marketing material suggested this would suffice to attain the skills sufficient to prepare for the CAPM exam and be a valuable resource for a new career. Completing all the modules, lessons, live discussions, and playbooks it is obvious there is extensive content that must be mastered prior to completing the credentialing exam and re-entry into the workforce. Initially your playbooks were reviewed by a Learning Mentor, in this course Ziplines transitioned to an A.I. assignment review further degrading the value of my investment. I have completed the course, and I have now attained materials to complete my CAPM study which are better in quality, completeness, and at a fraction of the cost than this university labeled cash-grab. For these reasons, I will never use a Ziplines based curriculum and suggest you consider the same. The assignments to re-enforce learning needed an overall review for cohesiveness, as their inconsistency did not foster a linear learning style. The Live sessions were presented by credentialed individuals, but I was expecting industry related topic centered insight from their experience and expertise, what was presented was a re-hash of what you learned in your coursework. They attempted to have a live assignment to put in practice the lesson, but their application and timeframe were more of a distraction than a learning experience. In all, compared to other available resources this Ziplines curriculum is over promised, overpriced, and underwhelming. You are paying university price for water-down content that fails to meet the objective. The instructors did the best they could under an insufficient framework and content.

24 March 2026
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Reply from Ziplines

Thank you for your detailed feedback. We’re sorry the course didn’t meet your expectations, particularly in terms of depth, CAPM preparation, and consistency in assignments and live sessions.

This program is designed to provide foundational, career-oriented skills and hands-on experience. This course is not intended as a CAPM preparatory course.

Your comments on content rigor and the shift to AI-supported feedback are noted and will help inform improvements.

We appreciate your perspective and wish you the best in your continued CAPM journey. If you’d like to discuss further, please reach out to learning@ziplines.com.

Rated 3 out of 5 stars

I liked that I learned more terminology…

I liked that I learned more terminology related to project management.

I did not particularly enjoy the live sessions. They weren't always very organized. There wasn't enough time in our breakout groups ("rooms") and the materials were almost always a problem to access.

I also thought it became confusing having three "case study companies." There was one for example in the video lessons, another one in the breakout sessions and then another for our assignments.

I don't know that I feel this course was worth the $2500 cost, however. I probably could have gained as much from a book targeted on CAPM. In the end, we only earned an electronic badge.

Connor was helpful, but the AI grading was a mess. As a teacher, I know how long it takes to provide individual feedback on assignments. There could have been more transparency up front about the grading (like a pass/fail grade). The feedback was often targeted to more than the assignment required, so even the AI was off target.

I also felt the push to use AI without fully understanding the content was a bit off. I get that seasoned PMs may use that language/format, but as someone just starting in the PM world, the automatic acceptance of AI generated material seems somewhat irresponsible.

I took what I could out of the course. I did learn some things, but I wouldn't feel comfortable recommending this course to colleagues for the cost.

18 March 2026
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Reply from Ziplines

Thank you for your thoughtful and detailed feedback. We’re glad to hear you found value in building your project management terminology—that’s an important foundation.

We’re sorry to hear that other aspects of the experience fell short. Your comments about live session organization, breakout timing, and difficulty accessing materials are especially helpful. We also understand how using multiple case study companies could feel confusing, and we’ll take that into account as we work to create a more cohesive learning experience.

We appreciate your candid input on grading and AI use. Transparency, clear alignment with assignment expectations, and meaningful feedback are critical, and your perspective highlights areas for improvement. The same is true for how AI is introduced and used—especially for learners who are newer to the field.

Thank you as well for recognizing Connor’s support. We’re glad he made a positive impact.

We understand your concerns about value, and we appreciate you sharing them so openly. If you’d like to discuss your experience further, please reach out to learning@ziplines.com.

Rated 5 out of 5 stars

Worth every penny! Invest in YOU, DO IT!

I found our instructor, Jo, to be fantastic. She had just the right amount of energy and subject matter experience to teach the material and give us a real world look at PM as a role. Connor was incredibly responsive to any questions that I had via Slack. All in all, a fantastic experience, I look forward to my CAPM text next!

30 March 2026
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Reply from Ziplines

Thank you for sharing your experience! We’re so glad to hear that Jo’s energy and real-world insights made the course engaging and valuable, and that Connor was responsive and supportive throughout.

It’s great to know the program helped you feel prepared for your next step with the CAPM—wishing you the best of luck on the exam!

Rated 5 out of 5 stars

Organized, Communicative, and User-Friendly Experience

Personnel communicated effectively by providing timely reminders of upcoming events. The user experience via Slack, lectures, and the LMS was very good.

16 March 2026
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Reply from Ziplines

Thank you for your feedback! We’re glad to hear the communication, reminders, and overall user experience across Slack, lectures, and the LMS worked well for you.

Creating a smooth and supportive learning environment is important to us, so we appreciate you taking the time to share this!

Rated 5 out of 5 stars

Really great class and resources given

Really great class and resources given. Just A LOT of information.

30 March 2026
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Reply from Ziplines

Thank you for your feedback! We’re glad you found the class and resources valuable.

We understand it can feel like a lot of information, especially in a fast-paced program. The goal is to provide a comprehensive foundation, but your input is helpful as we continue refining pacing and content delivery.

We appreciate you sharing your experience!

Rated 2 out of 5 stars

For a new technology that has changing…

I was disappointed with this course. For a subject that evolves as quickly as this technology, presenting content that is already several years old,while charging a premium, does not deliver the level of value I expected.

The course also felt rushed. Extending it by at least one additional week would have allowed for a more complete and effective learning experience. As structured, it was difficult to fully engage with the material.

In addition, instructor access was limited. In a typical four-credit university course, there are more instructional hours and opportunities for direct, one-on-one interaction. Here, communication required email exchanges and waiting on responses, which made it difficult to stay productive and complete the work efficiently.

Overall, the course did not meet my expectations, and I would not recommend it in its current form.

21 March 2026
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Reply from Ziplines

Thank you for your feedback. We’re sorry to hear the course didn’t meet your expectations, particularly regarding content freshness, pacing, and access to instructors.

Our programs are designed to provide a structured, fast-paced introduction to in-demand skills, but we understand that the balance between depth, timing, and support is critical. Your comments on course length and more direct instructor interaction are especially helpful as we continue to improve the experience.

We appreciate you sharing your perspective and will use it to inform future updates. If you’d like to discuss further, please reach out to learning@ziplines.com.

Rated 3 out of 5 stars

Out of Date Visual

It was ok but the teaching slides are not updated fast enough for the new features which makes learning on old slides difficult

23 March 2026
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Reply from Ziplines

Thank you for your feedback. We’re glad you found the course helpful overall.

Keeping content current is a priority, and we’ll share this with our team as we continue to improve the course experience.

If you’d like to share more details, feel free to reach out to learning@ziplines.com.

Rated 5 out of 5 stars

Modules were perfectly laid out

Modules were perfectly laid out, an exceptional instructor, and a wonderful Learning Success Team. Arnettra Barker and Sam Barrow were so passionate and knowledgeable!

30 March 2026
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Reply from Ziplines

Thank you for your feedback! We’re thrilled to hear the modules felt well structured and that Arnettra and Sam made such a strong impression.

Their passion and expertise are a big part of the experience, and it’s great to know that came through. We appreciate you taking the time to share this!

Rated 5 out of 5 stars

Don’t think twice!

If anybody is on the fence about taking this class and they are remotely interested in AI. Let this review help you and making the first step towards helping yourself and helping others. This class is very comprehensive and exceeded all my expectations. I will continue on in my studies of AI as it is here to stay.

23 March 2026
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Reply from Ziplines

Thank you for sharing this! We’re thrilled to hear that the course exceeded your expectations and inspired you to continue your journey in AI.

It’s great to know you found the program comprehensive and impactful. We appreciate you encouraging others to take that first step—wishing you continued success in your AI studies!

Rated 5 out of 5 stars

My Zipline education experience

Ease of use, network and website availability, great staff. I would definitely recommend.

23 March 2026
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Reply from Ziplines

Thank you for your feedback! We’re glad to hear you had a smooth experience with the platform and found the team supportive.

We appreciate your recommendation and are happy the course made a positive impression!

Rated 5 out of 5 stars

Great way to improve your skills!

The instructors were very knowledgeable. The course material was diverse and applicable. It aligned with my expectations and needs. There was a huge plethora of resources too (templates, workshops, etc.).

30 March 2026
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Reply from Ziplines

Thank you for your feedback! We’re glad to hear the instructors’ expertise and the breadth of course materials met your expectations.

It’s great to know you found the content practical and the additional resources—like templates and workshops—valuable to your learning experience. We appreciate you taking the time to share!

Rated 5 out of 5 stars

This was a great class!

This was a great class!

2 October 2025
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Reply from Ziplines

Thank you for your feedback! We’re glad you had a great experience in the class—we appreciate you taking the time to share!

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