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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding it easy to set up and use. Many people appreciate the product's ability to transfer programs, files, and settings seamlessly, saving them considerable time and effort when upgrading to a new computer. Reviewers also feel that the service offers excellent value for money. However, some people were dissatisfied with the app and service, reporting issues with corrupt files after migration, unselected items being transferred, or the software not running properly. A few other people also felt that some files or applications failed to install or were corrupted during the transfer process.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of setup and... See more

Product

Reviewers highlight positive aspects of product. Many customers praise its effectiveness, noting that it... See more

Application

Consumers find app experiences to be ambiguous. While some reviewers report seamless transfers of all files,... See more

Service

Users describe ambiguous interactions with service. Many customers report successful and effortless... See more

Value for money

Customers had positive experiences with value for money. Many reviewers found the product to be worth every... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used Zinstall twice now to transfer files and programs to a new computer. I am not a computer whiz, just typically learning as I go for whatever I need to do. Zinstall is user-friendly, easy to d... See more

Rated 5 out of 5 stars

This product did what others didn't. This product is "as advertised". It transferred Programs (And Product Keys!), Files, Documents, Pictures, Music, and everything else of value associated with t... See more

Rated 5 out of 5 stars

Great software to transfer data, software and other settings from Old computer to New seamlessly. The dashboard provided real time update on the migration and percentage complete. Highly recome... See more

Rated 5 out of 5 stars

Zinstall is fantastic. I use Microsoft Money for my personal finances. It has been discontinued for many years. I didn't want to have to purchase a new program. Zinstall brought it across with no prob... See more


4.1

Great

TrustScore 4 out of 5

397 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Software

Easy-to-follow instructions and worked great. Migrated 390K+ files without manual intervention.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

The software performed just as…

The software performed just as advertised. We had a very smooth transition. I was shocked to see everything previously stored on the old computer transferred to the new one (we upgraded to Windows 11.) I would use this product again.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Zinstall is fantastic

Zinstall is fantastic. I use Microsoft Money for my personal finances. It has been discontinued for many years. I didn't want to have to purchase a new program. Zinstall brought it across with no problems. Also brought all my other files, shortcuts, even websites. I installed through my internet. It took several hours to complete, worth every minute! Great program.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Well worth the money.

It takes a little bit of time, but it gives you a fully functional new computer that did everything your old computer could do and then some. If your time is valuable to you, and you don’t want the frustration of moving programs and files over this is a must.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Worked as promised, very pleased with the product. Everything I needed to transfer over to…

Everything I needed to transfer over to my new computer came over smoothly, even a couple of really old programs came over without a problem. I needed to fine tune a few settings, but overall, it worked like they promised. I am not a computer guy, and it took little assistance on my part to get it going and to transfer everything. I was very pleased with its performance and have already told my friends about it.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

I chose Zinstall since it had much better Trustpilot ratings than competitors. That’s because when the software runs without any problems, it’s good. However, heaven help you if you need technical support. In more than 40 years of computer use, Zinstall was clearly the worst service I’ve ever encountered. Read the other 1-star reviews. Not enough space to describe my experience.

21 October 2025
Unprompted review
Rated 2 out of 5 stars

Not as good as advertised

I used zintall to move from an older Windows 11 PC to a new one. I was able to move some of my Outlook settings correctly. It completely messed up my file system, thinking everything was on OneDrive (that I do not use for backup). Many contacts with Microsoft went nowhere. All the library settings were not correct. Many of my Windows settings were not correct. The fix lost data.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

This Product was great

This Product was great. I am a true novice when it comes to computers. I purchased this product and transferred my old computer programs and files without spending money on a computer tech.
No problems and it worked great.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Success! Migration of Windows 10 PC to Windows 11...

The migration of my older Windows 10 PC to a new Windows 11 PC using ZInstall could not have gone better to be honest.

I left the migration running overnight and when I checked in the next morning, almost everything had just copied over and was available - even the taskbar had the correct icons in the correct place, and all apps seemed not only to be installed correctly but also configured correctly. I was thrilled to bits.

I'd been dreading the migration expecting a lot of manual intervention to be required, but it was not - 99.9% of everything just migrated without issue - about the only thing I needed to do was enter a license key for one piece of software. All other settings of that software - and I'd changed a great number from their defaults - migrated successfully. Hardly any other interventions were required.

The new Windows 11 PC is now up and running (the old is retired) and Zinstall can consider me one delighted customer. About a week after the migration they contacted me to see how it'd all gone and I told them what I've told you above, and offered them the opportunity to use my words in their advertising. They said they couldn't do that directly but pointed me to their Trustpilot page, which is why I'm posting here. In short they made a potentially lengthy and difficult task extremely simple and quick.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

Beware, especially if moving from Win 10 to 11.

I'm 77 years old. I purchased Zinstall and paid to have them do the transfer because of my age. They started the transfer, ran into some problem, told me to shut down my computers for two days while they worked it out. Stupid me, I did that and now I think it was just to be sure they got my money from Amex because I never heard from theme again and they will not answer emails. And during the time they were working on the transfer they totally screwed up my new computer to the point I had to reload Win 11 and start from scratch. Do not use it to transfer from Win 10 to 11. What little got transferred made my 11 computer think it was still Win 10. This happened about September 9, 2025.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Worked as advertised

Worked as advertised. Disabled anti-virus software on both computers, ran software as instructed. New computer looked just like old one.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Useful Tool To Transfer Hard To Move Applications

Needed something more robust to transfer applications to a new computer. I purchased a one-time use of Zinstall and it worked! I saw another review which said it's nice to know a company delivers what it promises. We all know that's not always the case. Fairly easy to use, with expert tips while setting it up.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, saved me a lot of time in not having to track down what was installed, settings and keys. Already recommended to another user.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Great software! Brings over programs and data.

This software was very intuitive to use. Once I got rid of the bloatware on the new computer, everything transferred over no problem. I used this to set up a new computer for a friend, and will be utilizing WinWin in the future as I set up some other computers I have in the pipeline.

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Horrible Support

Horrible Support

I bought the software and remote service. They sent me a list of dates available but no way to schedule. Support lines are always busy, chat said they would look into it, called sales because sales always responds and they said they would look into it, I have been trying to contact them and since yesterday afternoon (Sept 4) until today (4:30 pm) not a single contact from them. I wanted remote because I thought it would be better for me in terms of time. That, of course, is now pretty much a joke. I am going to do the transfer myself and ask for a refund for the remote service. Software may be good but the company leaves a lot to be desired.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

DOES NOT WORK

Did not move everything and what it did move was not right. Only about half of the files and drivers. Windows then did not work correct and the only way of fixing this was to reset the computer and start all over and install everything one by one. Support none to be had and now been almost 1 month and still have not been able to get a response to my emails for a refund.

3 August 2025
Unprompted review

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