Zinga Financial Services Reviews 

226
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptional support, remarkable professionalism, and prompt communication throughout every single step of the mortgage application process. Reviewers consistently highlight how approachable and knowledgeable the advisors are, ensuring that all questions are answered thoroughly and efficiently. Some people also felt that the experts successfully handled complicated paperwork and went above and beyond to secure the best possible rates. Clients navigating their journey as first-time home buyers particularly appreciated the clear, patient guidance that turned a potentially stressful situation into a smooth and reassuring milestone.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional professionalism, dedication, and... See more

Service

Consumers find service to be exceptional, expressing deep appreciation for the professional, dedicated, and... See more

Customer service

Customers had positive experiences with customer service, expressing deep appreciation for the supportive,... See more

Response time

Reviewers mention positive feedback about response time, highlighting that communication is exceptional and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful guidance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We would like to thank Seema Babber for her exceptional service regarding our mortgage application. We are very glad we came across her & thank her on every advise & step throughout. Very approachab... See more

Rated 5 out of 5 stars

Excellent service and support as always from Arifa Shakoor. As a longstanding client, she goes above and beyond every time looking through various options to choose the right fit for me. Always on han... See more

Rated 5 out of 5 stars

Working with Seema (Seema Babber) has been such a positive experience for us. She went above and beyond at every step — always proactive, patient, and truly thoughtful in her guidance. We felt complet... See more

Rated 5 out of 5 stars

I contacted Aditi very early in my home-buying process just to get a sense of how everything works, and I must say—if you are an immigrant buying a home for the first time, Aditi truly excels. She... See more


Company details

  1. Mortgage Broker
  2. also in
  3. Financial Consultant

Written by the company

We go the extra mile to help our customers with their mortgage and other financial needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

226 reviews

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No recent history of asking for reviews

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5.0

All reviews

(226)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very much recommend!

I had a brilliant experience with Chakshita and Manooch. Chakshita was really prompt and clear throughout the entire process as well as in answering all of my questions. Especially as a first time buyer who was new to the whole process, I was met with patience and efficiency. I was very happy with her work and confident that I got a good deal. I would definitely recommend their services and will be using them again for any future endeavours.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Very professional and a pleasure to work with.

I cannot speak highly enough of Aditi Sinha, from Zinga Financial Services. We were looking for a mortgage to finance property investment. After being let down by some bigger companies, Aditi Sinha came to our rescue. Unlike the others, Aditi took the time to understand exactly what our needs were and made the process seamless from start to finish, explaining everything along the way and always responding to questions promptly.
Thank you Aditi; it was an absolute pleasure working with you, and we wish you every success for the future. You fully deserve it!

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Patient listener, supportive, knowledgeable and responsive

I was buying my first home and I contacted Aditi Sinha as my mortgage advisor. She is very quick responsive, knowledgeable and very helpful. Her suggestions helped me to lower interest rate. Once my offer was accepted, on my request Aditi had submitted mortgage application on the same day.
I will recommend Aditi and her services and will seek her services for future requirements.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

We are delighted to complete. @Seema Babber, thanks for your first class service despite our complex personal circumstances. We were impressed by your kindness, professionalism and availability 24/7. We will definitely recommend your services to others and look forward to working with you again in the future.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Arifa Shakoor

Arifa Shakoor
I am very pleased and satisfied with the services provided to by Arifa Shakoor.
She went to extra mile to meet my demands and she was never tired nor showed any form of attitude towards me even with my case and unnecessary complaints. Keep it up .Arifa Shakoor you exhibited excellent customer service and I really appreciate you.
Well done and thanks.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

A heartfelt thank you to Aditi for her…

A heartfelt thank you to Aditi for her timely and effective advice. I came to know about Aditi via a recommendation on Facebook group and I believe it was one of the best decisions I have made. With mortgage rates on the up, the impact on families could not be underestimated, as in some cases it makes a large proportion of people's salaries.

Since first interaction, Aditi clearly understood our requirements and proposed tentative steps. After years dealing with mortgage advisors, this is the first time I was able to find a way to merge two accounts, making it easier to manage or switch in future.

Aditi's knowledge and understanding of mortgages is second to none and I would recommend her to anyone without any hesitation. Thank you and all the best.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Help from Arifa Shakoor

Fantastic Help from Arifa Shakoor

Arifa Shakoor was brilliant when it came to sorting out my mortgage. She was always there to answer my questions and made sure everything went super quick and smoothly. I’d absolutely recommend her to anyone who needs mortgage advice. Thanks again, Arifa!

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Arifa Shakoor has been amazing. She has helped me before and again now to find me the best deal to re new my mortgage. I would recommend her to everyone.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Seema's expertise in mortgages

Seema's expertise in mortgage applications is truly impressive. She guided us through every step of the process, explaining complex terms in a way that was easy to understand. Her attention to detail ensured that all our paperwork was in order, and she went above and beyond to ensure that we secured the best possible mortgage deal.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent advice from Ms. Aditi

I connected with Ms. Aditi Sinha from Zinga FS in July 2022, way before I even had a deposit ready. She is a patient listener and helped me frame out all potential scenarios based on my finances.
We started out a formal mortgage process in July 2023 and as banks kept lowering the interest rates, she kept filing requests(PCV) with the bank for the revised rates until the contract was signed. This has saved me over £300 per month in payments when I compare my first offer vs the current rates.
I wholeheartedly recommend Aditi Ji and her services and will not hesitate to seek her services for future requirements.

30 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Aditi Sinha

We have received an outstanding service from Ms Aditi Sinha, our mortgage advisor at Zinga Financial Services. Being a first-time home buyer, I was quite worried about the entire process. Aditi worked relentlessly to arrange for my mortgage at the best possible rate. She is extremely helpful, highly knowledgeable professional with strong expertise in first-time buyer mortgage applications who explained the complexities of mortgage process in very simple terms which enabled us to take informed decisions based on the situation. She is very responsive, good communicator and is a nice and friendly person to work with who sincerely looks out for your best interests. We would like to express our sincere gratitude and appreciation for Aditi, without whom we would not been able to complete our purchase process so seamlessly. on our own. Thank you so much Aditi for your hard work and guidance which made our first home buy experience so smooth. Would definitely recommend Aditi for mortage services.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

I am writing to express my heartfelt…

I am writing to express my heartfelt appreciation for Aditi Sinha, my mortgage advisor at Zinga Financial Services. Ms. Sinha demonstrated exceptional knowledge and expertise throughout the mortgage application process.

In several critical areas, Ms. Sinha played a pivotal role in helping us secure the best mortgage deal available in the current market, even in the midst of challenging circumstances. Her deep understanding of the industry and her unwavering dedication to finding solutions that work for her clients truly sets her apart.

We are immensely grateful for Ms. Sinha's outstanding service and professionalism. Her efforts have made a significant difference in our ability to achieve our financial goals.Well recommended!

Thanks for your exceptional service.

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Arifa Shakoor Mortgage Advisor

Arifa is professional, knowledgeable and very helpful. Provided a fantastic service to renew my mortgage at very short notice. Answered all my questions quickly and provided some great options on mortgage products. Has a wealth of experience in finance and mortgages. Well recommended!

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Thankyou for amzing service

Thankyou for amzing service, especially by Seema Babber. She did all the work efficiently, quicly and was very responding to any querries. I have received my mortgage offer due to the effort by seema. a big Thank you once again !!!
I would recommend this mortgage companyfor anyone and especially;friends and family.
Look forward to working with you . I cant thank seema enough for all her hard work and effort getting me my mortgage offer, she went above and beyond throughoutthe process

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic, efficient mortgage service

Fantastic, efficient mortgage service. We would like to thank Seema and Manooch for their help. They are very friendly and available to answer any questions we have promptly, making the procedures as smooth as possible. We would highly recommend Seema and Manooch at Zinga financial services!

1 March 2024
Unprompted review

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