Zimbl Reviews 

30
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing value and super convenient, Richard is an amazingly bloke who has accommodated our needs wherever possible,

Rated 5 out of 5 stars

very easy to sign up to, extremely convenient to book and use by the hour. You can even extend your booking in 15 minute increments if you over run. Delivered and collected from your home if in the lo... See more

Rated 5 out of 5 stars

Being able to hire an EV by the hour is a massively useful service in itself - and Zimbl make it a such an easy experience! I've used them several times - the vehicles are delivered and collected fr... See more

Rated 1 out of 5 stars

What a shame. I didn't even get to book the van I needed because they failed to verify my licence and so I couldn't book. This was shoddy and disappointing as I'd heard good things.

Company details

  1. Car Leasing Service

Written by the company

Zimbl is the first car rental service offering the freedom to choose when to travel and how, without the commitment of car ownership or club membership. We are the first micro-rental company in the UK to offer you an all-electric fleet, making travel more efficient, reducing emissions, and ensuring sustainability.


Contact info

4.0

Great

TrustScore 4 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(30)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Slow poor service

What a shame. I didn't even get to book the van I needed because they failed to verify my licence and so I couldn't book. This was shoddy and disappointing as I'd heard good things.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Zimbl

Fantastic experience with Zimbl. The car was delivered clean and ready to go, the range was excellent, and the whole hire process was effortless from start to finish. Collection afterwards was just as smooth. Great company to deal with and I’ll definitely use them again.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Eco Friendly Car Hire

I was recommended Zimbl by a friend, and would fully pass on that recommendation to anyone else in need of car hire.

The app was very easy to setup and use, and service swift and fantastic value. I was able to hire an MG4 SE at very short notice, and it was both perfect for my needs and a lot of fun to drive (they also have a good set of options for other types of vehicle hire - my partner rented an electric van from them recently too).

The car was dropped off and picked up from my door, and the assistance and communication from Zimbl in guiding me through using the car was amazing, personable, and one of the best aspects of the experience.

I love what they're doing with regards to more eco friendly hire options using a part/fully electric fleet, and again, would thoroughly recommend them and use their services again. I'm hoping to see their operation expand nationally so I can use their services more further afield if needed in the future.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Polite communications

Polite communications, easy sign up, questions answered quickly. Absolute must for anyone wanting hourly rental! Will definitely be using again very soon 👍🏻

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic service from start to finish! Second time using Zimbl to move house - this time with a much bigger van! Everything was explained perfectly and nothing is ever too much trouble for Richard and the team… even when someone manages to accidentally end the hire in the middle of the booking! Thanks so much to all, great idea and fab service thanks!

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Zimbl To The Rescue

After my car died during storm bert I was in desperate need of a vehicle to inorder to pick my son up.

Zimbl came to that rescue!

Simple, easy to set up and cheap to use.

I know rent one every weekend while my car gets fixed.

100% recommend every time!

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Total lifesavers

Total lifesavers, excellent service from Richard, went from a broken down car on a touring holiday to back on the road with a delivered EV MG in less than 2 hours, lovely place, lovely people, couldn’t recommend highly enough, thanks again

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Zimbl - no hassle vehicle hiring

I am really impressed with this service. The car was delivered on time with a good briefing on how to use the vehicle as never used an EV before. Very easy to drive and an enjoyable experience.

One thing with the EV is there is no messing around refilling the vehicle once you have finished with the booking. Just hand it back.

The app is super easy with the key on the app. Just click to lock etc.

Very impressed and will use again.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Blown away by the Zimbl cars and customer service

I found myself in a car emergency and Richard's efficiency, care and commitment to my booking was far above and beyond anything I could have imagined. I have always found the nature of hiring cars unfriendly, over priced and full of admin hassle. Once Richard showed me how to charge and use the car - I absolutely loved it. It was so easy. The MGs are really comfortable, the App is extremely user-friendly and Richard very kindly took my calls with a really caring and kind manner and there was nothing he couldn't do or help me with. I honestly have been blown away by this service - everything from start to finish was fantastic, reassuring and just really polite, kind and helpful. I am now a convert and regularly booking the car for work and pleasure. Thank you for helping me when I was knee deep in car stress - you came to the rescue and completely turned around my EV way of thinking. Super grateful.

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I have just had my first van hire experience with ZIMBL today and I couldn't have been happier with it!
From start to finish the it couldn't have been simpler.
I downloaded the app and registered my licence a few days before as I was expecting it to take a while but it was a very smooth and easy process.
I had called Richard before as I had a few questions to ask about how the process worked as I thought there had to be a 'catch' as there usually is with hire companies. He was very helpful and answered my many questions!
It really is so easy, ZIMBL bring it to your door (or wherever you want), they go through the details with you then you use the app to say that you are happy with the condition and you are ready to start the hire... you start the hire through the app.
The van is very clean and tidy, good size for moving a double divan bed and base with absolutely no issues, it's simple to drive too with it being electric and automatic.
There is no large deposit to pay or hidden costs it is literally £8 an hour then can be hired out in 15 min intervals and you pay the 30p per kwh after the first 5 so in my case my hire was 2hrs + 1kwh for £16.30 total price, fantastic!
When I was done with the hire all I had to do was put the key back in the van, go to the app to lock it up and finish the hire, ZIMBL then collects it... simple as that! 👍
I really wouldn't hesitate to use ZIMBL again and now I'm registered all I need to do is just book it! Thank you ZIMBL😊

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Perfect service

Perfect service, completely stress free. Super easy guide on how to use the EV, then simply enjoyed our day! Super clean and comfy vehicle with all the accessories you need.

23 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! I bought a mattress from a local shop and they tried to charge me £25 for the delivery. I met Richard who rents this electric vehicles by hours and I could collect my new mattress and dispose my old one into the recycling center. I paid only £16 to drive a brand new van for a couple of hours. I will use this service in the future. Thank you!

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Easy, convenient & good for the planet. A great experience!

This was my first car hire by the hour, on an App. I do not have a car at the moment, so I thought I'd give Zimbl a try.
Richard was super helpful & explained everything when he delivered the car. I found all aspects easier than expected, the App is intuitive and easy to use. The option of extending the booking in 15 minute increments was great, as I ended up using it twice. Overall, an amazing service. Highly recommend!

23 October 2023
Unprompted review
Rated 5 out of 5 stars

This is a great service

This is a great service, had my first hire the other day, booked the car the day before, Richard dropped it off & talked me through it as I’d never driven an EV before, the car was great, affordable, communication excellent and app easy to use, will definitely be hiring again.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Great friendly service

Richard is always on hand to help with any queries and provides a seamless, professional and friendly service. The cars are a great drive as well. Would highly recommend Zimble.

22 October 2023
Unprompted review
Rated 5 out of 5 stars

Short Notice.... No Problem!

I needed a car at very short notice today and decided to try Zimbl. I am so impressed with this service. It took a few minutes to make the booking in the app, the car was delivered l, I had a demonstration from Richard on where everything was on the car and off I went. When I had finished using the car I left it at the place (chosen by me at booking) locked it and completed my hire using the app. So easy, I am absolutely delighted with every aspect of this. It made what could have been an extremely long and stressful day so easy. Thanks Zimbl

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Convenient car hire/delivery

I recently got rid of my car as we had 4 cars on the drive. Mine wasn’t used often. I thought I’d try ZIMBL out to see how efficient and reliable they are. I wasn’t disappointed, car delivered before the time I needed with time to go through the details and check the car over. You take over the vehicle via your phone so can add more time and finish your time at your convenience. It’s a great service that I will use when needed and works out so much cheaper than having my own car. So pleased it’s a local service. Highly recommend.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Signing up was straightforward and from there booking was easy. Booking is by the hour so is great for us as we've downsized to 1 car. Delivered and collected to/from our home with a comprehensive tour of how everything works. The car is fully electric and thus automatic but is very easy to drive. By being able to hire by the hour it means I was able to only hire for the period I actually needed. Good value for money when you consider the cost of keeping a second vehicle that just sits on the drive. Highly recommended.

24 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look