Zilocar Reviews 199

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and efficiency of the service, finding the reports comprehensive and easy to read. Many users appreciate that the information provided helped them make informed decisions, often saving them from purchasing problematic vehicles by revealing crucial details like accident history or other significant problems. The service is often seen as a valuable tool for peace of mind when buying a used car. However, some customers also noted that the product's information can sometimes be less detailed than competitors, particularly concerning service records and accident reporting. A few people were dissatisfied with the pricing, feeling that some reports were too expensive or that promotional offers were misleading. Additionally, some reviewers experienced issues with the website, such as difficulty entering codes for multiple reports or finding the user interface basic.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers praise the thoroughness and ease of use, stating it... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the smooth and easy... See more

Price

Reviewers mention ambiguous feedback about price. Many customers found the pricing to be a good alternative... See more

Website

Users describe ambiguous interactions with the website. While many customers praise it as a go-to for vehicle... See more

Service

Reviewers highlight ambiguous aspects of service, with some expressing strong dissatisfaction, citing missing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Has all the basic information, but with $29.95 is about $16 cheaper than Car fax. Good if you buy a used car, to ensure no accidents and regular maintenance. On the other hand Car Fax has a bit m... See more

Rated 4 out of 5 stars

I was at a dealership to buy a used car in Berger, Lagos (Nigeria). I needed a quick history of the Toyota Tacoma, searched Google and found Zilocar. I got the information I wanted very fast. I actua... See more

Rated 4 out of 5 stars

Update: Zilocar reached out to me and helped me cancel my subscription. So other than this issue, the service and product they provided was very good. The info I received from Zilocar was decent, a... See more

Rated 5 out of 5 stars

Hey everyone, I'm seriously wondering if this is the best service around. I've only used the trial, but the detailed, accurate info was unmatched. We're looking for a used car for our son, and usually... See more


Company details

  1. Car Dealer
  2. Car Service

Written by the company

Zilocar is a U.S.-first automotive data platform built for people who refuse to gamble on their next car. Start with our free VIN lookup to confirm make, model, trim, and key specs instantly. Upgrade to a paid vehicle history report and tap into a nationwide well of DMV, insurance, auction, and maintenance data—everything from accident severity to odometer rollbacks. Our clean, mobile-ready UI distills thousands of data points into clear insights you can act on, whether you’re a weekend shopper, a professional dealer, or a fleet manager. With Zilocar, transparency isn’t an add-on; it’s the product.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

199 reviews

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Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 2 out of 5 stars

Service was ok

Service was ok, the user interface/dashboard was basic and not the friendly. The information shown was not always detailed and seemed to be lacking. The price was good compared to others. Would’ve given a more stars but their billing policy is a little shady. No clear indication when it expires/renews, I wrote the company the morning it expired they replied no refunds and charged me for the month

22 January 2026
Unprompted review
Zilocar logo

Reply from Zilocar

Dear Rich,

Thank you for taking the time to share your experience. We really appreciate you sharing both sides of it.

I’m genuinely sorry that the billing and renewal process felt unclear - that was never our intention. Just to add a bit of context (not as an excuse): the renewal had already gone through before we heard from you, which is why our team wasn’t able to stop or reverse that charge at that point.

Thank you as well for being fair about the pricing and for sharing your thoughts on the dashboard. Hearing this kind of feedback helps us know what we need to work on next.

Thanks again for leaving an honest review.

Rated 5 out of 5 stars

Zilocar...a great info source!

The information provided by Zilocar allowed me to "weed out" cars that I didn't need to pursue and it gave me the information needed to negotiate from a "position of power" on the cars that I wanted to pursue. I ended up negotiating a great price on a lightly used car and was able to quickly close the deal.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Good information

While I was test driving cars I was also able to use zilocar to find out all the information about the car. One vehicle in particular was supposed to be 26k miles but zilocar showed the odometer had been turned back! Thank you for the information.

19 January 2026
Unprompted review
Rated 3 out of 5 stars

Basic information provided

Zilo Car reports will work to provide basic information necessary to make an informed decision when buying a car. Company is responsive when asking to resolve an issue

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Very detailed

Very detailed. Gave me information on recalls that Carfax didn’t. Save me for making a mistake on the purchase.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

I was amazed at how easy this site was to use

I was amazed at how easy this site was to use and fast. I don't know why I never heard about it before. The reports were exactly what I needed which was to check accidents, miles and number of owners and how long each person owned it among other things.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Upfront fees and Comprehensive report

There are a variety of options which were extremely helpful because we only needed one report. The fees for each option were very clear and upfront. The report itself was comprehensive and reliable.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied!

The site is very easy to navigate and get the info I was looking for, which was organized and easy to read. I didn't buy the car I ran the report on, but I will use Zilocar for the next one.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

I bought the account to research cars…

I bought the account to research cars after my car was totaled. I could only afford a used car and was concerned about getting one that was not in good shape or had hidden problems. After doing vin searches with zilocar I decided on one and got a very clean car with no problems that I love. Thank you for your help!

11 January 2026
Unprompted review

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