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ziella.co Reviews 

64
•
TrustScore 5 out of 5

4.8

Gift Shop
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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for reaching out promptly after a purchase to confirm personal details and shipping information. Consumers truly love the beautifully crafted products and find them to be wonderful gifts for special people in their lives. Though some shoppers felt initially skeptical about ordering online, they quickly appreciated the remarkably simple and smooth process. Others mentioned placing their purchases very recently and are now eagerly awaiting the arrival of their items. People note that the communication remains open and friendly throughout the entire transaction.

What people talk about most

Product

Users describe positive interactions with product, highlighting the beautiful craftsmanship and well-made... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting proactive outreach from a real... See more

Order

Consumers find order to be positive, highlighting an easy ordering process and prompt support. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the perfect gift to show my wife how much I love and appreciate her. The customer care is great. After I placed my order the customer care team reached out to make sure everything went perfec... See more

Rated 5 out of 5 stars

I saw the add online for the necklace with our birthstones and our names. I placed my order and when it got here she absolutely loved it. Thank you so much for making dreams come true.

Rated 5 out of 5 stars

Their follow up is terrific and answered all of My questions I will use them again as the opportunities arise not only for my wife I will use the for my two daughters and grand baby

Rated 5 out of 5 stars

Well made beautiful piece. Pendant is bigger than it looks in the picture, but it looks great! Hang it in your car or wear it on your neck. Your wife will be reminded of her family every time she look... See more

Company details

  1. Gift Shop
  2. also in
  3. Jeweler
  4. Jewellery Manufacturer
  5. Jewelry Store

Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.8

All reviews

(64)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I am very pleased with the gift

I am very pleased with the gift! The necklace looks beautiful, and the rose is absolutely gorgeous. The communication was excellent, and the customer service was outstanding throughout the entire experience. The product is beautiful, and I highly recommend it to anyone looking for a thoughtful and special gift.

A special thank you to Robert for the excellent service, great communication, and attention to detail. I truly appreciate it and would definitely recommend this business to others!

28 October 2026
Unprompted review
Rated 5 out of 5 stars

Satisfy

Right after I placed my order, Leila messaged me to confirm my home address. When she found out it was my birthday, she even sent me a 20% discount for my next purchase. Excellent customer service is key to a successful business. Wishing Leila and her team all the best!

28 October 2026
Unprompted review
Rated 5 out of 5 stars

Great Online experience

The wensite was easy to navigate through
I love the products they had to offer and the got a text message from Jimmy explainthat it was going to be long for it to.be shipped out. He made it feel personal.

27 October 2026
Unprompted review

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