ZeusX | Global Marketplace for Gamers Reviews 1,706

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers are really happy with this company. Many customers praise the website for being easy to use and navigate, often highlighting its efficiency and the smooth process for purchasing items or accounts. People frequently mention the reliability of the platform and the positive experiences they've had with both buying and selling. The customer service is often described as responsive and helpful, with many appreciating the support team's active engagement and willingness to resolve issues. However, some customers have experienced significant issues, particularly with account purchases, reporting instances where products did not meet expectations or had post-purchase validity problems. There are also mentions of slow or unhelpful support in some cases, with a few individuals feeling that their concerns were not taken seriously or that there were difficulties in resolving product-related issues.

What people talk about most

Website

People report ambiguous experiences with the website. Many customers praise it as a great website for cheap... See more

Product

Reviewers mention ambiguous feedback about product. While some customers report positive experiences,... See more

Service

Clients share ambiguous opinions on service. Many customers praise the fast and quick service, with some... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers expressed significant... See more

User experience

Customers consistently note ambiguous experiences with user experience. While many reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far so good, purchased an Honkai impact 3rd account with Asuka NA for pretty cheap 40$. A great price considering the age and rarity. Have had the account for 2 weeks will update review. It’s also... See more

Company replied

Rated 4 out of 5 stars

My honest review, the seller are indeed a human but they like the king and as a customer i'm the want who need the money. the slow respond despite their description said they are fast, or have open ti... See more

Company replied

Rated 4 out of 5 stars

Yes the website can look VERY weird at first but as long as you buy stuff from trusted buyers you will 99% get what you paid for. And if your planing on spending 10$+ if I was you I’d buy the cheapest... See more

Company replied

Rated 5 out of 5 stars

I've already bought two accounts from ZeusX. The first one was cheap because I just wanted to try the website and see if the sellers were legit. The first seller was good — he gave me complete a... See more

Company replied


Company details

  1. Gaming service Provider
  2. Online Marketplace

Written by the company

Zeus eXchange (ZeusX) is a digital marketplace for gamers all over the world by buying and selling virtual and physical gaming products - accounts, in- game items/skins/currencies, professional services and collectibles. We specialize in Mobile Gaming and Esports.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good website

Good website

29 October 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

We truly appreciate your kind words! It’s wonderful to hear that you have a great experience!

Rated 5 out of 5 stars

Incredible

Fast & trusted website

28 October 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

We truly appreciate your positive feedback! It’s great to know you had a smooth and reliable experience with us. We wish to serve you again!

Rated 5 out of 5 stars
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Thanks so much! We’re glad our sellers served you quickly and earned your trust — that’s always our goal, and your feedback means a lot to us!

Rated 5 out of 5 stars

Bought Fortnite accounts

Bought Fortnite accounts , roblox items never had a problem and zeus has always been helpful 👍🏻

4 November 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

We truly appreciate your review! It’s great to know you’ve consistently had a positive experience and that we have been helpful along the way. Thanks for your continued trust!

Rated 3 out of 5 stars

Only payment with creditcard

Only payment with creditcard, that's ridiculous. When i wanted to buy something it had options like Skrill, Google Pay....I have added my debitcard via my bank to Google Pay, still it ask for ccard. Not every person in the world owns those...Skrill also not working after adding money there....Wasting time for nothing.

They should add iDeal/Paypal as a payment option. Nothing wrong with that for those that are legit,trusty buyers. That's all.

1 November 2025
Unprompted review
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Thank you for your feedback!

We’d like to clarify that we accept all Visa and Mastercard payments — it doesn’t matter whether they are credit or debit cards, as long as your card supports 3D Secure and two-factor authentication (2FA). Unfortunately, we’re unable to process payments made with gift cards at this time.

In addition to card payments, we also support cryptocurrency and other regional payment methods. You can find these by selecting “Show More Methods” at checkout to see if any options work better for you.

We truly appreciate your suggestion about adding more payment methods like iDeal or PayPal, and we’ll share this with our payment team for future improvements.

Rated 5 out of 5 stars

Good website 💯

3 November 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Thank you so much for your positive feedback!
We’re really glad to hear you had a good experience with ZeusX. Your support means a lot to us!

Rated 1 out of 5 stars

I didn’t get what I bought the account…

I didn’t get what I bought the account did not work and I texted the buyer and he hasn’t responded fir over 12 hours I got scammed off of this app very bad service and very disappointed.

2 November 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Hello,

We’ve checked and confirmed that your purchase issue has been resolved. Please note that sellers on ZeusX are from various parts of the world, so response times may vary.

No worries — your payment is securely held by us until the transaction is successfully completed. If any issue arises, you can always pause the order, and if it cannot be resolved, we’re happy to process a refund for you at any time.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

Nice and fast

1 November 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Hello,

Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.

Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!

Thanks again for your trust and kind review. We look forward to serving you again soon!

Best regards,
ZeusX Support

Rated 1 out of 5 stars

Poor website management

I'm a Seller at Zeusx. the trafic is good. I get buyers everyday, but can't complete the deal due to this site always having Payment errors and they never bother to fix this issue.

30 October 2025
Unprompted review
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Hi there! 😊

Please note that ZeusX currently only supports payments made with Visa or MasterCard. We do not accept gift cards or cards that don’t support 2FA (Two-Factor Authentication) or 3D Secure verification.

In most cases, payment errors happen because the buyer is using a non-supported card or has entered incorrect payment information.

If your buyer experiences any payment issues, kindly ask them to contact our support team at support@zeusx.com
— we’ll be happy to assist and help resolve it quickly.

Thank you for your understanding and patience!

Rated 5 out of 5 stars

Fast customer support

Fast customer support, great protection, immediate refunds, and overall polite sellers.

13 June 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear that you’re happy with our customer support, protection system, and refund process. Our goal is to make sure every transaction on ZeusX feels safe, fast, and friendly.

Rated 1 out of 5 stars

scam

scam site and company

26 October 2025
Unprompted review
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Hello,

We haven’t received any response from you on Trustpilot and couldn’t locate any purchase history under your name. Could you please reach out to us directly at support@zeusx.com
with your order details?

We’d like to better understand your situation and help resolve any concerns you may have as soon as possible.

Rated 5 out of 5 stars

Very Trustworthy

Very Trustworthy! The sellers I interacted with were polite and responsive! Site is also very easy to use!

25 October 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Thank you so much for your kind words! 😊
We’re happy to hear that you found our sellers polite and responsive, and that you enjoy the easy-to-use experience on ZeusX. Your trust and support mean a lot to us! 🙏

Rated 5 out of 5 stars

Chaos Zero Nightmare: Kayron

The seller was kind and it was a quick transaction.

24 October 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Thank you for your feedback! 😊
We’re glad to hear you had a smooth and pleasant transaction with our seller. Your positive experience means a lot to us! 🙏

Rated 5 out of 5 stars

How the fast poeple would give you the…

How the fast poeple would give you the items and u don’t have to worry about getting scammed

26 October 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Thank you for sharing your experience! 😊
We’re happy to know you appreciate how quickly our sellers deliver and that you feel safe trading on ZeusX. Our platform is built with strong protection systems to make sure every transaction is secure and scam-free. 🙏

Rated 1 out of 5 stars

Terrible and Unfair Seller Approval Process

I’ve never experienced such an unreasonable and frustrating approval process. I provided solid proof of legitimacy — verified sales history, positive feedback, and vouches from multiple platforms — yet my seller application was still rejected with vague and inconsistent excuses from support.

Their team required at least six months of verified selling history on other platforms with 95%+ positive feedback, which I fully met and proved. Despite that, they still refused my application for unclear reasons.

It honestly feels like they’re rejecting legitimate sellers for no logical reason — turning away people who could bring business to their site. On platforms like Eldorado, I made over $1,000 in just five days, yet here they act like they’re allergic to success.

In short, the seller verification process is broken, support is unhelpful, and the rules make absolutely no sense. I wouldn’t recommend wasting your time here.

25 October 2025
Unprompted review
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

We’re sorry to hear about your frustration with the seller verification process. After reviewing this case, we can confirm that the application was flagged by our onboarding review system. We provided the applicant with an opportunity to clarify and resolve the concerns raised, but unfortunately, the level of cooperation and verification provided did not meet our standards.

Maintaining safety, trust, and integrity within our community is our top priority. We understand that this decision can be disappointing, but our verification requirements are in place to protect both buyers and sellers on our platform.

Rated 5 out of 5 stars

Very fast

Very fast ! everything work

25 October 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Thank you for your feedback! We’re glad to hear everything worked smoothly and that you were satisfied with the fast service. We appreciate your support and hope to serve you again soon!

Rated 1 out of 5 stars

Poor communication from the seller for…

Poor communication from the seller for the post sale service. Besides that, the response time was fast.

23 October 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Hello

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. We fully understand the importance of maintaining the security and integrity of account trading on our platform, and we are committed to ensuring that all issues are resolved promptly and fairly.

Regarding with your order, we’ve already reached out to you via email and are currently awaiting your response. Please get back to us as soon as possible so that we can help sort this out.

We appreciate your cooperation and understanding. Our team and the seller are ready to assist you once we receive your response, and we’ll do our best to resolve this matter promptly.

Best regard
ZeusX Support

Rated 1 out of 5 stars

scam site and company

scam site and company. Their support are a bunch of crooks and thieves.

13 October 2025
Unprompted review
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Hello,

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how important it is to ensure the security and safety of account trading at our platform, we are committed to resolving any issues.

Unfortunately, we were unable to locate your order details as you have provided an invalid orderID. Could you please reach out to us directly at support@zeusx.com with more information about your purchase, or provide the order number if possible? We’d be happy to assist you and investigate further, ensure our platform is safe.

Thank you for your patience, and we look forward to resolving this matter for you.

Best regards,
ZeusX Support

Rated 5 out of 5 stars

Reallly helped me out might go buy s…

Reallly helped me out might go buy s frots dragon

20 October 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Hello,

Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.

Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!

Thanks again for your trust and kind review. We look forward to serving you again soon!

Best regards,
ZeusX Support

Rated 4 out of 5 stars

It was good and all only thing is that… it took longer then I expected to revive my items

It was good and all only thing is that the order took longer then expected

22 October 2025
ZeusX | Global Marketplace for Gamers logo

Reply from ZeusX | Global Marketplace for Gamers

Thank you for your feedback! We're glad to hear you enjoyed your order. We apologize for the delay and truly appreciate your patience. We're always working to improve our service and hope to serve you even better next time!

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