ZeroWater-BE Reviews 93

TrustScore 2 out of 5

1.9

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Company details

  1. Food, Beverages & Tobacco

Written by the company

De officiële Belgische leverancier van ZeroWater producten. ZeroWater filtert 99,9% van alle opgeloste vaste stoffen uit je kraanwater. Denk hierbij aan Lood, Kalk, Chloor, Glyfosaat en nog vele andere stoffen. Door ons speciale filter geniet je van 100% puur water.

ZeroWater, haal meer uit je water!

Written by the company

Wij staan voor een pure smaakbeleving
En daarbij hoort natuurlijk ook een goede service. Wij hebben een klein maar gezellig team wat je graag te woord staat en helpt met alle vragen die je hebt omtrent ZeroWater. Bestel je op werkdagen voor 20:00 dan zorgt ons team ervoor dat je bestelling dezelfde dag de deur nog uit gaat. Wij staan altijd open voor tips en complimenten en zijn dankbaar voor het vertrouwen wat jij in ons hebt.

Snelle verzending en goede service

Voor 20:00 besteld dezelfde dag verzonden

Wij garanderen dat jouw pakket nog dezelfde werkdag verzonden wordt wanneer je deze voor 20:00 besteld hebt. Ook garanderen wij een goede service en meedenkende klantenservice medewerkers die je altijd een passende oplossing bieden.

Contact info

1.9

Poor

TrustScore 2 out of 5

93 reviews

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Rated 5 out of 5 stars

Big fan!

Got to know this product in a course about tea. I bought this for my home-made tea and was so happy to have clear water. Deffinitely a much greater taste, and looks brighter. A year later, I opened my own teashop and never doubted a second. I got this system for the shop too, to have tasters and just for my own use as well. Also makes the life of your machines a lot longer (water cooker, coffee maker,...)
Big fan here!

24 April 2021
Unprompted review
Rated 5 out of 5 stars

Top product

Top product, effective measurable filtering. (you're left just guessing with other brands). Water, Tea and coffee tasting so much better. Water without filter, various test moments: in between 390 en 610 particles per ml, after filtering: 000 particles! Very friendly customerservice, willing to help and explain, all questions answered. When the taste of the water does not invite you to have more, you will be so happy to get zerowater for less then 1 euro a day.

23 April 2021
Unprompted review
Rated 5 out of 5 stars

An amazing, cost-effective and sustainable solution so far

I spent some time in a house in the middle of the forest where the tap water comes straight from a natural source. When I came back to the city and drank some tap water I noticed a huge difference in taste. So I did some research and found out about Zero Water. I bought a jug and have been using it for a few days. The difference is astounding. The smell of chlorine and taste of murky water are gone. I wouldn't go as far as saying it tastes the same as the water from the mountains, but very close to it. According to the tester it is even more pure than the bottled water we buy at home, which is very good quality. Will continue using it, but so far it seems like a fantastic, cost-effective and sustainable solution. Good job Zero Water!!!

3 September 2020
Unprompted review
Rated 1 out of 5 stars

By far the worst customer service I've…

By far the worst customer service I've experienced in years. I purchased a 200 euro water fountain with 4 extra filters and these guys are unable to respond to emails. If your tap water is over 400 TDS these filters don't work, and this company will not help you find a solution. A shame after purchasing their highest value product. I used this filter in the US where it worked fine and never had a problem. Only since I bought it here have I had issues. I certainly do not recommend this business to anyone. Extremely disappointed.

20 May 2020
Unprompted review
Rated 5 out of 5 stars

unfortunately i have order 8 filters…

unfortunately i have order 8 filters but at the end received 4. this never happened with the Zero water uk. so probably i am ordering form UK again.
Other than that i am happy with the filters eventhough they not last more than 3 weeks and then have this disgusting smell and taste that warns it should be changed.

Edit: I am forced to change my initial review since the reaction from the company was lightning fast. They ackloledge their mistake and after a partial refund they sent the 4 filters that they forgot in the first place. Since this is extraordinary i have to thank them and change this review 5 stars. Any company acting like that deserves it!
thank you

14 January 2020
Unprompted review
ZeroWater-BE logo

Reply from ZeroWater-BE

Hi,

I am really sorry to hear that something went wrong with your order. Unfortunately I can't find any communication from you with regards to this problem so we haven't been able to help you resolve this issue. I have immediately made sure that a second 4-pack of filters will be send to you.

Also just so you know buying an 8-pack filters is cheaper per filter than buying two 4-packs. So I have also refunded the difference in price to your bankaccount.

Kindest regards,
Danaë
& the ZeroWater Team

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