Zero Waste Outlet Reviews 515

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, often noting how well they perform compared to conventional alternatives. Many appreciate the company's strong commitment to sustainability, highlighting the minimal, plastic-free, and eco-friendly packaging, as well as the natural ingredients used. The ordering process is frequently described as smooth, and the delivery service is commended for its speed and efficiency. However, some customers also noted minor issues, such as a desire for larger "no paper towels" or for cleaning products to have a more distinct scent beyond just water. A few people mentioned receiving an incorrect product by mistake, though these issues were quickly resolved.

What people talk about most

Product

Customers consistently note positive experiences with product quality and variety. Reviewers frequently... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Sustainability

Reviewers highlight positive aspects of sustainability. Customers consistently praise the company's... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers highlight that everything ordered... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast shipping... See more

Based on these reviews

Rated 5 out of 5 stars

Every product I've tried works as well or better than the stuff from the big box stores. I love the minimal packaging and no plastic. Shampoo bar - fantastic, toothpaste tabs - great, all-purpose, bat... See more

Rated 5 out of 5 stars

The products sold are well-designed with no waste as the end goal but functionality always central. It helps to reorient the way we use stuff daily which has high positive environmental impact. I l... See more

Rated 5 out of 5 stars

Shipping was fast, and I love the dish scrubbers! This is my first time using them after using regular sponges my whole life. I was worried they wouldn’t hold soap as well, but I think they’re actuall... See more

Rated 5 out of 5 stars

I have purchased Zero Waste Outlet products for over 2 years now and am 100% satisfied with all products. The new "detangler conditioner is perfect for my long hair. I REALLY like how this company use... See more


Company details

  1. Home Goods Store

Written by the company

We carry practical zero-waste products at affordable prices. All of our eco-friendly items are designed to make it easy to reduce plastic pollution without changing your lifestyle. We ship using only 100% biodegradable packaging and we are a family-owned company living in rural Idaho.


Contact info

4.9

Excellent

TrustScore 5 out of 5

515 reviews

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Rated 5 out of 5 stars

Would recommend to all my family and friends!

This company rocks! Great prices, great quality products, and you can tell the small business really values their brand. It is so nice to receive personal messages each time I open a package as well as thoughtful packaging (from a zero-waste perspective). I have been shopping here for years and will be coming back to this brand time and time again.

26 January 2026
Rated 5 out of 5 stars

Beautiful, fun stuff with end goal NO WASTE

The products sold are well-designed with no waste as the end goal but functionality always central. It helps to reorient the way we use stuff daily which has high positive environmental impact. I love the unpaste tabs that work in place of tubes (what are they made of?) of toothpaste. Communication is excellent, packaging is reusable or biodegradable or recyclable, and products are beautiful and fun, too.

22 January 2026
Rated 5 out of 5 stars

Great products!

Great products!
I appreciate the changeable scrub brush heads, as well as all your other biodegradable cleaning tools. I'm able to find a bunch of things I'm looking for in your store!

22 December 2025
Rated 5 out of 5 stars

Phenomenal customer care

Phenomenal customer care from the team at Zero Waste Outlet! I started Using their products last year and have not looked back. The items have held up extremely well over the past year, far outpacing generic store bought synthetic items. I loved using it so much I ordered some for my partner for Christmas. In the order notes, I put That it was a gift and asked if at all possible to send in an unmarked box, to keep the surprise factor. Not only did Zero Waste Oitlet tape over their labels on the box so it would remain unmarked, they even wrote a short handwritten note to my partner inside the box! Plus they fulfilled the order quickly and shipped it with plenty of time for Christmas! A wonderful touch to personalize it. Made me feel I was ordering from genuine humans, not just a faceless mega-corporation. Zero Waste Outlet is good people, good products, and great service. Would recommend them to anyone!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Zero Waste Outlet feels genuinely…

Zero Waste Outlet feels genuinely committed to sustainability. The products are practical, well-made eco-friendly living feel achievable. It's a shop that makes you want to be more mindful without feeling pressured.

15 December 2025
Unprompted review

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