zer4u Reviews 

Zer4U is THE ABSOLUTE WORST EVER!!!! They are very quick to take your money but COULD NOT COMPLETE THE SIMPLEST DELIVERY to a patient in hospital. Save your time and money and DO NOT EVER USE THEM!!!
JUST AWFUL. They don't even deserve one star.

Run…rude and horrible services …they talked to the customer like sh.. …Reading the comments on google or everywhere else it seems that the owner has mental issues

Bad experience I never going to buy in this company again

My parents ordered flowers to send me for my birthday; Zer4you took the money and did not deliver. Their excuse was that they do not delivery to my address - why did they take my parents money in the first place if they cannot provide the service? Zer4you did not make any effort to contact my parents nor refund their money! My elderly parents had to fight with their customer service who gave them the runaround, in order to be refunded for the service they never provided.

Didn’t delivered. Opened a CreditCard Dispute.
Very Bad!

Horrific service. They don't keep their schedules and even when you cancel, they don't give you your money back untill you call up and request a credit explicitly.

I ordered a bouquet for my mother’s birthday, actually for the day before even. It did not arrive, got no response from the WhatsApp number on their website and no response from the contact form I filled. On the day after the birthday my mother found out the bouquet was delivered to her neighbour, even though she was at home for the whole day! Would never trust this company again, money thrown down the drain.

Horrible customer service. I ordered a bouquet and had not received a confirmation that it had arrived. I called customer service and the person I spoke to was exceptionally rude and aggressive. When I asked him why he was speaking so angrily, he said: “you think this is angry? Wait until you hear what l sound like when I’m angry.” The entire interaction was horrible. Who speaks to a customer that way? Appalling not to mention unreliable service.

Really bad.... I ordered flowers & soap kit for my friend's birthday in Israel, not only she didn't get the soap kit, but the flowers looked so lame (not at all like in the photo on their website) AND I got charged twice for the order! It's been 3 weeks that I'm waiting for a refund, and Zer4u doesn't reply my emails or the messages I leave them in their website asking to refund me for the extra charge. Their customer service phone number is Israeli so I can't call them from the US.... Ridiculous. Do not waste your money.
Zer4u if you see this review, check order 990823 and finally answer me!

I live in the UK. I ordered chocolates for my daughter's birthday in Raanana. She then had to come suddenly to the UK as her father-in-law is very ill. I contacted zer4you via their web site to cancel or delay the order as it would be several weeks before they expected to return. No response. I then sent them a WhatsApp. No response. I called them from the UK and just gave up after waiting in a queue for 5 minutes. I then sent them an email and finally got a response saying they would check the options. I got no response so asked for an update. No response. I asked again and got back a one line email saying the package had been delivered. About as unhelpful as they could possibly be. I would not use them again and I would recommend to keep well away from them.

I ordered flowers from abroad, so the claims on the website plus English language were dominant factors for choosing.
The website works well up to the point of payment. After I could not access my account and monitor the order status. I sent message via the contact form to bring flower earlier than initially planned. That was 3 days before the order delivery. No response was received, only automatic reply upon receipt.
When I called, I was hanged up on once, because lady did not speak English. Second time I was put through, but was treated poorly and with no respect.

Do not know, if the claims about "freshness and high quality of products" will be fulfilled, but the impression is already spoiled.
Not going to use their services again.

Horrible customer service, horrible non-fresh flowers.
Ordered flowers for mom's birthday, she got withered flowers, wrapped brown paper without any decoration. After she called the store, she got rude customer service and they hang up on her.
NOT RECOMENDED AT ALL.

The flowers I ordered wilted after 3 days. and the price was premium. The Customer service told me, rudely, that they do not take care of products after 48 hours! that means their flowers have a 48 hour lifespan. 😕very disappointed .

Worst and most unreliable service out there. If you are looking to pay for a service that *literally* does not deliver, make an order in this place.
I bought a couple of items for delivery for my girlfriend’s birthday and they didn’t even deliver it! Unbelievable!

Initially I bought them and selected from the options on the website that I wanted them delivered at 10am. Then, on the special day, it was 11am and nothing, then at 2pm I had enough and went to the place to complain. The lady at the store was completely disrespectful. I told her “I bought some items on the website to deliver today and the didn’t” to which she replied “yet”... and the proceeded to give me a ridiculous excuse about how they had a lot of deliveries today and that they cannot commit to the hours the offer on the website for deliveries (what business even replies that?!). Then she called the delivery guy and told me that it will arrive in half an hour... I’m still here, writing this at 5pm on a Friday (beginning of weekend, so guess I won’t be getting them) with no reply from them when I call them. I guess my girlfriend won’t receive her present on her special day.