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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their cheerful, enthusiastic, and professional approach, making the photoshoots fun and relaxing. People frequently highlight the exceptional service, noting how photographers go above and beyond to capture genuine emotions and create a comfortable atmosphere, resulting in stunning and personalized photos. However, some customers also noted that the pricing for digital images and prints is very expensive, with some expressing that it significantly impacted their overall satisfaction despite enjoying the photoshoot itself. A few other people also felt that the sales tactics, such as pressure to decide on purchases immediately, detracted from the experience.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

User experience

Users describe positive interactions with the overall experience. Customers consistently highlight the fun,... See more

Price

Reviewers consistently express disappointment with the pricing. Many customers report that the cost of images... See more

Service

Customers had positive experiences with service. Many reviewers found the photographers engaging and... See more

Product

Customers consistently note positive experiences with product. Many reviewers loved watching their photos on... See more

Based on these reviews

Rated 4 out of 5 stars

The photographer was cheerful and enthusiastic trying different options and angles and listening to our suggestions too. It was very difficult with one of our dogs being highly anxious but got some go... See more

Rated 4 out of 5 stars

Absolutely had a blast thanks to Tarryn and Tung. The photographer was one of the best I have ever worked for and I'd refer him any day to anyone who used ZEN SHOTS!

Rated 4 out of 5 stars

Love the photos, loved the experience came away with some lovely photos but they are super super expensive! I won a free photoshoot and print and then I was thinking if I loved any of the other photo... See more

Rated 5 out of 5 stars

Niamh was our photographer for our couple photoshoot in Milton Keynes...we had an absolute blast. She made it fun and exciting, you can tell Niamh has a genuine passion for her art as it showed throu... See more


Company details

  1. Photography Studio

Written by the company

Zen Shots is a set of boutique portrait photography studios with locations in Milton Keynes, Northampton, and Oxfordshire. With over a decade of experience, our team specializes in beautiful, bespoke portraiture—capturing families, newborns, couples, maternity, individuals and pets. We don’t just take photos — we’ll capture memories and create artwork you’ll treasure. Whether you’re commemorating a newborn, celebrating family bonds, or capturing your beloved pet, we offer a professional, warm, and truly bespoke experience. We believe that photography is storytelling. Each session begins with a Discovery Call from your dedicated Fine Art Consultant, ensuring your unique vision is brought to life. Our in-house team of photographers, booking consultants, digital artists, wall-art designers, and handcrafting frame-makers work together to deliver an exceptional, personalised experience from start to finish.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

39 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Highly recommend!!!

Really fun, relaxed, casual vibe. Such a heart warming, once in a life time experience. The session enhanced and strengthened bonds and relationships! It created a real reflection and almost clarified and put the cherry on top of our secure family network! The whole experience was joyful, full of laughter, we really enjoyed our experience at zenshots- we felt comfortable since the moment a staff member opened their doors, all staff were friendly, outgoing, approachable, “friend like” and allowed us to feel freely to be who we are to capture “real emotions” zen shots really do what they say!

5 April 2026
Unprompted review
Rated 3 out of 5 stars

Lovely but too expensive

Was gifted a photo shoot after niece won it. I am comparing this experience with my other shoots I have had elsewhere.

Megan was a wonderful photographer, whole session was lovely and quite enjoyable.

Unlike other photo shoots, no drinks offered.

I have however, gone away not wanting to return to see images due to the prices of them £115 for 1 image and the price goes up quick into £1000s.

As a mother on maternity leave all I can think is I am going to have to leave the images of my beautiful children. This is because the prices are so much higher than the other shoots I went to, even with buying prints and artwork of good quality with others.

You can pay monthly, but 30% discount is steep.

4 April 2026
Unprompted review
Zen Shots logo

Reply from Zen Shots

Hi Gemma, thank you for taking the time to share your feedback. We’re really pleased to hear that you enjoyed your photoshoot and your experience with Megan- we’ll be sure to pass your kind words on to her.

We appreciate your comments regarding refreshments and will certainly look into this, as we do aim to offer drinks for those waiting, along with snacks during the fine art consultation. We understand your thoughts around pricing, especially having experienced other studios. All studios operate differently, and we do our best to be transparent about pricing throughout our marketing and conversations prior to the photoshoot. We’re sorry to hear we didn’t meet your expectations in this area.

Each experience includes a gifted piece of art, so there is always something tangible to take away. You’re still very welcome to attend your appointment to view your images and claim this, but we completely respect your decision if you choose not to.

Thank you again for your feedback, we truly value it and will use it to continue improving our service. Many thanks- Zen Shots Team

Rated 5 out of 5 stars

I had a great experience at my photoshoot

I had a great experience at my photoshoot. I was able to express myself and Tung captured my personality really well. I really loved watching my photos on a "big screen":) and Alex has been really good in providing me with the right product. The studio is in a great location and is very wellcoming and well set up.
Overall great experience and a happy customer with great pictures😊

12 March 2026
Unprompted review
Zen Shots logo

Reply from Zen Shots

Thank you so much your for your kind words, it really means the world to us. We'll be sure to pass this on to the Oxford team, and we hope you enjoy your beautiful photos😊 Zen Shots Team

Rated 5 out of 5 stars

Very good experiences

Very good experiences I won 3 baby photoshoots and we had our 2nd one yesterday. The photographers are always lovely and all the staff are very friendly. The only thing I'd say is that it is very expensive when it comes to buying the photos and it does make you not want to take up the offer of the free shoots but it is always a very pleasant experience.

1 March 2026
Unprompted review
Zen Shots logo

Reply from Zen Shots

Thank you so much for your lovely review and valuable feedback! We're so glad to hear that you've enjoyed each of your baby photoshoot milestone experiences and the overall package.

We completely understand your comments regarding the price point and will definitely take this on board. That said, we always strive to include a complimentary tangible art piece from each shoot, so you have something special to take away and enjoy from the experience.

Thank you again for your kind words and recommendation, it means the world! Zen Shots Team

Rated 2 out of 5 stars

It was a great shoot but pricey

It was a great shoot, fantastic photographer. However, when it came to the end the price for the digital sand art was so expensive we just couldn’t afford it. £120 for one digital photo or £900 for 10 digital photos.
We won the photoshoot but that seems to be how they get people in as everyone seems to win.

18 February 2026
Unprompted review
Zen Shots logo

Reply from Zen Shots

We’re really pleased to hear you enjoyed the shoot and had a great experience with the photographer!

We understand that our digital pricing isn’t for everyone, and there is never any obligation to purchase. Our competitions have a set number of genuine weekly winners, and each winner receives the full studio experience, including a complimentary tangible piece of artwork to take away so everyone can enjoy the experience with something to keep. Prizes vary by promotion.

Thank you for taking the time to share your experience- Zen Shots Team

Rated 5 out of 5 stars

Golden Wedding anniversary shoot

We had a great morning at Zen Shots. Katie was so natural. We were a family group of 10, grandparents, our grown up children, their husband/wife and the four cousins. To start with everyone was a little reserved, but Katie warmed everyone up. The couples were asking for more and more! Great experience, can't wait to have the cinema show.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Fun experience

Our photographer, Megan, was brilliant. She made the session fun so it didn't feel as though we were 'posing' for photos. It was fun family time which she captured brilliantly. She had imaginative ideas to get 4 people relaxed & enjoying themselves which is very evident in the photos she has taken.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

They tell you you’ve won a free shoot…

They tell you you’ve won a free shoot and then try to charge you an extortionate amount of money for photos. Even digital images are nearly £900 for 10! Absolutely ridiculous.
Stay clear and go with an independent photographer

12 December 2025
Unprompted review
Zen Shots logo

Reply from Zen Shots

Thank you for sharing your thoughts. We appreciate and respect your opinion. We’re really proud of what we do and the timeless, polished images we create. Our pricing reflects the expertise, care, and work that goes into every stage of the photography experience, and we aim to offer a service that our clients truly value.

Rated 5 out of 5 stars

Fantastic start to finish!

What a fantastic experience from start to finish. Tarryn was great at making sure we were informed of everything ahead of our shoot, and Tung was fantastic at making us feel at ease and have the most fun possible with the whole shoot! Highly recommend booking your shoot here :)

13 December 2025
Unprompted review
Rated 4 out of 5 stars

Absolute Fun

Absolutely had a blast thanks to Tarryn and Tung.
The photographer was one of the best I have ever worked for and I'd refer him any day to anyone who used ZEN SHOTS!

12 December 2025
Unprompted review
Rated 3 out of 5 stars

I had a good time

I had a good time with my wife,baby and mum at the Northampton centre,photograher was very good and very professional and everything went well until after the shoot where everyting was just too expensive... The prices are too high...

11 December 2025
Unprompted review
Zen Shots logo

Reply from Zen Shots

Thank you so much for sharing your experience. We’re delighted to hear that you, your wife, baby, and mum enjoyed the shoot and felt well looked after by our photographer. We completely understand that our pricing may feel high, and we truly appreciate your honesty. Every family always receives at least one tangible piece of artwork to take away, and we hope the experience itself was enjoyable and memorable for you all- Zen Shots Team

Rated 4 out of 5 stars

We had fun with our dog

We had a wonderful time with our dog and had lots of fun and when we got home she slept then had her dinner then back to sleep in the Northampton studio and I would even say the photographer was enjoying it too thankyou so much

11 December 2025
Unprompted review
Rated 4 out of 5 stars

Love the photos but expensive!

Love the photos, loved the experience came away with some lovely photos but they are super super expensive!
I won a free photoshoot and print and then I was thinking if I loved any of the other photos I'd buy some digitals expecting them to be a reasonable price it was over £100 for ONE and over £1000 for them all, I'd be expecting those prices for the the giant canvas and prints but not digitals, that being said we loved some of the photos and they did a great job so we got some digtals god it was expensive but we do love them.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

It was great experience with Zen as…

It was great experience with Zen as they were very comfortable and friendly.

My baby was smiling and enjoying the photoshoot. They have captured every small smile of by baby and so perfect. It was cheris to see such beautiful pictures of baby and family. Thanks Zen.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Tung

Oxford branch: Thank you, Tung, for making our very first photoshoot such a wonderful experience. Having two cats with us could have been tricky, but you made everything feel effortless!
I have found the team easy to communicate with, booking was easily done via phone and then some changes required were communicated via email, which was the perfect blend of options to get in touch.

2 November 2025
Unprompted review
Rated 2 out of 5 stars

Great at what they do, perfect choice for some but expensive and pressure sellers

This would be much higher but my experience was spoilt at the end when i said we would need to go away and think about a £1500 purchase (4 large prints for the wall plus about 25 digital copies) and was told that i needed to decide right now, that photos could be unavailable after our viewing session and I can't get over that practice at this price point.... However, if you can withstand (or even if you enjoy) the salesmanship.... They're very attentive and nice, lots of contact, the photographer engaged our kid really really well and got some good shots. Photographer positioned us to get interesting shots that felt right for us. They got us back in to look at the photos, coffee, snacks, nice slide show, go through some ideas on products to buy from the shots and how it could fit our home. Nice service overall, i would say sits in the middle; you're getting the Audi experience, not the porsche, not the ford :-). The set up is very basic but works, stripped back without a lot of the props and backdrops you get with some studios, couple of fill lights, the right camera for the job and a photographer that's engaging and has a good eye for a shot. While they were good at taking us through ideas on what to do with the shots, I think this best suits someone who knows exactly what they want and will drive things, bring props etc. And just need a bit of help on the details or how to achieve it.
.. the groupon deals and Facebook competition to get people in for a free shoot is standard practice now so just go in knowing that the model is to get you in cheap, then use emotion to drive you to buy big. We were offered £1200 to get high quality digital copies, then £1500 would get us those digital copies plus 4 big high quality prints for the wall... we've looked around and there are cheaper options... When I said we need to go away and think about it i was told a decision had to be made immediately and that our photos could be unavailable later. For me that really spoilt the experience, not to offer to keep the files for, say, a week to consider a £1500 purchase just baffles me. They apologised after I got angry and awkward but notably still didn't offer to ensure they kept the photos to give us time; perhaps my reaction made that too awkward because i said i don't respond to pressure selling and the answer would therefore be a no. Clearly the practice works for them and I don't understand why there aren't other reviews that highlight this but maybe I'm just a bit of a Karen! At least I can point it out so you don't get caught by surprise on this.

2 November 2025
Unprompted review
Zen Shots logo

Reply from Zen Shots

Hi there,

Firstly, you’re definitely not a Karen- we truly appreciate your honesty. We welcome all feedback and take it on board carefully.

We’re really glad to hear that you enjoyed the overall experience, from the photographer engaging your child, having fun in the shoot, the slideshow, and the guidance on ideas. Our goal is always to create memorable experiences for families and individuals, and we’re delighted that came through!

Our competitions are designed so that everyone always leaves with at least one tangible piece of artwork to treasure. Like any portrait studio, we also offer additional digital images and packages. We understand our price point may feel high, but it reflects the quality, skill, and care of our team throughout the experience.

Regarding props, we provide a varied range, including seasonal props and newborn-specific items, while always respecting each client’s preferences. Our focus is on being a connection-based studio, capturing genuine, candid family moments rather than purely posed shots. 😊

Concerning the consultant who mentioned the images wouldn’t be held after a day, this is not our usual practice, and we’re sorry that this affected your experience. We’ll be reviewing this internally to ensure it’s addressed.

Thank you again for your thoughtful feedback. We’re grateful for your perspective and wish you and your family all the best in the future! Zen Shots Team

Rated 5 out of 5 stars

Megan was very kind

Megan was very kind, we felt very welcomed and into the photoshoot and felt like we could be ourselves throughout the shoot. We have a follow up appointment in the next few weeks, however I expect to have a very positive experience.

26 October 2025
Unprompted review

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