I'm having trouble finding in my downloads so not a perfect score
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Review summary
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The word doc didn't quite transfer cleanly into a pdf. I suspect it was more my programs fault
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Convert was very fat but unappropiate. Texts combined and bestrides one to another.
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It converted a document I needed from Word to PDF. The site I was using to submit documents would only allow PDFs. I am however worried about how to cancel as I literally only needed this service the... See more
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Company details
About Zendocs
Written by the company
Documents shouldn't be the part of your day that slows everything down. Whether you're filling out a form, drafting a contract, or just trying to convert a PDF without installing software, the tools built for that work are often more complicated than the task itself.
Zendocs is a document platform for people who need to get paperwork done today — from individuals handling a one-off form to small teams managing contracts, agreements, and PDFs every week. You shouldn't need a lawyer or specialist software to finish a document, generate a contract, or share a file that looks right.
With Zendocs, you can:
- Fill PDF forms with a guided, field-by-field flow, complete with date pickers, signature capture, and photo upload.
- Generate legal agreements — NDAs, leases, employment contracts, service agreements — by answering a few structured questions in our Agreement Wizard, with e-signing built into the flow.
- Edit, convert, merge, split, compress, and OCR PDFs in your browser, on any device.
- Work solo or collaborate inside shared workspaces, with roles for owners, admins, and members, and the option to share documents externally with people who don't have an account.
What we believe:
- Paperwork should take minutes, not hours. If a step is confusing, that's our problem to fix.
- The same tool should work for one person or a whole team — no separate setup, no enterprise overhead.
- Mobile and desktop should both work — start on your phone, finish on your laptop.
- Feedback shapes the product. We read what users tell us and use it to decide what to build next.
Contact info
United States
- zendocs.com
3.9
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Zendocs is the best of all that I have…
Zendocs is the best of all that I have used. COngradulations
13 May 2026
Reply from Zendocs
Dear zhizoke, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Reply from Zendocs
Dear dianadeardon, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
I tried using Zendocs once and was…
I tried using Zendocs once and was charged $54.99. I had thought I was using a free trial. I contacted customer service to ensure that I was NOT subscribing monthly and they assured me this was a one time payment. Today I was charged another $54.99. I contacted customer service AGAIN and they told me this charge could not be reversed and my subscription has been cancelled. Is this some type of scam?
14 May 2026
Unprompted review
Reply from Zendocs
Dear Wendy Medwid, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number WENDYMEDWID514055 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Reply from Zendocs
Dear adambrown.dw, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Easy to use BUT DECEPTIVE WHEN YOU ASK FOR FREE
Easy to use. I asked for FREE. Just like Adobe, you load then say TRIAL PERIOD OR PAY NOW! You all lie.
14 May 2026
Reply from Zendocs
Dear Jeanne Little, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Reply from Zendocs
Dear steve, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Reply from Zendocs
Dear sherita smith, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Smooth ride great format
14 May 2026
Reply from Zendocs
Dear in-N-Out Mobile Detailing, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Reply from Zendocs
Dear andre, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
Quick gr8 work and cheap
14 May 2026
Reply from Zendocs
Dear Neil Buckler, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
The Zondoc are very dangerous
The Zondoc are very dangerous. Take your money without permission from your account, and are not responsive.
3 May 2026
Unprompted review
Reply from Zendocs
Dear Roksana Mirkazemi, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number ROKSANAMIRKAZEMI269703 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Confusing Refund Information and Unexpected Charge
I used Zendocs only one time to reduce the size of a PDF file. I believed I was paying only a small trial amount ($1.02), but later I noticed a much larger charge ($41.08) from my bank account.
I contacted their support team regarding this issue. First, I received an email clearly stating that my subscription had been cancelled and that a full refund had already been processed. Because of this confirmation, I contacted my bank multiple times and waited for the refund.
Later, Zendocs informed me that no refund had actually been issued and that I was not eligible for a refund. Receiving two completely different responses caused a lot of confusion and stress.
As a student from Sri Lanka, this amount was very important to me financially. I hope the company improves communication regarding subscriptions, billing, and refund confirmations so other customers do not experience the same situation.
12 May 2026
Unprompted review
Reply from Zendocs
Dear Nadun Lokubarana, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number NADUNLOKUBARANA457375 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
SCAM!!!
SCAM!!!! Signed up for a one time trial charged $1 even though initially was told it was free. Now 7 days later have been hit with a subscription fee. Requested a refund and David their customer service guy(pretty sure is AI) says he empathizes but cannot do a refund!. RIDICULOUS! STAY AWAY FROM THIS COMPANY AT ALL COSTS.
14 May 2026
Unprompted review
Reply from Zendocs
Dear customer, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number CUSTOMER869347 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Reply from Zendocs
Dear Marie R, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
I used their 7 day free trial but Zendocs haven't cancelled the trial, as I requested.
I used their 7 day free trial for which I made a, supposedly one off, AU $0.77 payment.
I cancelled my 7 day subscription before the 7 day trial expired and received an email informing me that my cancellation request had been received and that my trial subscription would be inactive after the last day of the 7 day free trial
It is now 3 days after my free trial subscription was supposed to be inactive and yet I am still able to login, and all my files are still accessible.
Quite clearly, Zendocs has not cancelled my trial subscription and made such free trial subscription inactive. Accordingly, I am expecting that they will place a charge on my bank account for a monthly subscription that I neither requested nor agreed to. If this haappens, I will immediately contact my bank reuwesting a credit card charge back for all payments to Zendocs.
From other reviews I have read on this and other forums, this is how Zendocs deceitfully operates.
Beware of this company and check you bank balances immediately and thereafter for any unauthorised charges by Zendocs and immediately contact Zendocs for a refund and cancellation of all subscriptions that you didn't agree to and, more importantly, also contact your bank and request that it initiates a credit card charge back against all unauthorised payments to Zendocs.
BEWARE OF THE DIRTY TACTICS EMPLOYED BY THIS COMPANY.
11 May 2026
Unprompted review
Reply from Zendocs
Dear Sergio Detoffi, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number SERGIODETOFFI555515 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
Very easy to use when completing the…
Very easy to use when completing the document I needed. Also allowed me to sign my doc with my actual signature making it official instead regular typed one. Also, it was very inexpensive.
12 May 2026
Reply from Zendocs
Dear Steven S, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
It was a no stress experience for me…
It was a no stress experience for me and this is always important!
13 May 2026
Reply from Zendocs
Dear Curtis King Jr, Thank you for your wonderful review of Zendocs! Your feedback means a lot to us. Best regards, Zendocs Team
It changed my layout and didn't let me…
It changed my layout and didn't let me view it before download.
13 May 2026
Reply from Zendocs
Dear haybesheartfdn, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Zendocs account through TrustPilot's data privacy settings, please email us at tp@zendocs.com with reference number HAYBESHEARTFDN671582. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
Zendocs Team
"modify pdf for free" and then ask you…
"modify pdf for free" and then ask you to pay after a whole 15 min compiling it or you can't
13 May 2026
Unprompted review
Reply from Zendocs
Dear Marco gualandris, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@zendocs.com with reference number MARCOGUALANDRIS503455 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
Zendocs Team
All the information is distorted.
13 May 2026
Reply from Zendocs
Dear Carlos , We sincerely apologize for your unsatisfactory experience. Since we can't identify your Zendocs account through TrustPilot's data privacy settings, please email us at tp@zendocs.com with reference number CARLOS134262. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
Zendocs Team
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