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Zeely Reviews 

2,715
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,396 reviews, reviewers overwhelmingly had a great experience with this company, finding it to be a significant time-saver for marketing efforts. Customers appreciate the platform's ease of use, simple interface, and the ability to quickly generate professional-looking ads and content without extensive marketing or design knowledge. Many highlight the quality of the output, with AI-generated videos and images often described as effective, clean, and even surprisingly realistic. However, some customers also noted a learning curve, requiring time to fully navigate the platform and understand its features. A few other people also felt that the AI-generated avatars in videos sometimes lacked natural human motion or had issues with pronunciation, making them appear less authentic. Additionally, some reviewers expressed disappointment with the AI taking creative liberties or not fully aligning with specific instructions, leading to a frustrating experience.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, praising the platform's ease of use... See more

Marketing

Customers had positive experiences with marketing, praising its ease of use and efficiency in creating... See more

Product

Clients share positive opinions on product, with many praising its ability to enhance ideas and produce... See more

Artificial intelligence

Reviewers highlight ambiguous aspects of artificial intelligence, with many customers appreciating how AI... See more

Quality

Reviewers mention positive feedback about quality, with many praising the top-quality video ads, images, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ive only been on for 1.5 hours. Its ok so far. the learning curve is a bit much. The reason for 4 stars is that i havent been given the time to fully get acquainted with the platform. need to monitor... See more

Rated 4 out of 5 stars

While they provide many options, my limited use thus far demostrates the avatars used in video generation don't always have nautral human motion. It is very obvious they are avatars to anyone watchin... See more

Company replied

Rated 4 out of 5 stars

I’m not overly impressed with Zeely Ads so far. The platform has some helpful features, and I’m happy I finally found the video generator, but the overall experience has not been the most user-friendl... See more

Company replied

Rated 4 out of 5 stars

This app is great for quick content creation. It does have some hiccups in their AI powered videos used with avatars, but nothing that can't be corrected! For marketing, it's a HUGE time saver as a bu... See more

Company replied


Company details

  1. Software Company

Written by the company

Zeely.ai is a powerful all-in-one AI-driven platform designed to help businesses boost their sales, attract more customers, and scale faster than ever before. In today’s fast-paced digital landscape, brands need more than just traditional marketing—they need innovative, data-backed solutions that deliver results quickly and efficiently. That’s exactly where Zeely.ai comes in. With Zeely.ai, you can harness the power of artificial intelligence to create engaging user-generated content (UGC) videos, eye-catching static ads, and high-converting campaigns that resonate with your target audience. Instead of spending countless hours brainstorming creative concepts or investing heavily in agencies, the platform provides ready-to-use, professional-quality marketing materials in just minutes. This allows business owners, marketers, and entrepreneurs to focus on what truly matters—growing their business and serving their customers. Beyond content creation, Zeely.ai leverages smart algorithms to optimize campaigns for maximum impact. Every ad is designed with conversion in mind, ensuring that your message not only reaches the right people but also inspires them to take action. Whether you’re a small startup or an established brand, the platform’s simplicity and efficiency make it accessible for everyone. By transforming complex marketing tasks into streamlined, automated processes, Zeely.ai empowers businesses to stay ahead of competitors and achieve measurable results with ease.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(2,715)

2,443 reviews in the last 12 months

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Rated 4 out of 5 stars

Learning curve takes more than a minute

Ive only been on for 1.5 hours. Its ok so far. the learning curve is a bit much. The reason for 4 stars is that i havent been given the time to fully get acquainted with the platform. need to monitor access time before requesting a Review. have to have several internet tabs open and have your website open to speed up the answers to questions on how to use. Th chat bot is bothersome. Every couple minutes, if it idle it keeps bothering you with "Do you need more Guidance. Slow down. New users need time to navigate the platform.

10 July 2026
Rated 5 out of 5 stars

A very simple process

I really loved how the program was able to take my idea and enhance it. The images are great, the copy was clean and concise. And most importantly the process was easy.

10 July 2026
Rated 1 out of 5 stars

Don't waste your time

within ten minutes I was shifted to 5 different reps. very poor service. I never got an answer to some questions regarding whether my ad was live or how long my ad would run. Very Poor.

10 July 2026
Unprompted review
Zeely logo

Reply from Zeely

Dear Carol Ross,

We're very sorry to hear about your experience and understand how frustrating it must have been to be transferred between multiple support representatives without receiving clear answers to your questions.

To provide the fastest possible assistance, conversations may sometimes be handled by different available support agents. While this helps reduce waiting times, we understand that it can be frustrating if you have to repeat yourself or if your questions remain unanswered. We sincerely apologize that this was your experience.

Please contact us directly at trust@zeely.app using the email associated with your account. We'll personally review your support history, check the status and duration of your ad campaign, and make sure all of your questions are answered thoroughly.

Thank you for bringing this to our attention. Your feedback helps us improve both our support process and the overall customer experience.

Warm regards,
Kate

Rated 4 out of 5 stars

Solid Narrative, But Needs a Cleaner Edit

Solid Narrative, But Needs a Cleaner Edit
Rating: 4 out of 5 Stars

What went well:

Strong Narrative: The core message and story in the video are excellent. The narrative is engaging, clear, and effectively keeps the viewer's attention throughout the presentation.

Areas for improvement:

Abrupt Ending: The video cuts off poorly at the very end, catching the spokesperson with their mouth still open. It feels a bit jarring and takes away from the otherwise professional feel of the video.

Feedback for the business:
I highly recommend doing a quick re-edit to trim the final few frames. A cleaner cut, a pause, or a proper fade-out right after the spokesperson finishes speaking would easily bump this up to a 5-star piece of content. Overall, great messaging, it just needs a minor technical tweak to stick the landing!

10 July 2026
Zeely logo

Reply from Zeely

Dear Мillard,

Thank you for such a thoughtful and detailed review. We're delighted to hear that you enjoyed the video's narrative and found the messaging engaging and effective. It's especially rewarding to know that the overall story kept your attention.

We also truly appreciate your constructive feedback regarding the ending of the video. You're absolutely right that small finishing details, such as a cleaner cut or smoother ending, can make a big difference in the final result. Comments like yours help us continue refining the quality of our AI-generated content.

Thank you for your recommendation and for helping us improve. We hope your next creations with Zeely will deliver an even better experience and earn that fifth star!

Best regards,
Kate

Rated 1 out of 5 stars

This is such a scam

This is such a scam. When you don’t really know what you’re doing and you decide to wait to create something, they wipe your credits, the ones you paid for clean off your profile every month. So if you had 10,000 unused credits. All gone. Poof like you never had them. What a joke! I’m never using this platform again.

10 July 2026
Unprompted review
Zeely logo

Reply from Zeely

Dear Gerald Espiritu,

We're sorry to hear that this experience left you feeling frustrated. We understand why losing unused credits would be disappointing, and we'd like to clarify how our subscription credits work.

With an active subscription, credits are renewed at the beginning of each monthly billing cycle. A new monthly allocation is added to your account, while any unused subscription credits from the previous cycle expire and do not roll over to the next month. This is how the subscription credit system is designed to operate.

We understand that this may not have been as clear as it should have been, and we appreciate you bringing it to our attention. If you have any questions about your account or would like us to review your subscription and credit history, please contact us at trust@zeely.app using the email associated with your account. We'll be happy to look into it and assist you.

Thank you for taking the time to share your feedback.

Best regards,
Kate

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