Zap Sweets Reviews 

493
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast delivery service, noting that orders arrive promptly and the selection of sweets is remarkably fresh and of high quality. Many people also appreciate the very competitive pricing, secure packaging that protects the goods, and the smooth website navigation that makes placing an order extremely simple. Some reviewers were not happy with delivery coordination, mentioning initial misunderstandings about missing parcels or delivery attempts requiring someone at the property. A few consumers also noted minor product complaints, such as receiving identical toy items repeatedly in their orders.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the exceptionally fast... See more

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the delicious and fresh... See more

Price

People report positive experiences with price, highlighting excellent and competitive value across products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a single consumer and Zap or one of my favorite at a reasonable price. Also their website is user friendly and prompt delivery. I misunderstood my parcel delivery was missing but they quickly i... See more

Company replied

Rated 5 out of 5 stars

I always buy my sweets from this company they have never let me down even if they have ran out of stock they always notify me when the stock is back in for me to buy

Company replied

Rated 5 out of 5 stars

Ordered from Zap sweets so many times ( I have a sweet tooth 🤣) and they always have what I want and the delivery is always very fast . I don’t even bother looking anywhere else for my sweet fix now... See more

Company replied

Rated 5 out of 5 stars

Excellent sweets at a great price! Speedy delivery too. Would highly recommend and will certainly use them again in the future.

Company replied


Company details

  1. Candy Store

Information provided by various external sources

Zap Sweets is an online confectionery wholesaler with a HUGE selection of retro sweets, chocolates, fudge, gift ideas and much, much more. Exceptional quality is at the heart of everything we strive for and do, because we believe it’s what our customers deserve. We pride ourselves on offering and unrivalled range of confectionery products whilst providing amazing customer service alongside fast delivery and competitive pricing. This is why your honest feedback is so important to us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

493 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(493)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Zap Sweets

Love Zap Sweets! Reliable, speedy delivery and great prices!

28 April 2025
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review!

Rated 5 out of 5 stars

Love Zap sweets

Love Zap sweets . Not over priced and sell my favourite ever banana and liquorice vegan monkeys , over the moon I am 😄
The postage is super fast too , don’t wait more than 36 hours usually .
Bravo 👏

27 February 2025
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review! The banana and liquorice monkeys are a favourite here in the office too!

Rated 5 out of 5 stars

Excellent price

Excellent price, prompt delivery, thank you

27 February 2025
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review!

Rated 5 out of 5 stars

Deliciously sweet service

Brilliant choice of product and excellent service. Will definitely be using again.

25 February 2025
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review!

Rated 5 out of 5 stars

Brilliant

Super fast delivery…… sweets I ordered so much cheaper than other sites will definitely buy again .

9 January 2025
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review!

Rated 5 out of 5 stars

Amazing sweetshop

Amazing sweet shop..good choice and price. Quick delivery of my aniseed balls 3 kg as I am addicted lol

7 January 2025
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Items actually in stock. Package was in good condition as were sweets. Would recommend.

22 November 2024
Unprompted review
Zap Sweets logo

Reply from Zap Sweets

Thank you for your kind review!

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