Ive purchased 3 months worth to see how things go. Unfortunately the box my package arrived in was already covered in white powder (creatine). I emailed the company with pictures and to be fair, they... See more
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Review summary
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No problem with receiving the product, very quick response from customer services when I asked a question. Easy to cancel your order or delay it if needed. Unfortunately the product itself didn't do... See more
Customer service team are very professional and if tiu have any issues they are more than happy to assist I unfortunately didnt feel any positives from the product but for the price it was worth the... See more
Good customer support with regular emails and custom carts created if problems with adding items under offer etc. I've only just placed the order so can not comment on the delivery or product yet.
Company replied
Company details
Written by the company
Het alles in 1 supplement voor mannen! Voor de ondersteuning van: 1. Testosteron en mannelijke prestaties 2. Energie & drive 3. Focus en concentratie Zapply is een innovatief voedingssupplementen merk. Wij focussen op het leveren van kwaliteit: ieder product is professioneel getest en gecertificeerd door Eurofins en de Dopingautoriteit. Onze producten zijn samengesteld uit natuurlijke vitamines & mineralen. Onze missie is om jou te ondersteunen in de groei tot de beste versie van jezelf. Met een natuurlijke boost kan jij je dromen najagen en je volledige potentie bereiken: binnen en buiten de gym. Probeer Zapply en start vandaag nog de high performance life!
Contact info
Mr.Treublaan 7, 1097 DP, Amsterdam, Netherlands
- klantenservice@zapply.nl
- zapply.nl
Het alles in 1 supplement voor mannen!
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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Customer service I have received today…
Customer service I have received today has been excellent
22 June 2026
Unprompted review
Reply from Zapply
Hi, thank you for your kind words. We’re really happy to hear that you had such a positive experience with our customer service team. We truly appreciate your feedback and will continue doing our best to provide the support our customers deserve.
I sent an email to cancel my good it…
I sent an email to cancel my good it was so easy well done
20 June 2026
Unprompted review
Reply from Zapply
Hi, thank you for your feedback. We’re glad to hear that your cancellation request was handled quickly and easily. We always aim to make the process as smooth as possible for our customers, and we appreciate you taking the time to share your experience.
Didn’t work for me with 3 months…
Didn’t work for me with 3 months supply, never helped with anything they claim in their many adverts. Delivery was swift though and no problems other than it not working.
1 April 2026
Unprompted review
Reply from Zapply
Thank you for sharing your honest feedback.
We’re sorry to hear that after giving Zapply a full 3-month try, you didn’t experience the results you were hoping for. We completely understand that this can be disappointing.
We appreciate you mentioning that the delivery experience went smoothly, and we also appreciate you giving the product a fair chance. Everyone’s experience can be different, which is why we offer our 90-day money-back guarantee if Zapply isn’t the right fit.
Please reach out to our customer support team with your order details and we’ll be happy to look into this for you.
Great customer service
Great customer service, can't wait to try product.
22 June 2026
Unprompted review
ZAPPLY IS SECOND TO NONE.
Having tried T1, their creatine and sleep charge+ i can definitely recommend it to anyone.
Their customer service is second to none which is a definite bonus.
The T1 product in particular is superb and you can definitely believe the hype.
22 June 2026
Unprompted review
Reply from Zapply
Thank you for sharing your experience. We’re really happy to hear that you’ve been enjoying T1, Creatine and Sleep Charge+ and that you’ve noticed the difference. It’s also great to hear that our customer service has made a positive impression. We truly appreciate your recommendation and support.
Thank you for getting back to me so…
Thank you for getting back to me so quickly
20 June 2026
Unprompted review
I was diagnosed with Leukaemia after I…
I was diagnosed with Leukaemia after I had finished my treatment I started taking these. I asked my oncologist to check them out to see if they would interfere with my ongoing maintenance treatment he got his chemist check it and it completely fine for me to use.
I have felt good since I have these after 4 heavy chemo sessions.
1 May 2026
Unprompted review
Quick response
I had a problem with my order I emailed and was replied to within the hour and it was sorted immediately.
20 June 2026
Unprompted review
Absolutely disgraceful customer…
Absolutely disgraceful customer service!
I received an email stating that as a promo I would get 6 bags for the price of 3! ( No minimum spend- no public promo) just a credit in my name.
Ordered and to my surprise only 3 bags of T1 in package?
I emailed and was advised that I need to pay and additional payment for postage which they could invoice me?
I have advised them to cancel my subscription and to refund my original purchase in full. If they want there goods back they can send me a pre paid envelope as I think I should not be out of pocket due to them miss selling their products!
I will update this review once the issues have been resolved!
Issues resolved, please note this review is only based on customer service not the product itself as I will not be trying it!
20 June 2026
Unprompted review
Reply from Zapply
Thank you for updating your review and for allowing us the opportunity to look into this with you.
We’re really sorry again for the confusion around the promotion and the expectation of receiving 6 bags instead of 3. We completely understand why this was frustrating, and we should have communicated this more clearly.
We appreciate your patience while we worked through this, and we’re glad we were able to resolve the situation for you by issuing the refund.
Your feedback has been taken seriously and shared internally so we can improve how we communicate promotions and offers going forward.
Thank you again for taking the time to share your experience with us.
Reorder scam
Ordered 3 lots of this, made sure I didn’t click on subscription and yet they have sent out another 3 months worth and taken out of bank.
Ask my friend and he said he had exactly the same thing.
Bit of a scam sadly as you have to pay to return to get refund.
Have emailed no reply as yet 🤷🏼♂️
20 June 2026
Unprompted review
Reply from Zapply
Thank you for sharing your feedback.
We’re sorry to hear that you’ve had this experience and we completely understand why this would be frustrating, especially if you weren’t expecting another order or charge.
We’d really like to look into this properly for you and understand what happened. We’ve tried to identify your order based on the information available, but we haven’t been able to match it yet.
Could you please contact our team at support@tryzapply.com with the email address used for your order or your order details? We’ll check your account, look into the subscription/order situation, and make sure this is resolved for you.
We’re sorry again for the frustration and we appreciate you bringing this to our attention.
I had a problem on website that placed…
I had a problem on website that placed a duplicate order and charged my bank card .
Immediately I contacted Zapply
Zahne confirmed problem and reversed transaction
Efficient and professional …….. let’s see how order is processed and delivered now .
19 June 2026
Unprompted review
Had a problem with my order and…don't waste your money
Had a problem with my order and delivery no one got back to me only after the 5th time of trying used for 5 wks now no change don't waste your money backed by stars to get you to buy
19 June 2026
Unprompted review
Reply from Zapply
Thank you for sharing your feedback.
We’re really sorry to hear about your experience, especially that you had difficulty getting a response from our team. That’s not the level of customer service we want to provide, and we completely understand how frustrating it must have been to feel like you weren’t being heard.
We’d really like to look into this properly for you and make sure we help resolve this. We’ve tried to locate your previous contact, but we couldn’t find a matching conversation at the moment.
Please reach out to us at support@tryzapply.com with your order details or the email address used for your purchase, and we’ll look into this for you.
Also, as promised, we do have a 90-day money-back guarantee, so if you’re not satisfied with your experience we’ll make sure we look into the best solution for you.
We’re sorry again for the inconvenience and appreciate you bringing this to our attention.
I ordered and then realised I couldn't…
I ordered and then realised I couldn't take it due to Ashwagandha interaction with my anti depressants. The communication was good and money received in timely manner.
19 June 2026
Unprompted review
Reply from Zapply
Thank you for sharing your feedback.
We’re sorry to hear about this experience. We completely understand your decision to not use the product after checking the ingredients and realizing it may not be suitable alongside your medication - your health always comes first.
We’re also sorry that you’re still waiting for your refund after returning the unopened item. That’s not the experience we want you to have, especially after you already paid for the return postage.
We’d like to look into this for you and make sure your refund is handled as quickly as possible. We couldn’t identify your order based on the information available here, so please contact our team at support@tryzapply.com with your order details or the email address used for your purchase.
We’ll make sure this is looked into and resolved for you.
Customer service with this company is…
Customer service with this company is first class. I had a problem with my order which was handled straight away without any fuss. Cant fault them
19 June 2026
Unprompted review
Bahle from Zapply’s online customer…
Bahle from Zapply’s online customer service was excellent, friendly, professional, and very helpful. They quickly understood my query and resolved it efficiently. Great communication and a genuinely positive experience overall.
17 June 2026
Unprompted review
Happy so far with zapply T1
Happy so far with zapply T1 , but expect to see major improvement in energy and quality of sleep with consistency after 2 months
17 June 2026
Unprompted review
Have tried taking twice now
Have tried taking twice now. First time I felt really unwell within a week or so (flu symptoms) I didn't think it would be related, but stopped for a couple weeks anyway to recover. Tried again recently and exactly the same thing started happening, so I've played it safe and thrown the rest out.
15 June 2026
Unprompted review
Reply from Zapply
Thank you for sharing your experience with us.
We’re really sorry to hear that you felt unwell after trying Zapply, especially after giving it another try and experiencing the same thing again. We completely understand why you decided to stop using it - your health always comes first.
As a precaution, we would always recommend stopping use if you experience any unwanted effects or if something doesn’t feel right for your body.
We’ve tried to locate your order with the details available to us, but we couldn’t find a matching order at the moment. We’d really like to look into this properly for you and help make this right.
Please send us an email at support@tryzapply.com with your order details or the email address used for your purchase, and we’ll look into this for you and arrange your refund under our 90-day money-back guarantee if applicable.
We’re sorry again that you had this experience, and we appreciate you bringing it to our attention.
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