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Company details

  1. Call Center
  2. Internet Marketing Service
  3. Marketing Agency
  4. Web designer

Written by the company

ZAFRA is an experienced call centre outsourcing & digital marketing company with offices in the UK and South Africa. Specialising in providing businesses with outbound and inbound call handling, marketing data, web design & development, VOIP and business broadband services. We excel at delivering a highly compliant, analytical, data-centric service to our internationally based clients. Zafra approach every client as a brand new project, developing and managing from scratch, with informed strategies built on years of experience.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

DO NOT TRUST

DO NOT TRUST. I engaged Zafra to perform a cold call campaign, pre sales they were very responsive. After I signed up for the campaign I recieved some communication about the campaign starting up and initial calls were happening. But after a few days I did not hear anymore from Zafra. I have contacted numerous times bringing this to their attention but no further forward.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional

I applied for a job role with this company and received a request for a formal chat which I was pleased with.

I was provided with a mobile number so I called the junber but there was no answer. I sent a message via Indeed and asked if someone may call me back on 25/01/2024. I received no response to my message.

I called rhe mobile number later in the day and spoke with Harry who said he would book a phone call with Rebekah today 26/01/2024 at 13:00.

Surprise, surprise, the call didn't happen. I waited until a little after 14:00 and called the mobile number. Someone answered but didn't give their name until after I asked, he said his name is Harry. I explained I didn't receive a phone call at 13:00 and he replied that Rebekah was probably busy.

Nice wasting my time. Thanks for showing me what your company is like. Unprofessional and unreliable to respond to a job applicant.

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Great Support

Harry Cawley of zafra.co.uk has worked with our company for many years, as our external digital and online marketing specialist. He has a wealth of knowledge and is always friendly, polite, and supportive. Working with us on numerous online marketing projects, putting forward cost effective and innovate ideas to develop and promote our company accessibility to all existing and potential customers.

AM: Business and Quality Systems Manager

20 September 2023
Unprompted review

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