YUJ YOGA PARIS Reviews 1,762

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Booked a reformer class on the website, contacted them by email to ask them if the booking was okay and received no response. Had received an earlier email confirming I should book for that date. Arri... See more

Company replied

Rated 5 out of 5 stars

1ere expérience pour moi yoga et infratherapie...j'ai adoré tout le concept , le cours le studio avec les vêtements et tapis ...même les vestiaires où tout est mis à disposition pour nous faciliter... See more

Rated 5 out of 5 stars

Outstanding quality of product, nice packaging & perfect quickest delivery! Made me want shop other products, as there is a trust 💜🌸

Rated 5 out of 5 stars

Friendly reception, and the instructor knows her stuff. She's well trained, gives lots of alternative poses, and provides gentle adjustments!

Company details

  1. Activewear Store

Written by the company

YUJ, 1ère marque de yoga Française éco-responsable créée en 2014. Découvrez nos collections de vêtements et de tapis de yoga fabriqués en pleine conscience et certifiés éco-responsables, livraison rapide et gratuite en France et en Europe.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad customer experience

Booked a reformer class on the website, contacted them by email to ask them if the booking was okay and received no response. Had received an earlier email confirming I should book for that date. Arrived at the studio and instructor said there wasn't any reformer that day. Instructor advised I would receive a refund, emailed customer service who refused and are now ignoring my emails

7 February 2026
Unprompted review
YUJ YOGA PARIS logo

Reply from YUJ YOGA PARIS

Bonjour Victoria,

Nous sommes désolés pour ce malentendu. Après vérification, il semble que la réservation concernait un cours de yoga et non un cours de reformer Pilates. Il est donc possible que la confusion vienne de ce choix de cours.

Nous n’avons trouvé aucun email envoyé à notre service client. Peut-être avez-vous contacté directement un studio. Pour toute demande concernant un remboursement ou une assistance sur vos réservations, merci de nous écrire à contact@yujparis.com
afin que nous puissions vous aider rapidement.

Merci de votre compréhension,
L’équipe YUJ

Rated 1 out of 5 stars

Unreliable and unprofessional "yoga…

Unreliable and unprofessional "yoga studio." It seems to be a money-making scam. Today I arrived at the Paris 13th arrondissement studio for a class I signed up and paid for 5 days ago. The studio was closed. When I phoned, I was told that the class been canceled and if I had wanted to be informed that my class had been canceled I "should have signed up for notifications."
When you sign up for a Yin Yoga class it is because you need to relax and feel better. This was a terrible experience.

6 September 2025
Unprompted review
YUJ YOGA PARIS logo

Reply from YUJ YOGA PARIS

Dear Eliza,

We are very sorry to hear about your experience and sincerely apologize for the inconvenience. It is never our intention to disappoint our students.

Please note that all students are notified by email when a class is canceled, but notifications are only sent if the option is enabled during registration. Whenever we have a phone number, we also follow up with a call or voicemail to ensure the information reaches you. We understand how important it is to feel relaxed and confident before your class, and we are constantly working to make this process as smooth as possible.

Thanks,
Nicolas.

Rated 5 out of 5 stars

The place to be in Paris

1ere expérience pour moi yoga et infratherapie...j'ai adoré tout le concept , le cours le studio avec les vêtements et tapis ...même les vestiaires où tout est mis à disposition pour nous faciliter les choses.
Hâte de revenir faire un cours à Paris chez vous. Merci pour votre accueil et bienveillance 🌈✨️🤗

30 April 2025
Rated 1 out of 5 stars

Absolutely awful experience with an…

Absolutely awful experience with an ‘ethical’ ‘yogic’ brand who are absolutely neither of the above. Not only disappointed with the service, business policy and product, and blatant dishonesty, but disappointing that capitalism parades as ‘yoga’ . Run! Do not even hesitate! Do your sun salutations naked if you have to! Haha! Just don’t recommend this company in any any way!

17 August 2023
Unprompted review
Rated 1 out of 5 stars

Déçu

Hi, I placed my order on Saturday September 2nd and there was a 30% promotion (summer outlet) on Tuesday September 5th. I think it would be nice for your loyal clients to have the same discount or a notice. It was just a couple of days difference. Thanks

2 September 2023
Rated 1 out of 5 stars

The size that I wear normally came up…

The size that I wear normally came up too small. I sent it back for a return easily within the 14 days given. However I received an email telling me that because the leggings and been put on sale I would not be given a refund. Maybe this was in the small print of the returns policy but in no way was it evident that that could be a possibility. Incredibly disappointed with the experience and will not reorder.

14 July 2023
Rated 5 out of 5 stars

I really loved the yoga classes that I…

I really loved the yoga classes that I took at YUJ. I was on vacation, traveling from the US, and so pleased to find this studio. The infrared lights felt amazing. The room lighting and candles were so calming. The teachers were great. I wish there was a studio like this near my home.

20 September 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look