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Septic Tank Solutions Reviews 14

TrustScore 4.5 out of 5

4.4

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Company details

  1. Septic System Service
  2. Sewage Treatment Plant

About Septic Tank Solutions

Written by the company

Septic Tank Solutions Ltd (STS) is a UK-based environmental technology company specialising in the replacement of outdated septic tanks with modern, efficient Package Treatment Plants (PTPs). We help homeowners, developers, and local authorities achieve compliance with the UK’s nutrient neutrality regulations by providing a complete end-to-end solution — from survey and installation to long-term maintenance and monitoring.

Each upgraded system installed by STS contributes to measurable reductions in phosphorus and nitrogen entering local watercourses. These improvements are verified and registered as nutrient credits, which can then be purchased by housing developers to unlock sustainable development in nutrient-sensitive catchments across England.

Our process combines trusted engineering with digital transparency. Every installation is tracked through our secure online platform, ensuring 90-year maintenance obligations are met, all documentation is safely stored, and each credit remains traceable and compliant for its full lifecycle.

Headquartered in East Anglia, STS is proud to partner with homeowners, councils, and developers to protect our rivers and enable responsible growth. We believe environmental progress should be simple, measurable, and lasting — for people, property, and planet.

Visit us at www.yoursts.co.uk


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

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Rated 5 out of 5 stars

Installation of new septic tank…

Installation of new septic tank alongside old one. The installation was completed in a minimum space and we were worried about damage to the garden. The guys that did the work were excellent in managing the job and our expectations with as little disruption as possible. All the STS staff have been excellent. Well done all. Mark Edwards runs a trustworthy good ship.

31 March 2026
Unprompted review
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Reply from Septic Tank Solutions

Thank you so much for your kind words and for taking the time to leave this review.

It’s great to hear that the team managed the work with minimal disruption and kept you informed throughout the process—that’s exactly what we aim for. I’ll be sure to pass your feedback on to everyone involved, including Mark.

Thanks again for your trust and support—it means a lot to all of us at STS.

Rated 4 out of 5 stars

Replacing the septic tank- is it really a free service?

Our reaction to the initial information about the septic tank replacement scheme was “What’s the catch.” As it seemed the right thing to do for the environment we looked into it. I’m glad to say there was no catch, the new system is up and running with no cost to us, our only commitment to have it emptied annually .The contractors tried hard to cause as little damage as possible, not easy with all the rain we’ve had, and the site is already looking better.

16 February 2026
Unprompted review
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Reply from Septic Tank Solutions

Thank you for your review! We completely understand the “what’s the catch” reaction, so we’re really pleased you’re happy with the outcome.

Great to hear the team minimised disruption despite the weather and that everything is up and running smoothly. We appreciate your feedback!

Rated 5 out of 5 stars

Highly recommended

Highly recommended, excellent communication and quality of work. Such a great team to deal with.
Thank you

19 January 2026
Unprompted review
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Reply from Septic Tank Solutions

Thank you for your kind words! We’re really pleased you were happy with the communication, quality of work, and the team.

Rated 5 out of 5 stars

I would highly recommend STS!

I would highly recommend STS. If it seems to good to be true it usually is, but not in the case of STS upgrading your tank! A courteous and professional team who worked quickly and efficiently to upgrade three tanks for me. Good pre planning overcame all possible issues. No hidden costs or tied into contracts, quality units that STS continue to monitor and service. It's a no brainer!

7 January 2026
Unprompted review
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Reply from Septic Tank Solutions

Thank you for your great review! We know it can seem too good to be true, so we’re really pleased we could deliver exactly as promised.

It’s great to hear the team’s planning and efficiency made the process smooth, and that you’re happy with the service.

Rated 5 out of 5 stars

Fantastic initiative and brilliant outcome

Couldn't be more grateful to STS for what they've done. Our old septic tank was completely broken and a leaflet through the door suggested we could get a new one for free. Any sensible person is sceptical at this point, as we were, but the TL;DR is that house building companies buy 'green' credits, so someone still pays, just not you!

Mark and team did an amazing job. We live in a fairly inaccessible spot but they found a way to install, while being considerate of the established garden. They also had to take the outlet pipe around 100 yards to our exit point, which they managed with ease. All done in 3 days and we couldn't be more delighted. Thanks to all involved, highly recommend.

19 December 2025
Unprompted review
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Reply from Septic Tank Solutions

Thank you so much for your kind review! We completely understand the initial scepticism, so it’s great to hear how happy you are with the outcome.

We’re glad the team could overcome the access challenges and complete everything smoothly while taking care of your garden. We’ll pass your thanks on to Mark and the team.

Rated 5 out of 5 stars

Septic Tank Replacement

I am naturally a sceptical person with regard to these sorts of deals. However the replacement of our septic tank has proven everything it promised it would be. The company is easy to deal with and the guys who came to site were freindly and very focused on a quality job

29 January 2026
Unprompted review
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Reply from Septic Tank Solutions

Thank you for your review! We understand your initial scepticism, so we’re really pleased we could deliver on our promises.

It’s great to hear you found the team friendly and focused on quality. We appreciate your feedback!

Rated 5 out of 5 stars

First Class Experience

I was highly sceptical , a treatment plant installed at no cost? must be too good to be true.
I was wrong, not only installed at no cost to me but the company were very professional and extremely easy to deal with.
Would highly recommend.

12 February 2026
Unprompted review
Septic Tank Solutions logo

Reply from Septic Tank Solutions

Thank you for your review! We understand your initial scepticism, so we’re really pleased we could exceed your expectations.

It’s great to hear you found the process straightforward and professional. We really appreciate your recommendation!

Rated 5 out of 5 stars

An excellent company to deal with

An excellent company to deal with - efficient survey, clear communications, and installation carried out by a team who really knew what they were doing and were motivated to do a good job. Very happy with the result - customer service and communication were particularly good.

10 February 2026
Unprompted review
Septic Tank Solutions logo

Reply from Septic Tank Solutions

Thank you for your great feedback! We’re really pleased you were happy with the service, communication, and installation.

We’ll pass your kind words on to the team—they’ll appreciate it!

Rated 5 out of 5 stars

Everything worked out great

Everything worked out great, survey, installation and communication.
And it was FREE, no charge. It couldn't get any better than that!
Mark

5 November 2025
Unprompted review
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Reply from Septic Tank Solutions

Thank you for taking the time to share your positive experience with us. Who doesn't love a freebie! Becky

Rated 5 out of 5 stars

They say if it's too good to be true

They say if it's too good to be true, it's not true. Well not with septic tank solutions, they fitted me an advanced water treatment plant and brand new drainfield for free and yes I really do mean free. Mark's team were great guys and did a fantastic job from start to finish and it was a pleasure having them here. I would say if you meet the criteria do not hesitate to use Mark and his team cos you won't be disappointed, I can't recommend them highly enough

7 November 2025
Unprompted review
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Reply from Septic Tank Solutions

Eddie, Thank you for your wonderful review! We’re delighted to know that you had a great experience. Our team works hard to ensure every aspect meets your expectations, and it’s great to hear that we succeeded. Becky

Rated 5 out of 5 stars

The project was seamless

The whole project was seamless and very efficiently organised and carried out. Everyone I dealt with was very friendly and helpful. The workmen kept me fully informed of what they were doing as the installation progressed and left everything neat and tidy when they had finished. I have no hesitation in recommending this company. They were a real pleasure to deal with.

22 October 2025
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Reply from Septic Tank Solutions

Hi Kevin, thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Becky.

Rated 5 out of 5 stars

New Septic Tank scheme for FREE

Mark and his crew did a fantastic job installing our new septic tank system. The men were clean, tidy and polite and were considerate, keeping us informed at every stage. They ensured minimal disruption in our garden whilst working. When the job was complete they left it all neat and tidy. It's not very often you get something for nothing, but this scheme means you do, providing you fit the criteria, which we did! We now have an up to date septic tank system which is environmentally efficient. Thank you very much to Mark and the team at Septic Tank Solutions

31 October 2025
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Reply from Septic Tank Solutions

Thanks Ian, glad to be of service!

Rated 5 out of 5 stars

STS are a superb company a free sewage plant, wow.

STS are a superb company. I got a free sewage treatment plant, yes free. It was installed with diligence and precision. Inspite of moving 40 tonnes of soil the site was as though they hadn't been. Thoroughly recommend.

31 October 2025
Septic Tank Solutions logo

Reply from Septic Tank Solutions

Thanks Paul, it was a pleasure to meet you and glad you like the upgraded tank

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