Your Pet Nutrition Reviews 

2,767
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the products, like Canine Prime and Feline 40, for significantly improving their pets' health, leading to shinier coats, better mobility, and enhanced vitality. Many noted positive changes in their dogs' digestion and overall well-being. The delivery service is consistently praised for its punctuality, and recent packaging improvements are well-received. However, some customers found the products expensive for the quantity. A few also reported that products did not suit their pets or caused adverse reactions. Additionally, some experienced issues with subscription management, including unwanted repeat orders or difficulties with cancellations.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many customers reporting that their dogs love it... See more

Quality

People report positive experiences with product quality, noting significant improvements in their pets'... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and punctuality. Many... See more

Price

Customers consistently note ambiguous experiences with price, with many finding products expensive,... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the website ordering straightforward... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The products are fantastic and the deliveries are always on time. I buy the "Canine Prime" product and find it absolutely fabulous and all my dogs love it, even my picky eater. However having 5 dogs t... See more

Company replied

Rated 4 out of 5 stars

Recent change from over excessive packaging is an improvement. Difficult to comment on the product effectiveness but our 12 year old lab is still going strong. Bit OTT on the email marketing, like mo... See more

Company replied

Rated 5 out of 5 stars

I have been using canine prime for nearly 3 years I noticed a massive difference in my dogs health, shiny coat, and they are more active and one of my dogs had a problem with autheritis in his back l... See more

Company replied

Rated 5 out of 5 stars

The new packaging is very welcome and ensures that the product arrives safely. However, we are taking a two-month break in our subscription (August & September) as we have sufficient product to last u... See more

Company replied


Company details

  1. Pet Supply Store

Written by the company

We're focused on developing scientifically backed products designed to improve the health and lives of pets. That's why we work to provide the most advanced naturally powered nutrition products on the market.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,767)

208 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My 2 cats are fiv+ve

My 2 cats are fiv+ve. I gave this to my 4 previous rescued cats that lived long healthy lives. These two cats are benefitting from the 40 selected ingredients in Feline 40 and I firmly believe it is genuinely helping. No symptoms from the fiv. My vet commented that you really wouldn't know they were +ve. They are older cats and were feral for a long time. Fighting happened a lot. That's how they became +ve. I always recommend Feline 40 to everyone. Even when an order was mispriced by mistake. Contact was easy and sorted out immediately. I trust this company 100%.

9 December 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for sharing your experience — it truly means a lot to us.

We’re really pleased to hear how well your cats are doing and that Feline 40 is supporting their health. Your trust, recommendation, and kind words about our service are sincerely appreciated. Stories like yours are exactly why we do what we do.

Thank you again for your continued support.

-Aileen, YPN

Rated 5 out of 5 stars

I have seen improvement in my dog

I have seen improvement in my dogs poo & eating of grass. It’s early days but will continue to monitor. Delivery good & on the date as confirmed.

3 February 2026
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Hello Jay

We’re really pleased to hear you’ve already noticed improvements with your dog, especially with digestion and less grass eating. As you say, it’s still early days, but it’s great to hear things are heading in the right direction.

We’re also glad the delivery arrived on time as expected. Please do keep us updated on how your dog continues to get on, and don’t hesitate to reach out if you need any support along the way.

Kind regards
Megan

Rated 5 out of 5 stars

Walking Mountains …

My dog is 10 years old and has been suffering from arthritis and is so sad to see. I started him on this (Canine Prime) and saw a difference within two weeks, he is moving, walking, running without pain and is like a young dog again. I call him my mountain dog we love to walk mountains together, we are walking mountains still and hope to do so for many more years, he comes alive in the mountains, I can’t thank you enough

14 January 2026
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Hello Rachel

Thank you so much for your incredible 5-star review.

Reading about your mountain dog truly means the world to us. We know how hard it is to see an older dog struggle with arthritis, so hearing that Canine Prime has helped him move, walk, and even run again, and that you’re still walking mountains together, is just wonderful.

It’s amazing that he’s feeling like a young dog again and coming alive in the mountains where he belongs. Thank you for sharing such a special journey with us, and we wish you many more years of mountain adventures together.

Kind regards
Megan

Rated 1 out of 5 stars

Feline 40 scam refund policy

Terrible company to deal with , I was persuaded to purchase 3 pots of Feline 40 as there was a 90day money back guarantee, my cat refused any food with it on , so I thought that's not a problem I'll return it for a refund, well within the 90 day refund period.
That's when the problems started they provide you with an address that doesn't accept parcels, surprise surprise so my 3 pots of Feline 40 have now been sat in a sorting office for nearly a month!!
This company refuses to do anything about it even though royal mail says they will have left them a card to arrange redelivery or collection, but I don't suppose they want to do that because they'd have to refund me !!
SO BEWARE don't get taken in by their 90 day no risk money back guarantee!!!

19 December 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Hi Susan,

I’m very sorry for the frustration this has caused. Our returns address is:

Pet Treats Wholesale Warehouse
Unit 1 Union Street
Burton on Trent
DE14 1AA

We are always open for deliveries and collection, so we’re unsure why Royal Mail would state otherwise. We’ve also contacted Royal Mail, but unfortunately they cannot provide full details as only the sender can make follow-up.

As soon as the goods reach our returns address, we will process your refund immediately. This is a highly unusual scenario, and we sincerely apologise for the inconvenience. We’ll be more than happy to assist with the refund once the items are returned.

-Aileen, YPN

Rated 4 out of 5 stars

I am already seeing subtle improvements.

My dogs have been on Canine Prime for three weeks now, and I can see some subtle improvements in both coat quality and energy levels. However I do find myself a little confused. I had hoped that this product could be used to replace some of the supplements I was already using, yet now I am receiving marketing emails from your company for additional supplements. At this rate, I will be spendinv mire on supplements than on their quality food!! Another concern I have is that the powder is very fine and sticks to both the scoop and my fingres, causing wastage. This may explain why the first tub did not last as long as it should have, despite the fact that my dogs started on a lower dose.

26 January 2026
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for your feedback. We’re really pleased to hear that you’re already seeing improvements in your dogs’ coat and energy levels 🐶

Please rest assured, Canine Prime is designed to be a complete supplement on its own, and any additional emails you receive are simply optional suggestions — there’s no need to add anything else unless you want to.

We also appreciate your comments about the fine powder and understand how this can cause a little wastage. Thank you for raising this with us, as feedback like this is very helpful.

If you need any further support or have questions about dosing, please let us know — we’re always happy to help.

-Aileen YPN

Rated 1 out of 5 stars

Has made no difference what so ever…

Has made no difference what so ever expensive and a total waste of money

15 January 2026
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Hi Ruth,

We did reach out via email regarding your concerns. Sorry if its's not working for you.

From our records, we see you purchased two tubs and only started using the product on December 9. Please note that changes don’t happen overnight — some dogs take time to adjust, and visible improvements may take longer to appear.

If you’d like to return them under our 90-day guarantee. Please respond to the email we sent

- Aileen, YPN

Rated 5 out of 5 stars

The Benefits Of 'Canine Prime'.

I was apprehensive at first, as my 5 month Husky Cross has intermittantly always suffered with loose stools, despite trying many varieties of food. Since adding 'Canine Prime' with cooked chicken thighs & mixer to her diet, she has a better coat & no loose stools. Great Result, Thanks. x

10 January 2026
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for sharing your experience! We’re thrilled to hear that Canine Prime has made such a positive difference for your Husky Cross and that her coat and digestion are improving 🐶

Aileen – YPN

Rated 5 out of 5 stars

More active

More active

16 December 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you for your 5star review!

Aileen – YPN

Rated 5 out of 5 stars

Wouldn’t do without now . This has really transformed my two…

This has really transformed my two springer spaniels , Casper who is 9 this year has a new lease of life since starting this product two years ago , so has Guiness our other springer who is 6 years old this yr he never stops , even tho he has really bad arthritis they both still run about like two puppies , I would really recommend you use this on your dog , I promise you , you will notice the difference right away .

12 January 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for sharing this! 🧡🐶 It’s wonderful to hear Casper and Guinness are feeling so lively – stories like yours really make our day!

-Aileen YPN

Rated 5 out of 5 stars

Powerful powder

The Canine Prime powder helps my 11 year old golden retriever with mobility, digestion and general good health and vitality. He bounces up and down to get at his food and can still jump into the back of my car. I’ll keep buying but tend to use special offers to order. Well worth it though!

26 May 2025
Your Pet Nutrition logo

Reply from Your Pet Nutrition

So pleased to hear this! 🧡 It’s wonderful to know Canine Prime is helping your 11-year-old golden retriever with his mobility, digestion, and overall vitality — especially that he’s still bouncing around and jumping into the car 🐶

Thank you so much for sharing your experience and for your continued support. We’re really glad he’s doing so well, and we’ll be sure to keep those special offers coming!

Rated 5 out of 5 stars

We have two dogs on it

We have two dogs on it, the youngest is not scratching as much and the poo is better

21 December 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Aww that is so good to hear and thank you so much for your feedback!

-Aileen, YPN

Rated 5 out of 5 stars

Good product and excellent delivery service …

Good product and excellent delivery service

1 August 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Hello Lesley,

Thank you so much for your lovely feedback! We are so pleased you have found our product and delivery services excellent! Your support means a great deal to all of us here at Your Pet Nutrition.

We are all wishing you a very Merry Christmas and a Happy New Year! 🎄❤️

Rated 5 out of 5 stars

My two dogs are adopted

My two dogs are adopted , they were 7 and 8 yrs old, now 13 and 14, I have been giving them prime for quite awhile now and I’m sure it has been good for them, although Snowy is blind and almost 15 he’s a sturdy little dog Buddy is nearly14 he also has cataracts coming but is full of character and still loves his toys and.a game, their appetite is brilliant,

15 December 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for sharing this with us. It’s truly heart-warming to hear how well Snowy and Buddy are doing, and we’re so pleased to know that Prime has been supporting them. Please give them both a gentle cuddle from us 🐶

- Aileen, YPN

Rated 5 out of 5 stars

My six years old wee dog loves this…

My six years old wee dog loves this sprinkled over her wet and dry bowl of food. It is difficult to know what benefit it is for her but her coat seems to be a bit glossier , her stools are firmer and she does seem to be a bit livelier. It is expensive but I'm going to continue with it as she loves it,

15 December 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for sharing your experience. We’re really pleased to hear your little dog enjoys it and that you’ve noticed positive changes in her coat, stools, and energy levels. We truly appreciate your continued support.

- Aileen, YPN

Rated 5 out of 5 stars

It has made a difference

My 2 shih tzus (11 and 8) are on Canine Prime. I noticed the difference after about 3 months. I chose the product partly because my eldest was showing signs of a possible cataract (in 2023 which is when he started on Canine Prime) and I also liked the overall content in terms of promoting good health. He has since been given a clean bill of health by the vet and has clear eyes and he is also on Flexi Protect to help with some stiffness in joints and it works. I had previously tried another well known joint supplement and did not notice any difference. My boys seem to be happy and playful. It's not cheap but I can see the results. In terms of Your Pet Nutrition as a company I have been very happy with their service and tend to place my orders by phone rather than on the website as I find the website doesn't always offer the best option for me

14 December 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

So pleased to hear this! 🐶 It’s wonderful that your boys are happy, healthy, and playful, and that Canine Prime and Flexi Protect are making a real difference.

Kind regards,
Aileen, YPN

Rated 4 out of 5 stars

I have seen a little improvement…

I have seen a little improvement already with our dogs walking and energy although he isn't to keen on the flavour but hopefully he will get use to it, it am only putting a small amount on his wet food and giving it a good mixing but he knows it's in there so I put it in our other dogs food and he eats hers so you have to be as crafty as they are.😊

23 November 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you for your understanding. Yes the address is correct.
I can't be the only one struggling with dozy delivery drivers, but I've made it even more obvious where to leave parcels now, so here's hoping🎅

Aileen, YPN

Rated 5 out of 5 stars

Jess loves the taste of this supplement…

Jess loves the taste of this supplement on her meals. She is 10 now and her slowing up seems to have stopped and she's more her happy self.

13 December 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for sharing this lovely feedback. We’re delighted to hear that Jess loves the taste and that she’s feeling more like her happy self again. It’s wonderful to know the supplement is making such a positive difference for her 🐶

We really appreciate you taking the time to let us know.

-Aileen, YPN

Rated 4 out of 5 stars

Pricey but seems to work

Pricey but seems to work. Do get bombarded with marketing and dubious promotions which underlying cost per unit doesn't alter when scrutinised. They know their business model!

4 June 2025
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you for your honest feedback — we’re glad to hear the product is working well for your dog 🐶. We appreciate your comments about pricing and marketing and will pass this on to the team. If you need any help with email preferences or have questions, just let us know.

-Aileen, YPN

Rated 5 out of 5 stars

Would recommend

The product has improved my cats coat and she is a semi long haired cat and I do think it is helping with her digestion of fur as there is rarely any hairball problems

12 December 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for sharing this lovely feedback 🐶
We’re really glad to hear that the product has helped improve your cat’s coat and reduce hairball issues — that’s exactly the kind of support we aim to provide for our furry family members.

If there’s anything else you need, I’m always here to help.

Warm regards,
Aileen, YPN

Rated 5 out of 5 stars

Great product

Great product. Our dog is back to her usual self. Good energy.

11 December 2025
Unprompted review
Your Pet Nutrition logo

Reply from Your Pet Nutrition

Thank you so much for sharing this wonderful feedback 🐶
We’re delighted to hear your dog is back to her usual self and full of energy — that’s exactly what we love to hear!

If there’s anything else you need, feel free to reach out anytime.

Aileen, YPN

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look