Yourdentalclub Reviews 

The last representative that I've spoke to grant my request to refund the cancellation fee. So much appreciated from the last representative! Because the previous one, is so rude wherein she just end the conversation and just charged my card without my consent.

Great job Emerald! Problem solved. Thank you!

Gave me quick and helpful responses, and was patient

Refuse to refund as agreed unless I leave a positive review. Awful experience.
Here’s the text from the mail:

iI'm Sama, the Escalation Team Leader at yourdentalclub.com . I would like to sincerely apologize for the issues you've had with our membership plan and make amends.

I wanted to confirm that your membership has been successfully cancelled as per your request.

Regarding your refund request: While our policy is generally not to allow refunds once your membership has been activated, we would like to make an exception in this case to ensure your satisfaction.

In order to process your refund, please leave a positive review of your experience. Your feedback helps us improve and helps others make informed decisions.

Please do not mention "refunds" or "cancellations" in your review. We encourage you to mention that your issue was resolved or simply rate my service 4 or 5 stars for positive feedback. You can write something simple like:

“She contacted us herself to help us”
“Issue solved”
“Thanks to the Escalation team”
“Thanks for your help”
“Good customer service”
“Good service”
“Good communication”
“Satisfied”

How to leave a review on Trustpilot

1. Click this link:

Trustpilot link was here.

2. Choose a rating (preferably 4 or 5 stars).

3. Write a title, review, and date.

4. Submit your review/Go to email: After entering the required information, click the “Submit” button.

After leaving your review, reply to this email to confirm. Your refund will be processed immediately and should appear in your account within 5-7 business days.

Thank you for your understanding. If you have any questions or need further assistance, please feel free to contact us.

Sincerely,
Sama - Escalation Manager
Resolving with precision - {Support #08}

Hallo Daisy thank you for coming back to me regarding my membership. I really appreciate it.
Keep up the good work
Thank you
Mrs S.E. Nieuwoudt

Good service ever from Marshall

My experience was exceptional, I got what I needed on time. Thank you yourdentalclub!!

SCAM! They use a link in the description of a post from a known business and then when you pay it will go to this company. Block your card immediately!!

I see some advisement on face book showing Samsung s24 Altra for 8 DHS I just click and proceed after they charge me 8 euros all spams message only Alibaba people money worst all

Still waiting on my refund I'm sick and tired of you scammers.

It was a pleasure speaking to somebody on the other line of the call, I had an issue regarding a refund as I only use the service for 3 months, the operator was happy to deal with my issues and refunded the payments which was made to me it was extremely, happy experience with no issues.
Regards
Ramji Chauhan

Finally they give my money back

Had a quite few issues with membership, and was getting impatient. But luckily the department, sorted it out and we came to an agreement.

nothing i never went on there site i think it could have gotten mixed up with a.n.other site on trust pilot

Amazing club

good service, super quickly