Your Debt Expert Reviews 258

Highly recommend this company, Steph was very helpful and understanding.

Cameron was so patient and understanding with my money worries, and advised the best solution for my debt problems. Very well informed staff on how to help customers with anxiety and depression, and I felt that the empathy was genuine. Thankyou for your patience with me and for helping me overcome an issue that was taking a toll on my mental health.

Like other people here lots of scam emails and texts from this company

I'm receiving numerous emails from this company which are totally unsolicited. They are coming from an email address which I can supply, but apparently can't document here, which have been pestering me with dating agency details and gambling sites. This makes me wonder about the credibility of the information I am receiving, which is in any event irrelevant as I am solvent.

Out of the blue approach.
Who gave them my personal details and what right do they think they have to approach and consequently annoy me.
I have checked and if you are persuaded to get involved with this, or any similar organization, they will make a charge and accordingly are there to take a profit at your expense doing something you can of course easily do yourself.
My opinion is that these companies somehow get personal details which they should not be allowed to obtain and then fish for ways of making a profit at the expense of venerable people.
I have and never will have any debt. Certainly not unmanageable debt, so it beggars belief they would contact me. However once these organizations get hold of ones personal details, without the agreement or knowledge of those they have the audacity to approach they can just contact them at no cost by email, necessitating just to persuade a few of those percentage wise to be persuaded to contribute monies to them that they can ill afford. My opinion these companies doe not provide a service to consumers in any way shape or form. If you really do have a worrying debt problem seek out a NO CHARGE organization initially for assistance
ADDITION TO REVUEW:-
Trust pilot advise me this organization want more information about me or my review may be considered to be untrue in some way.
One of my main points was that they had got information about me that they by rights not have access to and now they have the audacity to ask for more. I have provided my name and telephone number just to see if they respond further and maybe hold them to account for their behaviour in some small way that is adverse to me and of course consequently to all others whose contact details they get hold of that they should not be allowed to obtain

Am so happy speak with Oliver. He give me hope and huge help. Thank you so so much.

Very helpful and understanding and friendly when I was on the phone with them

What an insane team and friend staff absolutely amazing . And they work amazing by your side very easy to work with them

The team were absolutely great help, supportive, and considerate to my circumstances.

Advisor was very informative and helped me to get the best solution for my needs.

Very good advice

Really happy with the phone call thank you with your time

Non judgmental & incredibly helpful staff, made it easy to speak about my debts.

Staff were extremely friendly and helpful. They were clear and made sure I knew all my options and didn't once make me bad or stressed when discussing my finances

Waited 3 days for a phone call which lasted 5 mins. The advisor had a thick Scottish accent and zero patience. He'd breathe heavily into the phone every time I asked him to repeat and instead of repeating he'd move onto the next thing clearly annoyed. I don't know how he was expecting me to come up with total figures off the top of my head, not to mention he couldn't tell me what totals he wanted - monthly, annually, payments in arrears? He ended the call after 5 mins telling me he'll send an email without even a goodbye. Needless to say an email never came. Why did I bother? At this stage wondering what this scam is. Gathering your personal data, confirming your identity and selling your details to other companies?

The advisors I spoken to she have been very helpful and had so much patience with me. Even I keep asking she was always calm and understanding no judgment and she haven’t spoken down on me once. If you are looking for help and understanding team to speak to this is the place.

Very helpful

For years I have struggled with getting help from my debts, and worried about asking for the help. I dealt with Steph today and she was the most helpful, friendly, non judgmental person! She listened and reassured me that I am not the only person! Thank you so much to Steph for everything today!

The agent was so knowledgeable, and kind. I suffer of anxiety and depression and she made me feel safe and answered all my questions without making me feel I am doing something wrong.

I wouldn’t use it because the ad starts with ‘do you live in England and Wales?’ The fact that is terrible English turns me off this company immediately. How many people live in both England and Wales? If she meant ‘or’ then maybe she should have said that.