yourbeautyaid.com Reviews 

I’m really stressful the

Fantastic support team!,Ray resolved my problem quickly and was very courteous throughout the process

Issue has been resolved this is the only reason I have upgraded to 4 stars as this was part of the refund agreement.

I guess my review below shamed yourbeautyaid into giving me a refund just shows that bad reviews can work. I will not thank them for the refund as my account should not have been debited in the first place.

When my account is refunded I will change my review and star rating, if no refund forthcoming by 20-July-24 one month since your misunderstanding then this will be shared on other platforms.

Below is a response from yourbeatyaid.com

I hope this e-mail will please you. My name is Scott and I am from the Escalation Team at yourbeautyaid.com

While going through recent cases of dissatisfaction with our customer service, I came across your case on Trustpilot and discovered a misunderstanding. My sincere apologies for any inconvenience this may have caused.

In an effort to rectify the situation, I would like to offer you a full refund for your 24.95 EUR.

To facilitate the refund process, we kindly request that you update your current review on Trustpilot to reflect our efforts to resolve the issue. We would appreciate it if you could mention that we have reached out to you and that we are taking the necessary steps to address your concerns. We kindly ask that you update the number of stars to 4-5 for a positive review. Please remember to update the review title/heading too.

Don't delete the review, just update it.

Link to your review: (link removed as trust pilot do not allow links)

Lastly, we kindly ask that you revise the content of your review and refrain from using language that could potentially harm our reputation, such as terms like "scam" or "stole."

Once you confirm the above, we assure you that your account will be refunded immediately. If for any reason this is not the case, you are free to re-rate and rewrite your review.

We appreciate your consideration of our proposal and hope to resolve this issue amicably.

Please accept our kind regards.

This company is a fraud, l purchased a cordless impact wrench l thought, but never received it but l was charged €24.95 for a subscription to yourbeautyaid, this was done by disguising the site to look like a tool site. I did not want this subscription and when l asked for a refund they informed me it was non-refundable.

These people are thieves.

Avoid like the plague.

Website's communication was excellent, and they were proactive in addressing any concerns I had. Highlighting these positive aspects can help others know about the great customer service they offer.

My experience with this company was very great. They are trust worthy and honest people because I had forgotten about my refund

Firstly, the support team has been messaging me via email about my refund but it has not done yet. What makes my rating not 5/5 is that though the support team has been very nice and promptly responded to email, it would be best to experience the service before reviewing it. This is actually my first time to make a comment or review on a service which has not done yet, but for the sake of my refund, I have to do it first before they can process my refund. So, it’s a 4/5 to the support team.

Scam alert!! They deducted money from my account without i purchase anything from them

They contacted me to provide clarity and offered a refund

The website is easy to use, and the product are fresh on your face

Good response to queries

i don't use .

I have not purchased any product then why was my balance deducted? This is fraud.Please remove our card from there and return my money 109 sar I am not interested in any product Please give my money written back

Just be careful as I was signed up to membership and I didn’t ask to be

This company replied instantly with a phone call and follow-up email , after an error was discovered and rectified the issue.
An immediate refund was made, and the problem was resolved without delay.
One would hope every issue with any company could be resolved so quickly.

Thank you so much!!

Leo

Signed up by accident and Eugene in customer services was more than helpful in resolving the issue. Great products and if I had spare money would definitely use them.

Took a bit of time, but finally managed to speak to someone who could help me

Nela, part of the escalation team has handled the matter quickly and efficiently. I wanted a refund and it wasn’t getting processed. Now I have to write this review to have the refund come back into my account.

I am very pleased with this company. I cancelled my subscription in January and they have just been in touch to advise that they are refunding the payment.