YouPay Reviews 

160
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers had a great experience with this company. Customers frequently praise the user-friendly interface, mentioning that setting up personal profiles, adding items from various shops, and managing wish lists is exceptionally simple and smooth. Consumers also appreciate the fast payouts, helpful design features, and efficient payment processing options available on the platform. Some reviewers were not happy with the customer service experience, noting extremely slow responses or ongoing difficulties getting assistance with support tickets. Other consumers also mentioned serious frustrations regarding pending transactions, system errors, and delayed payouts remaining under review for extended periods.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform simple to set up, easy to... See more

Payment

Customers consistently note positive experiences with payment, highlighting fast payouts, smooth... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the fast responses, great... See more

Response time

People report ambiguous experiences with response time, as some reviewers praise the quick and helpful... See more

Website

Users describe positive interactions with website, highlighting the simple setup, user-friendly interface,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Experience with YouPay has been excellent I created my account a couple of months ago. I have a variety of gifts , gift cards, etc listed on my account. I received my first gift (monetary value)... See more

Rated 5 out of 5 stars

I was having a lot of trouble with other wishlist platforms who were NOT being helpful with resolving my issues. I saw someone mention YouPay so I decided to give them a try. They were very accommodat... See more

Rated 5 out of 5 stars

I love using youpay! They truly care especially when the going is tough, they’ll be there for you no matter what. Got my first $$, hopefully I get more. Definitely recommend

Company replied

Rated 5 out of 5 stars

I love using YOUPAY!! The customer service is great, quick responses, and nice customer service. I am so happy I began using this site- I had trouble with other wishlists in the past,

Company replied


Company details

  1. Payment Service

Written by the company

Get what you want from over 1000 of the world's biggest brands. Safe, secure & private with instant gift card payouts. Privacy (and presents) for everyone! 🎁🥳️


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(160)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

YouPay - Meh!

YouPay was a great company; with a thriving community of like-minded individuals who wanted nothing more than to spread love and joy through gifting.
Now; however, YouPay is a cesspool. The company has decided to prioritise OnlyFans "models" and the Simps who will buy crap for them. Pathetic.
Their social media is disgraceful. It takes all of my effort not vomit every time I read one of their tweets. It's not professional.
Nor is attacking other, more successful, companies - like Amazon. YouPay spreads lies and misinformation.
Also, YouPay is not "small business friendly". Many of the small businesses that helped YouPay grow were mercilessly tossed aside as YouPay continued to increase its fees. Despicable practices.

29 February 2024
Unprompted review
Rated 1 out of 5 stars

Don't do it.

They used to be all about small businesses and actually cared about the original people that made youpay what it is. Now we're all considered 'vanilla' whilst content creators and only fans are the only demographic they care about. Not good enough!

29 February 2024
Unprompted review
Rated 1 out of 5 stars

Do not recommend

Youpay actually contacted me to message people and ask them to write reviews for them but to keep it hush 🙄

Since then they joined my Youpay group to "colab" and done nothing but steal ideas,and offer no assistance

Made there group 18+ and kicked out members children because they rather focus on only fans

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Youpay has been a great experience for…

Youpay has been a great experience for myself. I’ve been able to suprise many people with gifts of their wish lists and I too have revived many little gifts! Youpay runs some great competitions for participants in the group and I’ve been fortunate enough to have won an amazingly rare argyle pink diamond for Valentine’s Day
It’s opened up my world of giving and has shown me there is still good in the world’

31 March 2023
Unprompted review
Rated 5 out of 5 stars

Youpay big yes 🙌

Youpay is an excellent platform to use when you want to pay it forward and do something nice for someone else and it’s always nice to have a cart funded for yourself as well. It’s very easy to use and i enjoy making people happy and this just helps me achieve doing that even easier

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Youpay are amazing

Youpay are amazing, I mostly use it to get my friends and family from all over Australia to send me their youpay link to gift them for their special occasions. Saves me time, money and sorting out gifting the person something they don’t want or need. It came in really handy around Christmas for my teenagers to shop online and I paid directly via youpay. The amazing team that run youpay have gone above and beyond to help their customers and I for one couldn’t be more happy with the service.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

I have been with youpay for a long…

I have been with youpay for a long time.
I absolutely love it. I can make my wishlists up and have things funded while I get to see a smile on other people's faces when I fund something for them
I have made many friends through here.
I've never had a problem with youpay once

31 March 2023
Unprompted review
Rated 5 out of 5 stars

I love youpay!!!

I love youpay! What a great way to pay it forward or spoil someone with something they actually already want!

21 February 2023
Unprompted review
Rated 1 out of 5 stars

how times change

A fun way to share gift idea with family and friends.
straight foward, secure, no ones details shared
great way to find new small businesses.

EDIT - how its going
Avoid, they have openly insulted the original members on social media, have tried to undermine other businesses like amazon and like to boast how they are now mainly catering to their only fans creators
The family friendly start is all a thing of the past, no more promotion of small businesses or even the ones who made the YouPay name relevant

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Love Youpay

Youpay is awesome! First app like it & it's a really special thing to fund carts for others 🥰

17 March 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic business 👍

Youpay is an amazing business to use and very helpful and easy to use. Youpay itself has also helped alot of amazing small businesses which is fantastic to see. Keep up the great work guys 👍

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Love youpay

Youpay is such a good concept you can’t go wrong, it’s all about people showing kindness and paying it forward

Love love Youpay and it’s 100% trustworthy check it out yourself!

30 March 2023
Unprompted review
Rated 5 out of 5 stars

YouPay has been a life saver

YouPay has been a life saver!

I’ve made some amazing friendships through the groups and have had the pleasure to fund some people items they may never have been able to get themselves and have had the pleasure of receiving some great help when I needed it the most 😊

30 March 2023
Unprompted review
Rated 5 out of 5 stars

I love youpay :) They are always…

I love youpay :) They are always willing to help when there is a problem.. They helped me out with a problem a few weeks ago , the problem was sorted within a few days .. Not only were they fast and efficient, they also kept checking in on me to see if there was anything else they could do ... I highly recommend Youpay not only is the whole funding other people's cart concept is agreat idea but if you have a problem the customer service is always great as well .... I also highly recommend joining the youpay FB groups they are very welcoming and everyone is so friendly and willing to help fund carts :)

30 March 2023
Unprompted review
Rated 5 out of 5 stars

YouPay is the way to go

I love this whole YouPay concept. I’ve had great dealings with this Company and found them excellent to deal with. The customer service team was a delight and answered my queries promptly.

2 February 2023
Unprompted review
Rated 5 out of 5 stars

I absolutely love YouPay

I've been using YouPay for nearly a year now and absolutely love it!
It's a fantastic new platform that can be used privately between family and friends or socially in a wonderful pay it forward community.
There's more and more stores offering YouPay so the choices are forever growing, with something for everyone.
If your family never know what to buy you for a gift YouPay has made their job simple, just share your wishlist and let them pick.
I love the whole concept of YouPay and have never had a bad experience with them

30 March 2023
Unprompted review
Rated 5 out of 5 stars

YouPay is amazing

YouPay is amazing! I love the app too! It’s so good. I love that we have something that we can share the love xx

30 March 2023
Unprompted review

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