Young With Solutions Reviews 213

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting quick response times and clear communication. The overall service provided is frequently described as smooth and efficient, with consumers appreciating the well-structured processes and seamless user experience, particularly in social media collaborations. However, some customers reported dissatisfaction with the business results, noting a lack of growth and accountability. These individuals mentioned issues with missed deadlines, a perceived lack of knowledge, and a failure to deliver on promised outcomes, leading to wasted time and resources.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual team members like Acsah,... See more

Service

Reviewers highlight positive aspects of service, with many praising the smooth communication,... See more

User experience

Users describe positive interactions with the overall experience. Many customers highlight the ease,... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight smooth, clear, and... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick and clear... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Our skincare brand was struggling with Meta ads when we discovered Timoté's program. The initial setup took longer than expected (hence 4 stars), but the results were worth the wait. By month two, the... See more

Rated 4 out of 5 stars

Not going to write a novel here, but this service delivered as promised. Our jewelry brand was dying after wasting $$$ on Google and Meta. Their team revitalized everything through their systematic ap... See more

Rated 4 out of 5 stars

I recently worked with Sandy from YWS on a campaign and had a great experience. Sandy was very communicative and had quick response times. The collaboration was seamless, and she made the entire proce... See more

Rated 5 out of 5 stars

After struggling for YEARS on Amazon with razor-thin margins, I took a chance on Timoté's TikTok Shop Accelerator program. BEST DECISION EVER! Within just 6 weeks, we generated more revenue than our p... See more


Company details

  1. Social Media Agency

Written by the company

TikTok Education & Services.


Contact info

4.2

Great

TrustScore 4 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Ghosted

Found them from an IG ad and scheduled a meeting. The day of they cancelled it with no warning. Never received any response back as to why the meeting was cancelled. So glad I hadn't paid them anything yet - seems disorganized at best and probably a scam honestly.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Their influencer network and strategic…

Their influencer network and strategic approach have been key to achieving these results, leading to $20,000 organic followers and generating £40,000 per month since partnering with YWS, especially with the launch of Tik Tok shop.

7 July 2024
Rated 5 out of 5 stars

We tried 6 different agencies before…

We tried 6 different agencies before finding YWS. After a year, they've proven to be the only dependable team that consistently delivers on their promises.

7 July 2024
Young With Solutions logo

Reply from Young With Solutions

Hi Maya, thank you for your kind words! We're glad to hear that YWS has been a dependable partner for you. Consistency and reliability are key, and we're proud to have met your expectations. We look forward to continuing our successful partnership.

Rated 5 out of 5 stars

This platform boosted our conversion…

This platform boosted our conversion rates by nearly 7%, making TikTok the main driver of our revenue. The TikTok affiliate shows have played a crucial role, with YWS providing outstanding behind-the-scenes support. We have nothing but please for their efforts!

17 June 2024
Rated 5 out of 5 stars

Since Working with these guys

Since Working with these guys, we have gained 35,000 organic followers and made almost $71,000 per month. particularly with the introduction of our TikTok Shop. Their strategic approach and extensive influencer network have significantly contributed to these outstanding achievements.

25 June 2024
Unprompted review
Young With Solutions logo

Reply from Young With Solutions

Hi Stanislaus, thank you for sharing your success story! We're thrilled to have played a part in your impressive growth on TikTok. Our strategic approach and influencer network are designed to deliver results, and we're glad to see them working for you.

Rated 2 out of 5 stars

They did Mediocre work - Stay away and do it on your own!

We worked with YWS for 4 months. Timote seemed very knowledgable but after the first initial call with him we were passed on to the team of "experts" and never heard from him again. (until recently when I got a spammy email from him requesting to work together..)
While the "expert" team was very very nice and did try.. They resulted in many mediocre videos that got no more then 300 views each on TikTok.. so very not impressed with the capabilities..

it took them about 2.5 months to onboard an influencer to work with us. They promised us they would onboard 2 influencers that would work simultaneously. They ended up onboarding one that didn't do well and then another after a few months.

Bottom line: save the money and do it without them.
Find someone that scrolls TikTok all day who can tell you what the trends are and create the content for you.
it will be much more price efficient.

9 July 2024
Unprompted review
Young With Solutions logo

Reply from Young With Solutions

Hi Donatella, thank you for your kind words! We're thrilled to hear about the positive impact TikTok Shop has had on your business. It's great to know that our efforts have contributed to your success. We're excited to continue supporting you on this journey.

Rated 3 out of 5 stars

Outreach Experience

I received an unsolicited and generic marketing email from Young With Solutions (YWS) to my private email, seemingly mistaking me for the marketing person of a company. This appears to have been due to the use of a marketing tool (Apollo.io) which has incorrect information in its database.

Initially, my review was flagged by YWS. However, after providing proof, their CEO, Timote Chanut, personally reached out to me. Timote has been friendly, open, and professional in our communications, addressing my concerns promptly and courteously.

27 June 2024
Unprompted review
Young With Solutions logo

Reply from Young With Solutions

Dear Anders,

Thank you for updating your review.

We apologize for the unsolicited email and begun a thorough review of our processes to prevent such situation happening in the future.

We're pleased to hear that Timote was able to address your concerns. Your feedback is valuable to us as we continually strive to improve our communication practices and data accuracy.

Sincerely,
The YWS Team

Rated 5 out of 5 stars

TikTok shop crushed it for us!

Through our collaboration, the fulfillment and recruitment teams have had our back however. It wasn't until TikTok shop that we truly hit our stride. Conversation rate grew by almost 2% and made TikTok our primary source of revenue. Affiliates on TikTok show has been instrumental for us and YWS are the ones behind the scenes. Only good things to say about them!

16 May 2024
Rated 5 out of 5 stars

5 stars for Young With Solutions

We're a CPG brand in the UK, we went from a 1.6 ROAS to a 3.4 ROAS thanks to good creatives, consistency but also their expertise on product market fit on TikTok (YWS helped us test pricing, landing pages and more).

16 May 2024
Young With Solutions logo

Reply from Young With Solutions

Hi Eren, thank you for sharing your success story! We're thrilled to have helped your CPG brand achieve such impressive results on TikTok. Our team is dedicated to optimizing every aspect of your campaign, and we're glad to see it paying off.

Rated 5 out of 5 stars

TikTok has become a pivotal platform…

TikTok has become a pivotal platform for us, thanks to YWS's expertise. Their talent in identifying impactful creators and optimizing our TikTok strategy has led to significant organic growth and a projected $400k/m in TikTok attributed this quarter.

18 March 2024
Young With Solutions logo

Reply from Young With Solutions

Hi Gavin, thank you for sharing your success! We're thrilled to hear that YWS has been pivotal in your TikTok strategy. Our team is dedicated to identifying impactful creators and optimizing strategies for maximum growth. We're excited to see your continued success.

Rated 4 out of 5 stars

Gave them brands and it worked!

We onboarded YWS for 2 of our brands, one is dental kit product and the other a jewelry brand. Very different businesses and aesthetic but both succeeded with influencers, ads and organic. Positive ROI on the both which is quite impressive and will certainly recommend to others.

2 March 2024
Rated 5 out of 5 stars

Best TikTok Agency 2024

The creative concepts by Acsah and the creator have consistently exceeded our expectations. From brainstorming to execution, it's been great and played a pivotal role in our brand's identity on TikTok, Instagram an YouTube. Their analysis on performance data sets them apart from other agencies we've worked with.

16 March 2024
Young With Solutions logo

Reply from Young With Solutions

Hi Randall, thank you for your wonderful review! We're delighted to hear that our creative concepts and data-driven approach have made a significant impact on your brand's identity and performance. We're proud to have exceeded your expectations.

Rated 5 out of 5 stars

Shoutout Daniela

Shoutout Daniela, it's rare to work with people that ACTUALLY CARE! Our collaboration with YWS has been a breath of fresh air, bringing professionalism and attention to details to our TikTok.

21 April 2024
Young With Solutions logo

Reply from Young With Solutions

Hi Charlie, thank you for your kind words! We're thrilled to hear that Daniela's professionalism and attention to detail have made a positive impact. We're proud to work with clients like you who value our dedication and care.

Rated 5 out of 5 stars

Since partnering with YWS we gained…

Since partnering with YWS we gained 40,000 organic followers and generate £80,000/m especially with the introduction of TikTok Shop. Their influencer network and strategic thinking have resulted in the results above.

21 February 2024
Young With Solutions logo

Reply from Young With Solutions

Hi Malcolm, thank you for sharing your success with us! We're thrilled to hear about the impressive growth you've experienced with YWS. Our strategic approach and influencer network are designed to deliver results, and we're glad to see them working for you.

Rated 1 out of 5 stars

Zero leads in 9 months for $20k

Like others, I felt like they are very disorganized and didn't produce any value in the end. On a 90 day contract, after many hiccups and 2 replacements of the talent, they were still finishing that contract 9 months later. Had one constant PM, and I like her, but had so many other touch points with so many others, all on Slack (which they weren't on often enough to answer me quickly), very chaotic. Had weekly calls that seemed to promise things, which they often did not follow through on, I usually needed to follow up (posting videos to spreadsheet, sending me influencers, etc). The main guy with tons of followers finally posted on his site about us after a loooong delay, but then he ended up tagging the wrong account. Ouch. Their "landing page" that they say they'll build for you does not work for everyone, even though they kept saying they would do all the work, I ended up coding my own landing page. After all that time and money, I've gotten literally _zero_ leads, which is of course the point of that $20k I paid them. Videos posted were ok content-wise, but most got no more than 200 views (one did get 15k - yay!). They were good enough to extend my 90 day project due to their delays, so I appreciated that. But zero leads in 9 months on a $20k spend is not good from any perspective.

Update - After reading my initial negative review, they offered me a refund "based on campaign performance" - which is great. However, the caveat was that I remove this review. I said I didn't think it ethical to remove the review for money (I said I would edit it, not remove it), but then never got a refund, which says to me that they weren't really standing behind their product but rather just wanting to pay me so you, the public, don't know about my negative experience. My unsolicited advice to them, don't focus on removing bad reviews - focus on a great quality product that you stand behind, and will refund when it doesn't produce as you would want. That will override the bad reviews in time.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Success with TikTok Shop

We've working with YWS for 14 months now and had seen good organic growth but until the activation of TikTOK shop, sales were not amazing. Now that we've activated TikTok shop suddenly our conversion rate doubled and are getting a ROI. YWS has been great at finding the right influencers to work with and managing our entire TikTok presence. With TikTok shop, we're projecting to add another $300k/m in TikTok attributed revenue this quater.

8 November 2023
Rated 5 out of 5 stars

Top creative agency

We've received constant winning creatives from their creators. They've helped in ideation, scripting, production and editing. The creatives are used as spark ads and for Meta, all outperforming our previous efforts. I think they excel in analyzing the video performing our iterating based on the data. They are our most successful agency to date. Props to them.

17 February 2024
Rated 5 out of 5 stars

Added 30k followers in 30 days

Our collaboration in the first month added us an additional 30,000 followers ORGANICALLY. We've had to change creator but our new one is extremely talented and proactive. Organic sales are also noticeable when we go viral. I didn't believe much in TikTok, but it's proven to be a new gold mine, at least for fashion brands.

9 March 2024

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