YouGrow Promo Reviews 

988
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for delivering solid engagement and real results, often exceeding expectations with genuine, organic streams and increased followers. Many people highlight the exceptional customer service and the helpfulness of the staff, noting their proactive communication and personal attention to projects. Reviewers appreciate the effective marketing strategies, including playlist placements that match their genre and well-executed Meta ad campaigns that deliver real listeners. However, some customers also noted issues with follower growth on certain campaigns and expressed concerns about the transparency of campaign results on the app. A few other people also felt that some playlist placements did not generate genuine fans and mentioned instances of poor customer service or unfulfilled agreements.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising its reliability, transparency,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, responsiveness, and... See more

Marketing

People report positive experiences with marketing, with many considering the company their go-to promotional... See more

Social media

Clients share positive opinions on social media, with many reporting significant growth in followers and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the exceptional communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first go around with YouGrow went very well. I was impressed with the number of streams and playlist adds. I didn't gain main followers, but I did the smallest campaign type for Spotify and know ga... See more

Rated 5 out of 5 stars

Being an indie musician is a jungle, but I’ve trusted Yougrow Promo with my music for years. I used to be skeptical when my streams mainly came from large South American playlists, but they’ve complet... See more

Company replied

Rated 5 out of 5 stars

EXCELLENT as usual!! :) What a privilege and pleasure to work with the YouGrow team members! Special thanks to Izaro for being such a professional and implicated campaign manager. The last playlist c... See more

Company replied

Rated 5 out of 5 stars

Tried so so many services at this point and was let down by them way too often but YouGrow really works differently. They inform you about every step of the campaign and there is a campaign manager t... See more

Company replied


Company details

  1. Music Management and Promotion
  2. Online Marketing Agency

About YouGrow Promo

Written by the company

YouGrow is dedicated to growing your fan base and nurturing real fan engagement. When you choose to partner with YouGrow, you’re choosing to work with an operation that promises fans—not just numbers.

Start your campaign now!


The YouGrow team

The YouGrow team consists of musicians and industry professionals who share a deep passion for music and marketing. Together, we are working tirelessly towards our goal of making the music and entertainment industries fairer and more accessible.

Start a Spotify campaign!

Start a YouTube campaign!

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#1 Music Promotion Company on Trustpilot

Written by the company

Honesty, transparency and swift communication.
The YouGrow team consists of musicians and industry professionals who share a deep passion for music and marketing. Together, we are working tirelessly towards our goal of making the music and entertainment industries fairer and more accessible. In an industry full of misleading services and corruption, we are honored to stand out with our strong reputation as the honest and sincere promotion service while holding the #1 Trustpilot ranking for both the Music Promotion and Marketing categories.

100% Safe and Effective

Money-back guarantee

All of our services are organic and completely adhere to their respective platforms Terms and Conditions. That means you will face absolutely ZERO risks when working with YouGrow! If we are not able to work with your content for whatever reason, you will receive a full refund!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

988 reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(988)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst service I’ve received (go elsewhere)

Worst service I’ve received. No updates AT ALL for a month on my order before randomly emailing me “sorry, we couldn’t place your song.” They essentially offered me store credit afterwards which… won’t do anything considering you can’t place my music. THEN I am now currently in the process of trying to get my guaranteed refund but it isn’t as simple as you would think from there “PERFECT SERVICE OR MONEY BACK GUARANTEED” advertising. Be careful when choosing YouGrow

23 June 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Hey Jacob,

Thanks for taking the time to leave us a review. We send updates via our dashboard throughout the pitching process, and we also encourage you to reach out to your campaign manager via email if needed. We're sorry to see that for some reason these updates were not reaching you.

When we can't place a song on our Spotify Playlisting service, we offer various options as well as a full refund right away, I can see you messaged in the evening (CEST), so the earliest Daniela could process the full refund was the next morning, which she done.

We're sorry we couldn't find suitable lists on this occasion.

Best regards,
- The YouGrow Team

Rated 1 out of 5 stars

CASE STUDY - 5 CAMPAIGNS.

My expierience with the YouGrow service:

1. I ordered a TESTER campaign (1-3k views for around 50$) for a polish indie rock song. The placement took around 3 weeks. Song was placed on a playlist with mainly south american listeners. Of course I wouldnt expect them to have dedicated playlist for each language. Thats ok. (But the fact remains, thats a unrelevant audience for me) Average streams per day: about 50/60. Surerly not enough to trigger any algorythmic playlist, but enough to last the placement for a loooong time. Before I was done with this one I started another one:

2. I ordered another tester campaign for an english indie rock song. (promised between 1 to 3k streams for around 50 bucks)

Thats actualy the only good campaign they did.

All 3000 views done with aprox 600 streams a day, on a playlist with mailny US audience. That was nice.

Also I got another 3000 views triggered by spotify algorythimic playlists!

So at this point they got my trust, so I started to order next tier campaigns/playlists.

3. I ordered a STARTER campaign for an english rock/metal song. (promised between 3000 to 6000 streams for a 100 $)

- placement was made on the exact same playlist as nr 2 (which is cool!, as it worked great)
- aprox stream/day: 500, each day. steady.
- song was removed, without any notification or good reason after 3500 streams.

Please note that at this timepoint the only finished campaign we had was the one reaching maximum results from promised bracket, indicating, that this is the standard if possible, and with same playlist, 500 streams each day its more than possible.

Fact is, that the stream per view cost almost doubled, when entrusting them with next tier playlist, which is absurd.

Long story short, that happened for other songs as well.

4. I ordered a STARTER (3-6k for 100$) for english rock song.
SAME PLAYLIST AS the 2 before.
Also removed barerly after reaching the lower bracket (3294 streams). The placement took almost a month, disabling the possiblity for some algorythmic playlists like release radar.

MEANWHILE playlist nr 1 ended, not very well, but thats ok, not every song has to perform well with every audience. I talked with YouGrow and told about my feelings toward this specific playlist.

(it delivered 1300 streams, also bare minimum)

5. So I orded the last time a campaign - STARTER (3-6k streams) post punk/indie rock english song.

THEY PLACE THE SONG AT THE SAME PLAYLIST AS SONG 1, although we already know, its not suitable with my music as it delivered around 1k streams in over a month, which is nearly for what I get without any promotion.

I even specificly asked what playlist are they going to place the song, which they wasnt eager to share.

Everything I just wrote I shared with YouGrow before writing here. The answer I got was "fluctuations between playlist we got no influence on"

Yeah, if that wouldn't be THE SAME playlist that maybe could be right.

so,

SUMMING UP:
- they baited me with max results in one campaign, and never delivered again
- they kind of communicate with me, but the actual issues are ignored and lied about

- I woudnt risk entrusting them with bigger campaigns, as the results will most likely be the lowest possible, even if they have the scope to give you better results, which is just sad and nota very good business etiquette. Quite short sighted.

Better try a different company : )

PS here are the actual results in one place:
1. TESTER (1-3k) 8 weeks; 1200 streams.
2. TESTER (1-3k) 2 weeks: 3000 streams.
3. STARTER (3-6k) 3 weeks: 3400 streams
4. STARTER (3-6k) 4 weeks: 3300 streams
5. STARTER (3-6k) 4 weeks: 1800 streams (ONGOING)

the periods contain the time the take to "pitch" and "place" which is usualy aprox 2 weeks.

PS: also all the facebook accounts of the "campaign curators" are fake accounts, which is shady (If You did a campaign with them just paste the "curators" name in the facebook search and take a look at the friends tab.

30 May 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Hi there,

Thanks so much for taking the time to share your feedback, we genuinely appreciate it. We're sorry to hear that your experience with some of your campaigns didn’t meet your expectations, especially after that early success. We are musicians ourselves here at the office and understand how frustrating promoting your music can be. Our goal with YouGrow is to make this part of being an artist as easy, straightforward and safe as possible.

We always aim to be transparent about what we offer: campaign ranges are based on performance averages, and unfortunately, we can’t guarantee exact results, as playlists naturally fluctuate in their activity over time. That said, we totally understand how it can be frustrating when one campaign performs really well and the next doesn’t follow the same pattern. We do want to assure you that we never ask curators to remove songs once a minimum number of streams is reached. That decision is entirely up to them. And when a campaign is underperforming we're always happy to find additional placements or look to extend current ones.

We've just followed up with you via email, as we'd like to do a full review of your campaigns and make sure every single one is up to our standards. We're committed to making sure you feel like like you have received value out of them.

We truly appreciate you as a client, and we hope we can continue working with you. Thank you again for the honest review.

— The YouGrow Team

Rated 4 out of 5 stars

Good Result.

Very good and very nice people. It would have been nice to have had more info provided on the YouGrow App, but apart from that it was a good result. Thank you.

3 June 2025
Rated 5 out of 5 stars

Why We Always Go To YouGrow Promo

We are currently on our fourth consecutive campaign involving YouGrow. The reason we keep going back to them is because, unlike some playlist pitching services that use artificial bot streams and charge a lot for doing very little, YouGrow work patiently to get our music onto genuine and highly engaged playlists that make a significant difference to our streams and then also knock on to Spotify including us on more algorithmic playlists too. Every campaign has been successful and our relationship with Emiel, who pitches on our behalf, is first class and highly communicative. I would have no hesitation in recommending YouGrow to anyone who is looking to increase their streaming numbers and build their Spotify profile.

6 June 2025
Rated 5 out of 5 stars

You guys did a wonderful job at placing…

You guys did a wonderful job at placing my song, "Sweet Inescapable Truth." I gained new followers and lots of listeners. Gaia was very informative and always responded within a timely fashion. She also pointed me to furthering my Spotify experience with some additional links to your site. Because of this experience and the discount you're offering me, I'll be signing up for more campaigns soon. Great job!

2 June 2025
YouGrow Promo logo

Reply from YouGrow Promo

Hey Anthony,

Thanks for the kind review!

- The YouGrow Team

Rated 2 out of 5 stars

If your song is over 4 minutes

If your song is over 4 minutes, do not try to submit your song because its going to be rejected after you wait 12 days. Cause the playlist curators cares about their playlists, not your song. Nice customer service tho. And my refund is on my the way, i dont think there will be any problem about that.

Edit: i received my refund.

30 May 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Hey there,

Thanks for taking the time to leave a review!

Song length and preferences within our curator network varies from genre to genre, for example most of the techno curators we work with are happy to receive songs of say 4-5 mins long. But many curators indeed prefer to work with songs less than 6 mins long. I can see that Gaia pitched Michelada (6:24) and received the feedback from various curators asking if there was a shorter version or a radio edit. So, I wouldn't say that we can't place songs over 4 mins in length, however it can be easier for us to pitch if it is on the shorter side.

Apologies that we couldn't find a suitable placement on this occasion, and hopefully we have the chance to work with you again in the future.

Good to see you promptly received the refund!

Thanks,
- The YouGrow Team

Rated 5 out of 5 stars

Consistent and clear communication

Consistent and clear communication, work with you personally and are flexible depending on your goals as an artist, and deliver the results promised!

21 May 2025
YouGrow Promo logo

Reply from YouGrow Promo

Thanks Asher, much appreciated!

- The YouGrow Team

Rated 5 out of 5 stars

I worked with several campaign…

I worked with several campaign managers. All worked diligently to market my songs accepted and good results were seen. It is definitely a good way to go about getting initial streams to get your song to trigger algorithm for radio plays (provided your release fits with what people are generally listening to via radio algorithm, i.e. won't be skipped when recommended)

Trustworthy group.

30 April 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Thanks Justin, we really appreciate the review!

- The YouGrow Team

Rated 5 out of 5 stars

You Grow Helps You Grow

You Grow is helping me grow as an artist. My campaign manager, Daniela has been great. Answers all my emails. Legit and worth it for your music. Plus, you get to help plant trees. Win/win.

21 May 2025
YouGrow Promo logo

Reply from YouGrow Promo

Hey,

Thanks very much for the kind review, it's much appreciated!

- The YouGrow Team

Rated 5 out of 5 stars

Unapologetically Authentic Playlisting

One major sign that you're working with an authentic digital marketing agency? An unapologetic refund policy. What that tells me is that they don't just work with any artist's song. Even if you're in a more niche subgenre, they do their best to fit you in as broadened of a genre that makes sense for the song. If they can't work with the Spotify side of things, they can help with the YouTube ads. They'll work with you to find ways before giving you the full refund. I'm saying this as an artist that has worked with them and had songs accepted and rejected. Top notch communication included. Would recommend this company as one of the good few to work with.

20 May 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Hi Andrew,

Thanks for the in-depth and kind review, we really appreciate it!

- The YouGrow Team

Rated 5 out of 5 stars

They are amazing

They are amazing, highly recommended for promotion.

2 May 2025
YouGrow Promo logo

Reply from YouGrow Promo

Hey Timothy,

Thanks for the kind words and the review!

- The YouGrow Team

Rated 5 out of 5 stars

Positively surprised

Honestly, Yougrow has been amazing. I’ve ran two smaller campaigns with them to try things out, and the results have been great. What surprised me the most is the continuous communication with my campaign manager, who kept me in the loop along the way.

3 April 2025
YouGrow Promo logo

Reply from YouGrow Promo

Hey Karianne,

Thanks for the kind review!

- The YouGrow Team

Rated 2 out of 5 stars

Didn't deliver what was promised had…

Didn't deliver what was promised had 40k views stream before we started now at 120k

28 April 2025
YouGrow Promo logo

Reply from YouGrow Promo

Hi Chase,

Thanks for leaving us a review. Looking into our system, I can see that the song is still running in the lists and the campaign isn't over yet. Campaigns typically last for up to 6 weeks, sometimes a little longer and I can see that the song is still doing 2000+ streams daily. Please feel free to reach out to your campaign manager Filipa regarding this as we should be comfortably hitting the stream range come the end of the campaign.

- The YouGrow Team

Rated 4 out of 5 stars

Good service overall.

They helped me get in 2 playlists and gave my song a good push for over a month.
I got charged after cancelling the subscription, however I got in contact with them and you hey promptly refund me.

30 April 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Hi XY,

Thanks for the review and we're happy to hear things were quickly resolved regarding the YouGrow+ Subscription.

Thanks,
- The YouGrow Team

Rated 5 out of 5 stars

Great YouTube promotions!

I’ve done several YouTube music video Ad promotions with this company. Each time, I’ve had great results, and my representative, Luka, has done a fabulous job getting my ads approved and performing optimally. I recommend these guys!

- Murder of Fireflies

11 April 2025
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Hey MusicMan,

Thanks for the kind review!

- The YouGrow Team

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