Blend and vape Reviews 47

TrustScore 3 out of 5

3.2

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Rated 3 out of 5 stars

Didn’t actually receive vape liquid and ordered over a month ago. Tried emailing but didn’t hear back. Normally really quick with orders so not sure what’s happened

Rated 1 out of 5 stars

I've been buying from them for 3+ years probably, but made an order for £75 and not had anything back from them. It's a real shame, I've loved their products and service for so long and it's going to... See more

Rated 5 out of 5 stars

I've been buying from You Vape for about 5 years now, back when they were 'Healthy Vape' and 'Pure Perfection'. They have consistent excellent service and products, I highly recommend them.

Company replied

Company details

  1. Electronic Cigarette Store

Written by the company

We are a UK retailer who specialise in Custom Tailor made e liquid along With a large range of e cigarettes and e liquids & any accessories you may need .


Contact info

3.2

Average

TrustScore 3 out of 5

47 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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Rated 1 out of 5 stars

I've been buying from them for 3+ years…

I've been buying from them for 3+ years probably, but made an order for £75 and not had anything back from them.
It's a real shame, I've loved their products and service for so long and it's going to be a real struggle to find something to replace them.

12 September 2022
Unprompted review
Rated 2 out of 5 stars

Not good

Used these for a while was brilliant service. Now my last 2 orders didn’t turn up. The first one I got a month later after loads of emails. The second order nothing, they haven’t replied to my emails and still no liquids.
I just love giving company’s £45 for nothing

27 August 2022
Unprompted review
Rated 1 out of 5 stars

Normally great but not recently

I have been using this company for 2 years now, always had a great service and have never had a problem until now.

I ordered £45 worth of liquid a month ago that hasn’t been received. I did manage to contact them and said they would resend but nothing has been received still.

Consequently I’ve had to buy liquid from a local shop that I couldn’t use with my tank and coils, had to replace them costing me even more money!

I don’t really want a refund, I just want the liquid I paid for as I only use a certain flavour and I really like the one I buy from blend and vape. I would continue to buy from them if they can sort this problem out.

24 May 2022
Blend and vape logo

Reply from Blend and vape

Hi Kasey
Sorry for the inconvenience caused I am glad we got it sorted out for you in the end.
:)

Rated 1 out of 5 stars

Order placed on 24th April and chased…

Order placed on 24th April and chased ma ny times but no reply. Reordered today (16th May) so awaiting reply. Always had great service until now

16 May 2022
Blend and vape logo

Reply from Blend and vape

Hi Lorraine
I am sorry for the inconvenience caused I believe this has been resolved.
please if ever in the future you have any problems do not hesitate to call and we shall be checking all email boxes thoroughly from now on.

Rated 3 out of 5 stars

Still waiting for the order from over a…

Still waiting for the order from over a week ago and then got this review request. I've emailed and not heard back. Every time I've ordered I've had to chase to find out where it is. This is my first time ordering for a while because of these issues and it seems the issues aren't fixed.

Edit: I should add, I did eventually receive the products I ordered. One of them was out of stock so they replaced it with something else. And still sent the out of stock one once they had it back in.

22 April 2022
Blend and vape logo

Reply from Blend and vape

Hi Dave
I am sorry to hear this and very sorry for any delays on our service we have put a lot of time and talks about how we can Make the experience as efficient as possible.
I promise we shall deliver the service that is expected.

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