Yorkshire Dental Suite Reviews 

Seen on time. Excellent treatment. Efficient, friendly staff.

Karen was amazing and really friendly and calm which made me feel at ease!

Very polite and professional

This is just an add on to my previous review on YDS, regards poor quality of my composite bonding.
I have contacted YDS customer complaint department several times, as per YDS advise but my issue still isn't solved .
In less than four months time I have spoken to three quality department representatives, which although very kind never came back with a solution to my issue, more there is a big turnover in that department as each person promising me solutions to my issue have left the business. The last time I have spoken to quality representative I was ensured that a solution to the issue will be provided, fast forward one month and yet aging silence from YDS side.
I have now decided to have an independent assessment performed which might lead to legal advise.

From the start I was so impressed with Nigel. He explained everything slowly, inspired so much confidence in me. The whole journey of implants have been amazing and that is down to the professionalism and knowledge from Nigel. Would highly recommend him. Also the staff are amazing friendly and caring and this means alot for a relaxing experience.

I honestly can’t recommend Yorkshire Dental Suite highly enough.
From the very first consultation, the experience was completely different to any dental visit I’d had before. The whole place feels calm, modern and welcoming — not clinical or intimidating at all. The team instantly put me at ease and took the time to really understand what I wanted, rather than pushing a “one size fits all” solution.
What I really appreciated was the honest, long-term approach. Before any cosmetic work was discussed, it was clear that my teeth needed to be properly aligned first. I went through 14 months of Invisalign, and throughout that time I was fully supported, kept informed, and never felt rushed. The plan was always about getting the right foundation, not just a quick fix — which gave me a lot of confidence in the process.
Dr Phil is exceptional. His attention to detail, honesty, and genuine passion for what he does is obvious from the moment you sit in the chair. He explained everything clearly, set realistic expectations, and made sure I was comfortable every step of the way. Nothing felt rushed, and I always felt listened to.
Once the Invisalign was complete, I then had 10 composite bonds done, and the results have genuinely exceeded my expectations. The teeth look completely natural — not fake, not overdone — just clean, balanced and exactly how I’d hoped they would look. The transformation has given me a huge confidence boost, and I find myself smiling without even thinking about it now, which is something I never used to do.
A special mention as well to the rest of the team, who were friendly, professional and supportive throughout. The whole experience felt relaxed and personal, right down to the small touches like the music and atmosphere during treatment.
If you’re considering cosmetic dental work and want results that are natural, expertly done and truly life-changing, I wouldn’t go anywhere else. Yorkshire Dental Suite are on another level.

3rd dentist I’ve seen in the past year. 1st said 3 fillings urgent, second said no fillings focus on cleaning. Went to Yorkshire dental because it had great reviews I wanted somewhere closer and had great reviews. I couldn’t find it as not on a main road but when I did reception team was very professional & friendly, dentist wasn’t rushing, listened to my concerns and worries addressed any sensitivity which was just on 1 tooth I got the membership and had X-rays great consultation. Came away feeling very confidant with focus was on great dentistry 🤩 happy I found somewhere and loving the monthly payment plan.

Great initial consultation with Dr Zohaib! The whole team were really friendly, really helpful and made me feel very at ease! Dr Zohaib clearly knows his stuff, explained everything, explained the options and it didn’t feel like a sales pitch! He was brilliant! I am booked and excited to have a new smile!!

I recently had an appointment with Dr. Phil, followed by another appointment the next day with Ella, the dental hygienist ath the Chelsea location. As ever, Dr. Phil was incredibly meticulous in talking me through every step when preparing for the next stage of my dental treatment. The hygienist, Ella, did very much the same. I could not believe how clean my teeth were after the deep clean. I used to meet with a dental hygienist at another practice every 3 months for the last 20 years or so and my teeth have never looked like they do now. So, a huge thank you to you both and your assistants (I can't recall their names). Another thank you to the reception team who made me feel very welcome and are highly approachable. Kevin Hamilton

Brilliant service throughout. After see the work Yorkshire dental suite achieved I knew they were the ones to go with even if it was a nearly a 2 hour commute. Absolutely over the moon with the outcome of my composite bonding from Dr Mansoor. Would highly recommend Yorkshire Dental Suite.

Was seen by Lara today, she was great help.

Have been my dentist for years. As soon as you walk in they ask if you want a drink. Each staff have a friendly face and customer service is great and the reason why I travel half an hour to see them. Would 100% recommend

Misleading, unprofessional, and unfinished treatment

My experience with Yorkshire Dental Suite has been extremely disappointing and feels misleading at best.

Before taking my money, they made big promises. I fully paid for two hygiene appointments, Smile White, and composite bonding. Once payment was taken, those promises were not honoured.

The hygiene treatment was only completed on half of my mouth due to “not enough time.” I was told it would be finished at the next appointment. At the next visit, the same excuse was given. I was then told the remaining hygiene would be completed during my composite bonding appointment — again, it wasn’t.

Despite this, when I later questioned the clinic, I was told over the phone that my treatment was “fully complete.” This is completely false. Only half my mouth was treated. What is even more unacceptable is that after telling me my treatment was complete, they then asked me to return to complete it and demanded additional payment. If the treatment was complete, why was I being asked to pay more to finish it?

Promises around Smile White were also broken. I was clearly told I would receive new whitening trays after composite bonding, as the tooth shape changes. This never happened. Another £399 wasted.

This clinic relies heavily on sales tactics and advertising, but the reality does not match what is promised. I feel I have paid a significant amount of money for incomplete treatment and excuses.

Be extremely careful. Ask for everything in writing, question timelines, and don’t assume what you’re promised will be delivered once payment is taken. Based on my experience, I would not recommend this clinic.

Dr Mansoor was excellent throughout. Top man, very professional and courteous. Will be seeing you in the future for any work I need doing.

Thanks again.

Mitesh

Been for my first consultation today and the staff and service was brilliant. I haven't had any surgery yet but so far I feel confident in the company

Great service from start to finish, staff are very friendly and go above and beyond to look after you. Had Invisalign fitted today and back in for composite bonding once I’ve finished the straightening. Dr Gabrielle has been brilliant.

All i can say is wow I had amazing experiences Dr Nigel was amazing from start to finish made me feel so comfortable and at ease explained everything from start to finish the reception girls are great very friendly warm welcoming will definitely recommend yds to family and friends

Service levels and patient care is a little slow. Initially, very inviting and pleasant.
Would like to see an improvement with aftercare and updates on delays with aligners.
Practice will listen to feedback and on this occasion have been able to get in touch to resolve on going issue with delays and treatment

I had a treatment with Dr Lee who is a competent, conscientious and honest dentist.

The YDS team are always kind and helpful. I would highly recommend them.

Dr Imran was brilliant! Friendly, knowledgable and approachable for questions. Monica was also lovely and helpful.