Yorkshirebedding Reviews 

108
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the product quality, often describing items as flimsy, easily damaged, or not matching descriptions. Reviewers frequently felt that products were not worth the price, despite some being advertised as good value. However, some customers also noted significant issues with refunds, including not receiving them, getting incorrect amounts, or facing difficulties with the return process. Additionally, several people experienced problems with their orders, such as receiving wrong colors, materials, or incorrect sizes that did not fit. Conversely, a small portion of people felt satisfied with certain products, highlighting good fit, quality for the price, and durability after washing.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and accuracy, with many reporting issues such as... See more

Quality

Users describe significant dissatisfaction with product quality, frequently reporting items arriving in poor... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing dissatisfaction over product... See more

Refund

Customers consistently note ambiguous experiences with refund, with some reporting successful refunds for... See more

Price

Reviewers highlight negative aspects of price, with many feeling that the products are not worth the money... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I paid £12.29 for a lightweight summer duvet, so wasn't expecting high quality. The duvet that came, though, was a layer of fleece sandwiched between two layers of thin fabric with hardly any stitchin... See more

Rated 1 out of 5 stars

I have just experience the very poor customer service from Yorkshire Bedding. They sent the complete wrong colour which was Ochre and send Gold cushion covers instead. I asked for a returns label and... See more

Rated 1 out of 5 stars

Ordered bedding King-size. Received single size. I had no email confirmation from them as I paid by PayPal. Therefore no order reference. So they declined to help. I did not pursue matter. Howev... See more

Rated 1 out of 5 stars

I ordered what was advertised as 100% Egyptian cotton sheets from Yorkshire Bedding, only to receive rough, poor-quality sheets made in Pakistan—fulfilled by a completely different company: Mo... See more


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2.7

Poor

TrustScore 2.5 out of 5

108 reviews

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2.7

All reviews

(108)

39 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't buy from Yorkshire Bedding

I placed an order with Yorkshire Bedding in May for 2 king size fitted sheets, 2 double fitted sheets, 2 double mattress protectors and 2 king mattress protectors.
I washed them and placed in my cupboard ready to put on our beds. The sheets and double mattress protectors were fine and fitted well. The King protectors would not fit on our king size bed. After measuring them I found out they're double size but with a King label. Also the design is totally different to the double protectors I purchased even though they're the same protectors just different sizes.
I contacted Yorkshire Bedding and I had nothing but trouble. Messaged for 2 days and they first said I could return but would have to pay return postage. Then said I'd had them longer than 14 days so couldn't return them. It says this on their website: If the products are defective, have been incorrectly described, differ from a sample or displayed products, or do not perform as promised, we will refund the purchase price and pay the return shipping costs.
I've sent them photos showing protectors and with tape measure to prove size. Now they're not replying to me. All I want is the right size protectors, that were described on their website, and that will fit our king size bed. Going by the reviews here on Trustpilot you can see how untrustworthy they are.
DO NOT BUY FROM YORKSHIRE BEDDING.

20 July 2025
Unprompted review
Rated 1 out of 5 stars

Item not as described, terrible customer services

I ordered curtains which stated online that they were lined.
When they arrived they were made of a single piece of fabric with no lining
I contacted their customer services through Onbuy and they were completely rude and uninterested.
They have now accepted that they are selling items that are wrongly listed but want me to pay return postage.
I've escalated it through OnBuy, hopefully they'll make them do the right thing.

11 July 2025
Unprompted review
Rated 1 out of 5 stars

Mis-sold 'black-out' curtain

Ordered a 'black-out' curtain, which let the light through without any black-out effect at all. When I complained to Yorkshire Bedding customer services they said it was because it was a light colour, but claimed it had blackout lining; there is no lining (one thin layer of fabric) so maybe they mean the fabric is treated, but it certainly doesn't work as black-out. They gave me the option of sending it back at my own cost within 14 days or a 20% discount. I feel the item was mis-sold, and would not use them again. Customer service did email promptly, to their credit - but product was very shoddy.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Not bad.

I was dubious having seen the reviews. First time I came across the company I didn’t order.

Then I read some of the good reviews and decided to give them a go.

I ordered fitted sheets x 3 super king, and a couple of pillow cases.

They are thinner than most, but have washed fine and still fit the mattress after washing. (Some shops don’t as they shrink).

I didn’t notice the thinness sleeping on the sheets. And maybe it was coincidence but the first night with them on the bed is one of the best nights sleep I’ve had in a while!!

Super king bedding can get expensive, however this company are very reasonably priced.

I am the first to complain however, there is nothing to complain about regarding my purchase.

8 June 2025
Unprompted review
Rated 5 out of 5 stars

I am the first to complain

I am the first to complain. You pay your money if it's rubbish complain.

I did.

Now I say I am also the first to credit a company.

I finally got my duvet and guess what?? It is the first duvet that actually fits the cover! That is definitely a first.

I have spent a lot of money on duvets and they do not fit the cover. But today it did.

Thank you Imperial Rooms and Yorkshire Bedding.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

After reading so many bad reviews

After reading so many bad reviews, I was pleasantly surprised! Ordered on monday night, dispatched on Tuesday and delivered on Thursday…What a service! No problem with anything, products or delivery. I got what I ordered and at a great price. I would definitely order again from Yorkshire bedding.

28 April 2025
Unprompted review
Rated 1 out of 5 stars

Sheets arrived with what looks like…

Sheets arrived with what looks like blood stains on them?!
Also fulfilled via Amazon who I tend to avoid as everything I've ordered from them in recent years has been awful quality.
The sheets also feel really cheap, and the duvet is really poor quality. Scratchy, not cotton as advertised.
Avoid like the plague

16 April 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company for any goods…

Do not use this company for any goods they stipulate that it’s cotton and silk and it’s not not only that when you return items they try and make out they have only received part of the order to accumulate their loss sent several emails order was nearly £40 only received £3.69 back

2 April 2025
Unprompted review
Rated 2 out of 5 stars

Poor quality and after sales

I purchacd a Extra Deep Fitted Sheets 40cm and wax fery dussapointed with the quality and fit.
Because if the poor design the fitted sheet is forever coming off the matress and requires constant attention.
My advise. Don't bother

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with my sheets. Fast delivery and good quality

Finding mainly fitted sheets online, I came across super king-size Egyptian cotton flat sheets at an extremely good price. Bought 2 pairs which entitled me to free postage. They arrived within a couple of days and I'm very pleased with them for the price. You can buy thicker ones for a little bit more but these really are a bargain. I received a gift for my purchase and I was very pleased with 2 lovely velvet cushion covers! I expected them to be very basic but they really are very good quality. I'll definitely recommend this company

24 February 2025
Unprompted review
Rated 3 out of 5 stars

clear and timely communications

clear and timely communications, received ontime. ordered 9 sherpa blankets two sizes, I expected them to be thicker and a bit bigger. they are soft enough, summer weight only and stitched well.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and products

The negative reviews do not reflect my experience of this company. I have just received my 4th order from the company and as usual the quality is excellent. All products so far have been soft and what you need for a good night's sleep and are the same after several washes. Ordered on Monday and delivered on Wednesday in robust packaging. Excellent service and very competitive pricing. They use Amazon logistics as a courier and my experience from other retailers suggests they have teething problems which should get better. Slight negative is the use of discount codes which needs Customer service intervention which needs to be resolved for the future

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Ordered 2 duvet sets, 2 fitted sheets and 2 packs of pillow cases. One of the duvet sets unfortunately arrived in the wrong size. Customer services picked up my message immediately and dispatched the correct size duvet set which arrived within 2 days. Great value for money and fantastic customer service.

19 February 2025
Unprompted review
Rated 1 out of 5 stars

Colour of curtains not correct

Ordered navy blue velour curtains for a bedroom. They came promptly but they are petrol blue not Navy blue. Said I had to pay to return them which is not my fault that they are not as described. Tried to offer me 10% off which is annoying as I said I don’t want them because of the colour regardless to how much they gave me off I would never use! Beware of this company!!

5 February 2025
Unprompted review
Rated 1 out of 5 stars

Paid for curtain rod which has never…

Paid for curtain rod which has never arrived tried to contact them by phone directed to a London number no one answering. Gmail told me it was not a correct email address they show, this is a very suspect site wonder if Chinese?? Anyway do not order be warned!!!!!

22 January 2025
Unprompted review

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