Yorkshire AV LTD Reviews 47

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent customer service. Very knowledgeable staff who really try and help and advise and clearly have a passion for audio and visual. Went above and beyond to assist with my turnable purchase. High... See more

Rated 5 out of 5 stars

Recently bought an AVA Cinema remote control through Lee @ Yorkshire AV. Super quick response to my enquiries and questions which helped to make an informed purchase, plus a follow up to ensure every... See more

Rated 5 out of 5 stars

I have used Yorkshire AV several times over the last six months. I have met all their staff in this time and they are a very friendly and knowledgeable bunch and have no hesitation in recommending the... See more

Company replied

Rated 5 out of 5 stars

After looking for Electrostatic Headphones I came across Yorkshire AV LTD who are selling some amazing hifi costing ££££s. What I found was a pair of headphones by Mitchell and Johnson for £59 - and y... See more

Company details

  1. Home Audio Store

Written by the company

Yorkshire AV are a family run, independent HiFi and Home Cinema Retailer and installer in Nort Yorkshire. We've been selling online since May 2020 and opened our showroom in October 2020. Our store features three demonstration rooms: Home Cinema, HeadFi and a HiFi room as well as large showroom with over 1000 products on display. Based in a 300 year old barn - we are a destination hifi store and customers tend to contact us to book in for appointments although you are welcome to pop in any time for a listen and a chat on all things audio! We're a small team - that's growing organically and we welcome any opportunity to showcase our products and services be it in store or in your own home.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

47 reviews

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Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service. Very knowledgeable staff who really try and help and advise and clearly have a passion for audio and visual. Went above and beyond to assist with my turnable purchase. Highly recommended!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Great buying and installation experience

I've used Lee and his team at YorkshireAV for a number of upgrades to my home cinema over the past few months. I've found them knowledgeable and responsive to my enquiries. They've also given me a fair price on trade-in items.

They've come to my home and installed all of the speakers, including some wall and ceiling-mounted ones, with care and attention. Lee also spent a considerable amount of time calibrating the subwoofers using REW, which has transformed the sound in my room. He even gave me a bit of a lesson in what he was trying to do.

If you are spending a significant amount of money on your AV/hi-fi setup then there is a reasonable expectation that the buying experience should show you that you are a valued customer. Lee and his team get this, unlike some of my more local companies, and for this reason I will continue to use them in the future. Highly recommended.

6 February 2025
Yorkshire AV LTD logo

Reply from Yorkshire AV LTD

Thank you Tristan for this review. We appreciate it!
We are thankful for your trust in us in your amazing cinema room and look forward to the future transformation that's planned!

Rated 5 out of 5 stars

Top Dealer with Really Great Customer Service

I purchased a Cyrus XR Power Amp - my second from Yorkshire AV.

Cyrus have recently discontinued this range which has upset some people. I don't know this should be but I can only guess that they are more interested in owning the latest models rather than listening to the music through a good system.

I found out through Lee on Facebook that he had one XR Power Amp left. I commented that it was possible that I might buy it. Lee immediately messaged me that he was away for a few days but that someone was in the shop but closed on Monday. The price was set at a brilliant discontinued clearance level.

On Sunday I decided to buy, paid for it with DPD delivery - DPD are in my view one of the best couriers - and awaited delivery.

Sent on Tuesday and arrived on Wednesday, installed on Thursday after re-arranging the hifi table. Music played through my Cyrus Stream XR, XR preamp with the added power amp and Proac Response D2R speakers. Very good straight out of the box and will be better when run in.

The first track played was the 1812 Mercury Label with living presence stereo - a 1958 recording I believe. At 1:52 when the drum comes in what a sound - even through the two-way stand mounted ProAcs.

Thank you Lee and the Yorkshire AV team. Consistently great service

10 February 2025
Unprompted review
Yorkshire AV LTD logo

Reply from Yorkshire AV LTD

Thank you David for this superb review.
Delighted that you're continuing to enjoy your system and the upgrades that you've purchased from us.

Rated 5 out of 5 stars

REL Subwoofer

Excellent facilities, speedy delivery and great service from very knowledgeable staff. Also a fantastic product and , if needed, an excellent after sales service. Can thoroughly recommend Yorkshire AV.

31 January 2025
Unprompted review
Yorkshire AV LTD logo

Reply from Yorkshire AV LTD

Thank you very much for the review Kevin. Appreciate it!

Rated 5 out of 5 stars

Very Happy Customer!

I bought a NAD M10v3 from this store. The service & support they gave was incredible, and I would absolutely recommend them! Bravo Richard & the Audiologica team!

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Used a few times no issues

Used a few times, no issues, quick delivery, just ordered some more from them, already received the dispatched note…..

22 January 2025
Unprompted review
Yorkshire AV LTD logo

Reply from Yorkshire AV LTD

Thank you Barry for your continued business and review. All the best, Lee

Rated 5 out of 5 stars

Ordered the perlisten r212s subwoofer…

Ordered the perlisten r212s subwoofer from Yorkshire AV, just a few days before Christmas and they sent it out the next day 😀 absolutely amazing service and communication. And it's the best subwoofer I've had yet. I would highly recommend. Thanks.

24 December 2024
Unprompted review
Yorkshire AV LTD logo

Reply from Yorkshire AV LTD

Thanks Eric! Enjoy your subwoofer :) Lee

Rated 5 out of 5 stars

Great hi fi shop, great people

I have used Yorkshire AV several times over the last six months. I have met all their staff in this time and they are a very friendly and knowledgeable bunch and have no hesitation in recommending them for either the purchase of new gear or selling of your old gear. The showroom is nicely set out with a large range on display for viewing and demonstration in a converted barn setting. No complaints from this happy customer.

3 January 2025
Unprompted review
Yorkshire AV LTD logo

Reply from Yorkshire AV LTD

Thank you Martyn for your continued business and support. Happy listening!

Rated 5 out of 5 stars

Great range and prices, friendly communication

Recently bought an AVA Cinema remote control through Lee @ Yorkshire AV. Super quick response to my enquiries and questions which helped to make an informed purchase, plus a follow up to ensure everything delivered and setup. Will be making some further purchases in future, just wish I lived closer to the showroom!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

great customer experience

good customer service from my initial phone call enquiry, to installation everything was dealt with in a friendly professional manner.

I would have no hesitation in recommending them, Jenson, David and Lee are both knowledgeable and helpful 🙂

16 November 2024
Unprompted review
Rated 1 out of 5 stars

2nd experience

After seeing my first review they was in contact to send me a new foot for my Emotiva t2+ saying next day delivery this was on 16th of november but still haven't received it i just give up will never use or recommend them to anyone.

25 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Yorkshire AV

Wow. What a magnificent experience I have had with this shop! The customer service is second to none. The variety of HIFI gear is also spectacular.

There is the high high end stuff, and there is the more reasonably priced stuff. The staff treats you the same regardless of your budget. They treated me with respect and went out of their way to facilitate my HIFI needs, even though I wasn't spending mega money with them.

The team were happy with direct contact via the Facebook messenger, and even replied to me well out of hours. Now that is amazing customer service.

Thank you Yorkshire HIFI for a top notch experience. You will now always be my first port of call.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Q Acoustics 5040 floorstanders

I bought a pair of Q Acoustics 5040 from Yorkshire av, i think the price was reasonable and the speakers were in great condition.
I really appreciate the level of service, please keep up the good work, hope to call again, thanks very much.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Purchased Focal Stellia headphone

Purchased Focal Stellia headphone, the staff is very nice, I've physically tested the headphone in store, very nice place with a lot of gears, I'll come back again for next purchase.

16 March 2024
Unprompted review
Rated 5 out of 5 stars

Great online audiophile website

I was searching online for a new pair of headphones for myself and a present for my brother and found the brilliant Quality Mitchell and Johnson brand on sell (a great British company who sadly ceased business before brexit) on Yorkshire AV website. I found the website very professional and easy to search and well presented. Fantastic prices on quality audio equipment. Postage was excellent and I received my products with next day delivery. I highly recommend a visit to the website you won't be disappointed.

17 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent first impression

I was looking for a class AD amplifier without a DAC and settled on the Hifi Rose RA280. Marvellous piece of kit that is already controlling my PMC speakers with more authority.
I saw that Yorkshire AV had it in stock online and drove to buy it so I could have it for the weekend. True to word it was in stock, so it was a quick purchase.

They sell independent brands / boutique type equipment compared to the usual fair. It makes them more interesting when doing research.

Showroom is pleasantly unusual, situated in an old barn in a village just off the M62. Parking right outside.
The demo rooms look realistic, like a lounge/living room should be.

The fact that they do trade in means I can consider a possible upgrade in the future.

16 March 2024
Unprompted review

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