York Lenses Reviews 

105
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, reviewers had a great experience with this company. Customers genuinely appreciate the unbeatable prices and high-quality products that always arrive safely in factory-sealed, pristine condition. Many buyers highlight that saving substantial money makes the overall purchase completely worthwhile despite the long distance. Some reviewers were not happy with the delivery times, noting that packages can take several weeks to arrive from overseas. People also pointed out that items actually ship from Hong Kong rather than locally as initially advertised on the website. Shoppers mentioned experiencing frustrating communication gaps regarding tracking updates and delayed shipping confirmation messages.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, as opinions are divided regarding shipping times... See more

Product

Customers expressed great satisfaction with the product, highlighting that items arrived brand new in... See more

Order

Clients share ambiguous opinions on order experiences, as many customers reported that their items arrived... See more

Price

Users describe positive interactions with price, noting that the deals are unbeatable and significantly lower... See more

Quality

Reviewers highlight positive aspects of quality, noting that the camera gear and lenses arrive brand new, in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product is great - arrived from HK. But works perfectly and at a very reasonable price vs other retailers. I took 1-star away because it took much longer to ship than I expected - almost 3 weeks after... See more

Rated 4 out of 5 stars

Everything went as planned. Order on January 14 received January 29. The only drawback is the power cable for the battery charger incompatible with the electrical plugs of Canada (Product from Asia... See more

Rated 4 out of 5 stars

Your prices are lower than others. Your communications with the customer are rapid and precise. The only irritant is the delay to get the merchandise. I thought your were a store located in Canada and... See more

Rated 4 out of 5 stars

This was my first purchase at York Lenses. I bought a Sony A7Cii. It was the best price online but I had never heard of York Lenses. I researched by looking at their website and checking reviews.... See more


Company details

  1. Camera Store

Written by the company

At York Lenses, we believe photography is more than just capturing images, it’s about preserving memories, telling stories, and inspiring creativity. As Canada’s prime online destination for camera equipment, we are proud to be a TRULY CANADIAN company, built on trust, reliability, and a deep commitment to the people and communities we serve. From day one, our mission has been simple: to provide Canadians with access to the highest-quality cameras, lenses, and accessories at the best possible prices. We know how hard Canadians work for their money, and we take pride in helping our customers save without ever compromising on quality. By sourcing trusted brands and ensuring competitive pricing, York Lenses makes professional-grade equipment accessible to everyone from seasoned photographers to passionate beginners. But our commitment goes beyond products. We are dedicated to building a safe and welcoming environment for every customer. Shopping with York Lenses means peace of mind: secure transactions, reliable shipping, and a support team ready to assist whenever you need us. Your trust is at the heart of what we do, and we continually work to uphold the highest standards of safety and reliability. Being a Canadian company is more than just a label for us, it is our identity. We understand the unique needs of Canadian photographers, from coast to coast, and we proudly support communities across the country. Every purchase made at York Lenses contributes to a business that reinvests in Canada, supports Canadian jobs, and strengthens our local economy. We are not just selling lenses; we are investing in the future of our country, our industry, and our people. We also recognize the power of photography in bringing communities together. That’s why we actively engage with Canadian creatives, providing opportunities to learn, share, and grow. Whether it’s through educational resources, customer support, or community-driven initiatives, York Lenses is here to nurture talent and empower Canadians to tell their stories through their lens.


Contact info

4.0

Great

TrustScore 4 out of 5

105 reviews

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Replied to 13% of negative reviews

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4.0

All reviews

(105)

104 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Prices, Bad Shipping Times

All legitimate and cheap! BUT, very slow shipment times. My A7V took nearly a full month to ship but it came and was perfect and new. The support is also very friendly and helpful. I would buy from them again but if you're on a tight schedule you may need to look elsewhere.

6 July 2026
Rated 4 out of 5 stars

Price is the best. Delivery takes time.

Well the price is unbeatable. The time it took to receive my camera was 3 weeks which I would have been fine with considering the dollar savings if York Lenses was upfront about it but I suppose they would lose customers if they were truthful with delivery expectations.

6 July 2026
Rated 4 out of 5 stars

Honest seller but be prepared to wait to receive your purchase

Your prices are lower than others. Your communications with the customer are rapid and precise. The only irritant is the delay to get the merchandise. I thought your were a store located in Canada and I had the impression that I would receive my parcel within a week. But I realise the camera was sent from Hong Konk and I received it 24 days after I bought it. Foreign products have to go through customs,,,

17 June 2026
Rated 3 out of 5 stars

Items stored in Hong Kong, info should be disclosed more clearly.

The good: Pricewise York Lenses is unbeatable and the lens I got is in top condition. The free shipping service by FedEx was also fast, reliable and easy to track.
The less interesting:
I ordered my lens on June 24 and just received it 19 days later. My first order has been cancelled because of a glitch in their confirmation process. I got a refund and ordered again on June 26. That is when I realised that the lens was actually in Hong Kong while I tought that it was in stock in Canada since the e-store is advertised as Canadian. I honestly think that this information should be disclosed more clearly and not buried in the FAQ section. I had a deadline and nearly missed the opportunity to use this lens for the event. It took nearly two weeks before the parcel was actually given to FedEx which explains the long shipping delay. As soon as Fedex got the parcel, everything rolled very fast.
I appreciated the fast answer from Greg of the customer service but some corrections about what I mentionned above would be welcomed.
JP, Montreal

13 July 2026
Rated 1 out of 5 stars

When I ordered the Canon R6ii

When I ordered the Canon R6ii, it did not say it was grey market.
I was told the order was being shipped, yet FedEx still shows that only the label was created. It has been an over two weeks, and I still do not have the camera.
I would like a refund, as I am not paying for a product I cannot get delivered. I literally live 20 minutes from your Winnipeg address.

6 July 2026
Rated 4 out of 5 stars

Great Camera / Long Delivery

Product is great - arrived from HK. But works perfectly and at a very reasonable price vs other retailers. I took 1-star away because it took much longer to ship than I expected - almost 3 weeks after ordering. So keep those expectations in mind when ordering, it will come - you just need to be patient.

6 July 2026
Rated 5 out of 5 stars

Great service, products and costs

Although i experienced some very minor delays in shipping, I received active communication from the vendor when making enquiries about the status. Everything went well, goods were received and items are just as expected.

24 June 2026
Rated 4 out of 5 stars

The shipping label was created almost 2…

The shipping label was created almost 2 weeks after my order.

It did come in a few days from honk gong tho. I think if your supplier was on the ball, I would have had the lens in time before I had left on my trip.

16 June 2026
Rated 5 out of 5 stars

Brand new, sealed, good price

I was shopping for a Canon R50 V and came across York Lenses that was selling it at a significantly lower price compared to other well-known authorized dealers. At first, I had my suspicions, but after further research, I trusted this place enough and decided to purchase from them. Thankfully, they are legitimate, as I just received my order today (June 1), brand new & sealed! The only downside is that the delivery will take a long time; I ordered on May 20, so it took approximately 12 days. Regardless, considering that a camera is not an essential purchase, and with that price, I was more than willing to wait a bit longer to receive it. I don't know how important it is for some people, but the camera was shipped from Hong Kong, and it came with US Plug Adapter to charge the battery

1 June 2026
Rated 5 out of 5 stars

Awesome

Awesome, package arrived just as I expected. Really great company to deal with.

15 May 2026
Rated 5 out of 5 stars

Great prices and excellent customer…

Great prices and excellent customer service. While shipping for the Sony 28-135mm* took slightly longer than anticipated, the overall experience was positive. I’m very satisfied with my purchase and would definitely recommend this seller

15 May 2026
Rated 5 out of 5 stars

Good seller

The lens I bought was exactly as described by the seller, and I received it two weeks after payment. Thank you.

22 May 2026

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