sorely disappointed that the large crate of sweets has no box what so ever and the small number of items included was not worth £17.99
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See what reviewers are saying
this is not the original company, the original company went out of business. this is a shady online casino trustpilot needs to delete this or remove the "new" owners
Arrived very well packaged. Loved that someone had written my name in Japanese. This made it all more personal and special. Cannot wait to share this website with my daughter, her friends, and my brot... See more
Company replied
I preordered an item that was the cheapest I could find online by a good amount. Unfortunately it ended up taking an extra month to arrive due to issues with the supplier, Yokaiju did not bother info... See more
Company replied
Company details
Written by the company
Wintino online gaming platform presents its entertainment like a studio where every section has a distinct role. An opening screen directs players towards releases, game categories, promotions, account settings, and payment controls. This structure leaves space for colourful titles to stand out while keeping the experience simple to navigate. The programme ranges from reels to formats built around faster decisions. High-RTP video slots show theoretical return information for players comparing game mathematics. High-volatility releases introduce swings and less frequent feature activity, while crash games concentrate suspense into short rounds. Progressive jackpots, transforming wilds, scatter symbols, multipliers, free spins, and bonus buy options add variety. Eligible players may discover a welcome package featuring deposit bonus value and free spins. The headline only tells part of the story, so its wagering requirements, rollover rules, eligible games, contribution rates, and expiration dates deserve attention. Reading conditions before activation clarifies how promotional funds operate and when winnings connected to them may qualify for withdrawal. Wintino keeps payments behind a dedicated cashier screen rather than mixing them with game discovery. Supported deposit methods and withdrawal methods appear beside verification instructions, transaction history, and current balances. Each submitted request follows payout processing according to completed account checks, the selected payment option, and active promotional conditions. Its status can be monitored from the same practical area. The studio remains accessible through supported smartphones and tablets. Responsive design adapts high-RTP slots, volatile games, crash titles, promotional pages, and account tools to smaller touchscreens without crowding essential controls. Players can compare releases, inspect offer terms, or review a pending payment while away from a desktop. Join Wintino, examine the available welcome offer, select the experience that matches your pace, and bring the next session onto the screen.
Contact info
Manchester, United Kingdom
- senpai@yokaiju.co.uk
- yokaiju.co.uk
2.9
Average
304 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Fast arrival
Ordererd 2am, got a notif it was dispatched at 9am that day, came within 3 days.
30 June 2021
Reply from Wintino
We hate waiting around for parcels, so we always try to get your stuff out as quickly as possible! (⁀ᗢ⁀) Haha. Thanks so much for your support, and for leaving a great review! Stay safe and see you again soon ☆*:.｡.o(≧▽≦)o.｡.:*☆
really fast delivery
really fast delivery! cute lil card that tells you ur name in japanese! my manga came in perfect quality and im rlly impressed with this brand! :)
29 June 2021
Reply from Wintino
Hey, Josephine! (o･ω･o) Thanks so much for your order, and for leaving such an awesome review. We're so glad you're happy with everything and can't wait to see you again soon! (b ᵔ▽ᵔ)b
Amazing experience!!
My items arrived in perfect condition and nicely on time, I am also still smiling because of the very kind and cute letter they wrote for me and writing my name in Japanese on it!! Very cool people, will definitely order again!!
29 June 2021
Reply from Wintino
(*꒦ິ꒳꒦ີ) Thank you so, so much! People like you are why we love what we do. o( ❛ᴗ❛ )o We're super glad you're happy with everything, and so pleased to have you as part of the Yokaiju Crew. See you again soon! °˖✧◝(⁰▿⁰)◜✧˖°
Reply from Wintino
☆*:.｡.o(≧▽≦)o.｡.:*☆ Thanks so much, Rosalind! It makes us super happy to know you're happy with everything. See you again soon! (b ᵔ▽ᵔ)b
quick delivery
25 June 2021
Reply from Wintino
Hey, Amelia! ヽ(o^ ^o)ﾉ Thanks so much for your order, and for giving us five stars! We can't tell you how much we appreciate it. Stay safe and see you again soon! ヽ(*⌒▽⌒*)ﾉ
Highly recommend, great service!
I have ordered from Yokaiju multiple times and will continue to do so. Everything has come in excellent condition, very promptly and their customer service is also great :)
22 June 2021
Reply from Wintino
Hey, Emma! ヽ(・∀・)ﾉ Thanks so much for all of your support lately, and for being so lovely about us! We're super glad to have you as part of the Yokaiju Crew. \(^ヮ^)/ See you again soon!
Great service
Arrived promptly, packaged well and a friendly thank you note. Chocolate I ordered was tasty too.
21 June 2021
Reply from Wintino
We're so glad you're happy with everything, Chris! ＼(＾▽＾)／ Black Thunder are super tasty, aren't they? (o^▽^o) Thanks so much for your order, and for leaving an awesome review. See you again soon! ٩(｡•́‿•̀｡)۶
Very good service
Very fast delivery and great customer service. Will definitely use again.
20 June 2021
Reply from Wintino
Thanks so much for your order, and for leaving such a great review!
(* ^ ω ^) We're super happy to have you as part of the Yokaiju Crew. See you again soon! (*￣▽￣)b
Cheap price, great customer service, but item was quite late
I preordered an item that was the cheapest I could find online by a good amount. Unfortunately it ended up taking an extra month to arrive due to issues with the supplier, Yokaiju did not bother informing me of this and ended up listing my transaction as complete. I followed this up by emailing them where I was told about an issue with the supplier and was told they would chase it up for me, a couple days later I was updated on what was going to happen.
In the end I got the item I received for a cheap price, the only downside was not being told about the supplier issues (which I wasn't bothered about anyway). Customer service was 10/10 when I did email. Also got a cute custom thank you card with my order
17 June 2021
Reply from Wintino
Hey Alex!ヽ(・∀・)ﾉ Thanks so much for your preorder, and for taking the time to leave us a review! If you remember, we chatted via email about the 'complete' status being a bug that happened because your order was transferred from our old site to our new one. We've sorted that now so it'll never happen again (b ᵔ▽ᵔ)b We also send a 'Preorder Updates' email out to everyone who's preordered an item at the end of each month. We sent one to your email address in both April (the month your figure was supposed to be released) and May. It's super strange that you didn't get it! Unless it went into your junk mail? (>_<) If you check out other people's reviews, you can see that keeping our customers updated is super important to us, so we definitely did bother to tell you! Haha. We're also sorry about the delays your figure faced. Unfortunately a lot of figures have been affected over the past year, but things are gradually getting back to normal. Hope that clears up any misunderstandings (* ^ ω ^) Thanks again! ＼(＾▽＾)／
Perfect!
Preordered a figure from them, and due to covid and other issues it had been delayed by a couple months, but the Yokaiju team kept me updated throughout and were very helpful in answering any questions I had. All in all great experience, came packaged nicely with a cute personalised note inside. Will definitely be ordering from them again. :)
17 June 2021
Reply from Wintino
Hey, Meesum! ☆*:.｡.o(≧▽≦)o.｡.:*☆ We're super glad your preorder got to you OK, and sorry again about the delays. They're such a pain! (-_-) Thanks so much for all of your support, we can't tell you how much it means to us! (b ᵔ▽ᵔ)b See you again soon.
5 star service!
Really fantastic customer service and great updates about shipments, cant wait to order from them again!
16 June 2021
Reply from Wintino
Thanks so much for leaving such an awesome review, Megan! (＠＾◡＾) We're super glad you're happy with everything and can't wait to see you again soon! (ﾉ◕ヮ◕)ﾉ*:･ﾟ✧
Good 👍
The item I ordered was delayed a bit most likely because of covid, but other than that everything else was a great.
16 June 2021
Reply from Wintino
Hey, Declan!ヽ(*・ω・)ﾉ Thanks so much for your preorder, and for leaving us a great review! Covid and Brexit have really done a number on preorder ETAs, but thankfully things are slowly getting back to normal. We really appreciate you being so understanding! See you again soon ٩(◕‿◕)۶
Amazing!
i’d 100% love to buy from here again! lovely customer service and i love the personal touches!
thank you :) - lauren
14 June 2021
Reply from Wintino
Hey, Ren! (((o(*°▽°*)o))) Thanks so much for your order, and for being so lovely about us! We're super glad to have you as part of the Yokaiju Crew (≧◡≦) See you again soon!
So friendly and cute personal touches!
Really helpful and friendly customer service after I put my email in incorrectly! Super quick delivery and such cute notes and personal touches inside the package! Will definitely order again 🙂🙂
13 June 2021
Reply from Wintino
No problem at all, Grace! It's such an easy mistake to make (* ^ ω ^) Thanks so much for your order and for leaving such a great review! We can't wait to see you again soon (b ᵔ▽ᵔ)b
5 stars
My goods were shipped fast and packaged with care with a cute sticker added to your order and a personalised card. Good selection of goods and excellent customer service!
13 June 2021
Reply from Wintino
Thanks as always, Serena! (*￣▽￣)b We can't tell you how much we appreciate all of your support. You're the best! (o^▽^o) See you again soon.
10/10 experience
One of my new FAVOURITE shops to buy from, I bought some bungo stray dogs books and they were delivered just two days after purchase! They even came with a personal hand written thank you note which adds some sparkle to your purchase. I’d recommend this website to anybody and I’ll definitely be using it many more times
11 June 2021
Unprompted review
Reply from Wintino
Hey, Ruby! ヽ(・∀・)ﾉ We're so happy to hear that! Thanks so much for your order, thanks for leaving such a lovely review, and - most importantly - thanks for being part of the Yokaiju Crew! We can't tell you how much we appreciate it ☆*:.｡.o(≧▽≦)o.｡.:*☆ See you again soon!
Amazing
I really feel cared for seeing the wonderful thank you cards arriving alongside the anticipated figures. The service is fantastic and they clearly care about their customers. I’ve already ordered more!!
2 June 2021
Unprompted review
Reply from Wintino
°˖✧◝(⁰▿⁰)◜✧˖° This review made us so happy! It's customers like you that make all of the hard work worth it (o^▽^o) Thanks so much for all of your support, and for being part of the Yokaiju Crew. We can't tell you how much we appreciate it! (b ᵔ▽ᵔ)b
Reply from Wintino
Thanks so much for all of your support, Rebecca! ☆*:.｡.o(≧▽≦)o.｡.:*☆ We can't tell you how much it means to us. See you again soon! ٩(◕‿◕)۶
Fast delivery and the thank you card…
Fast delivery and the thank you card was a nice touch.
30 May 2021
Reply from Wintino
Thanks so much for you order, Josh! (o^▽^o) And thanks for leaving such a great review. We can't wait to see you again soon! (b ᵔ▽ᵔ)b
Honestly always the best
Honestly always the best! They deliver promptly and their customer service is top notch. Have been a regular new customer now and was always happy :))
26 May 2021
Reply from Wintino
Thanks so much, Soha! ヽ(o＾▽＾o)ノ You're the best. We can't tell you just how much we appreciate all of your support! See you again soon (b ᵔ▽ᵔ)b
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