Yoga Girl® Reviews 318

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I enjoy the yoga classes on the site, but I’m just so upset about their refund policy if you are a member. Ive been a member for about 3 years, and I forgot to cancel before my renewal date. Yeah... See more

Company replied

Rated 2 out of 5 stars

Also very disapointed. I've been a fan of Yoga Girl since the beginning and just subscribed to their website. Although the videos are great they "forgot" to mention that it's all old stuff. For ex? I... See more

Rated 5 out of 5 stars

I mainly have my subscription because of the monthly live classes & I´m happy they´re back! I personally enjoy how Rachel has grown into the field of tea ceremonies, herbalism and mindfulness beside... See more

Rated 5 out of 5 stars

I started using the Yoga Girl site during the pandemic because I was so moved by the morning meditation/flow sessions Rachel was conducting via Instagram live for about a month. Once she decided to mo... See more

Company details

  1. Yoga Studio

Information provided by various external sources

Founded in 2018, the Yoga Girl® group of companies is the coming together of several different organizations, all created by our founder Rachel Brathen, Yoga Girl. Our mission is to create a new lifestyle platform to support individual healing and use our collective efforts to help change the world. We are proud of the work we do, and we cannot do this work alone. All of our team members and partner organizations believe that change is possible. We believe in working hard by carving new paths and together we bring a new kind of value to the world through the Yoga Girl® mission: healing what’s on the inside so we can aid in the massive healing needed in the outside world.


Contact info

3.2

Average

TrustScore 3 out of 5

318 reviews

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Rated 1 out of 5 stars

Poor customer service

I enjoy the yoga classes on the site, but I’m just so upset about their refund policy if you are a member. Ive been a member for about 3 years, and I forgot to cancel before my renewal date. Yeah, my responsibility, but it overdrafted my account and I never even saw a reminder email. Living paycheck to paycheck, $270 is a lot. Yoga Girl customer service refused to make an exception told me “I could use the site for the remainder of the billing cycle”. Poor customer service in my opinion.

Edit: customer service did work with me after I left this review, and offered me a 50% refund, which I appreciate.

20 March 2025
Unprompted review
Yoga Girl® logo

Reply from Yoga Girl®

Dear Skye,

We hear your concerns, and we understand the frustration. It’s unfortunate that, despite our efforts to reach a fair resolution, this review was left before we could fully resolve the situation. Full refunds aren’t typically offered based on our refund policy, which is why we needed to follow the proper process. We always strive to work with customers to resolve issues, even in cases where the situation could have been avoided.

If you'd like to continue, please let us know. We're here to assist you through your support ticket and ensure everything is addressed appropriately.

With love,
Team Yoga Girl®

Rated 2 out of 5 stars

No longer updated site

Also very disapointed. I've been a fan of Yoga Girl since the beginning and just subscribed to their website. Although the videos are great they "forgot" to mention that it's all old stuff. For ex? I just joined three months for the Spring Challenge in which Rachel is talking about .. 2024.
If I had know the site wasn't updated anymore I wouldn't have invested my money

17 March 2025
Unprompted review
Rated 1 out of 5 stars

Just another white girl exploiting yoga for profit

I was a subscription member for a few years. Initially, I really enjoyed the online yoga classes. However, after a couple years, they didn't update with any new yoga classes, and the fact they don't have an app eventually made it more cumbersome to use. When the time came to for my subscription to renew, I no longer had the date in my calendar for some reason, and they never sent any notification that that it was time to renew. I noticed the charge on my account 1 day after it posted. I looked up their policy, and it states they do not refund subscriptions, regardless of how much time has gone by, but that you could email them for an exception. I sent an email stating that I had been a member for several years, and the site wasn't working for me anymore, and explained that I had just quit my job to start my own business, and it would help me out a lot if they would please make an exception and refund my membership. This was a week and a half before Christmas. They replied with a hard no. I've never had a company be so inflexible, and it was especially shocking since it's a yoga company, built on a whole brand of preaching "love and light." Just like most yoga influencers these days, her brand is bunch of crap. It's just another white girl exploiting another culture so she can live her best life. Rachel Brathan can suck it.

17 December 2024
Unprompted review
Yoga Girl® logo

Reply from Yoga Girl®

Dear Rachel,

Thank you for taking the time to share your experience with us. We sincerely apologize for any frustration or disappointment you’ve experienced. Your loyalty and support over the years mean a great deal to us.

We will be reaching out to you via email to address your concerns more personally, so please keep an eye on your inbox for further communication.

Rated 5 out of 5 stars

Best family

Best family
Crazy and sweet content
Lot laughing about her authencity
Love everything
Thank you for being you
💗💗💗🌺🌺🌺🌸🌸🌸🌸🌺🌺🧘‍♀️🧘‍♀️🧘‍♀️🌈🌈🌈🌈

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Home of Yoga (& so much more!)

I mainly have my subscription because of the monthly live classes & I´m happy they´re back!
I personally enjoy how Rachel has grown into the field of tea ceremonies, herbalism and mindfulness besides from yoga asanas. It´s maybe not everyones cup of tea but I personally enjoy the healing hours very much.
It´s a very affordable price per month & you get a huge library of yoga classes.

5 November 2024
Unprompted review
Rated 2 out of 5 stars

Its called Yoga girl but there's barely new yoga content

I subscribed to the website during the pandemic, but then went back to practicing on a studio. I got interested in the "new" content for this year, and I'm impressed by how there is barely any new classes of actual yoga in the "yoga" girl website. The challenge for spring was old content, branded as "curated". And the monthly live classes are all sitting mediations and "drinking tea" (?) It's safe to say I won't be resubscribing to this membership in the near future. And I leave this review for unwary yogis looking for actual fresh asanas and movement.

8 March 2024
Unprompted review
Yoga Girl® logo

Reply from Yoga Girl®

Dear Gladys,

We genuinely appreciate your time, feedback, and support for our platform. Our aim is always to provide value, foster a heartfelt community, and offer support, and we regret any disappointment you may have experienced.

Offering yoga, inner growth, inspiration, and wellness content is at the heart of what we do. Most recently, we've expanded our offerings through Live classes and online courses available in the Yoga Girl® School app, accessible to all premium subscribers.

We understand if our offerings don't meet everyone's preferences and respect your decision to find what aligns best with your personal yoga practice. If you have any further questions or feedback, please don’t hesitate to reach out. We’re here to support you.

With love,
Team Yoga Girl®

Rated 5 out of 5 stars

I have been following along with…

I have been following along with Rachel's 12-Day wake up to spring Yoga Challenge. I purchased a 3-month membership, and I am very happy with my access and the website as a whole.
I anticipate extending my membership when my first 3 months is up.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

I am a bit shocked by some of the…

I am a bit shocked by some of the reviews here so I came to give it the review it deserves. Overall, this membership and site are exactly what they promise to be. A creator selling their courses and creations online. The experience was user friendly, intuitive and I was always able to find what I was looking for. I haven’t had to contact support yet, but I also think that says something. My biggest complaint honestly is the audio quality sometimes sucks in the videos, however as a teacher myself - I know this is tough when your content is filming movement (can someone please for the love of god invent a mic that moves with us 😂). However it doesn’t bug me enough to take away a star. I think my favourite part is, I never made it to Aruba to take a class at island yoga, but Rachel brings island yoga to us - and since it’s now gone, it’s legacy lives on here.

Rachel and team, keep eatings what you want, increasing your prices as you see fit to represent your art and recording your ig stories. It feels like we are friends, and any friend knows, we grow and move and change and evolve over the years. Of course we aren’t the same as we once were. If we were, we’ve missed the point. 🖤

9 March 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing experience with auto-renew policy

I'm really disappointed that a company with the ethos of Yoga Girl opts for an auto-renew business model with such high annual increases (from an original free trial / £50 for an annual membership, to £210 at the latest renewal). I joined in the pandemic and enjoyed some of the content but haven't used it for a long time and have been caught out by the annual renewal. I emailed over 2 weeks ago to ask for cancellation and to request a refund given I'm not using the platform at all, to which I didn't receive a reply until I chased over 10 days later. The reply was to enforce a rigid policy which suggests they rely to some degree on customers overlooking their renewals (and with such high increases at each one!). It would be so much more effective to run a refund policy that takes into account how often you use the service. This kind of fairness creates goodwill and makes the likelihood of you returning high, rather than just relying on the sneaky tactic of auto-renewing subscriptions. The whole thing has left a bad taste in my mouth - something to be aware of when signing up!

1 December 2023
Unprompted review
Yoga Girl® logo

Reply from Yoga Girl®

Dear Harriet,

Thank you for sharing your concerns with us. We're grateful to hear that you enjoyed some of our content when you first joined us.

We have our system set up to send automated reminders for subscription renewals in hopes to avoid these situations. Additionally, we have provided step-by-step instructions on how to cancel, giving you full control over your subscription.

We understand how the price difference may have seemed unexpected, especially after we initially offered a 50% discount in your first year, along with additional discounts in the second year. These adjustments were carefully considered, taking into account market conditions and our operating costs. Unfortunately, we cannot offer sale prices permanently.

We hope in the future that you may rediscover the benefits and enjoyment of our offerings. We appreciate you being part of our community and are here to assist you with any questions or concerns.

With love,
Team Yoga Girl®

Rated 1 out of 5 stars

No experience with this course or…

No experience with this course or membership- would not pay the money! Rachel (the CEO and founder of Yoga girl) is a self involved hypocrite. She brags about her ancestral life and being all natural and healing herself (she is very against the medical system just like she was VERY against eating animals at one point and boom changed her mind) but is on her smart phone videoing for instagram all day which is the OPPOSITE of living in the moment/ancestral /coming back “home”. This is simply a money maker for her. Very unauthentic.

14 July 2023
Unprompted review
Yoga Girl® logo

Reply from Yoga Girl®

Dear Ruth,

We appreciate your feedback. At Yoga Girl®, we understand and acknowledge that everyone has their own perspectives and feelings. We believe in fostering a positive, inclusive, and safe environment that encourages open, constructive discussions and respects diverse opinions.

Our mission is to create a supportive community that embraces inclusivity, mindfulness, and self-awareness. We respect your right to hold personal opinions about our founder and the choices made within our team. However, we stand firm in promoting a culture that doesn't tolerate bullying, hate, online injustice, or comments aimed to provoke individuals or groups of people.

We continuously strive to improve our community, and our team and offerings at yogagirl.com reflect this dedication. We are committed to providing high-quality content aimed at helping individuals from diverse backgrounds improve their lives and foster a sense of togetherness. We understand that our offerings may not resonate with everyone, but we remain devoted to promoting personal growth.

Our community and users, like you, have the power to positively influence digital culture and build more empathetic and inclusive online communities. We sincerely wish you all the best on your yoga, wellness, and healing journey, even if our offerings are not for you.

Thank you again for sharing your thoughts with us.

With love,
Team Yoga Girl®

Rated 1 out of 5 stars

Unauthorized charges and won’t allow me to delete my payment details!

I’ve recently had a very bad and disappointing experience with the yoga girl membership. I had cancelled my account due to not using it much. I don’t remember exactly when but my last charge was in Feb of 2021 for the annual membership. This Feb (2 years later!) I was automatically charged $189, while at the same time I was receiving promo emails about offers to rejoin. I am certain I cancelled/paused. I have reached out multiple times and received ZERO responses. Today I logged in and cancelled this membership that I never reinstated. I tried to delete my payment details and the website won’t allow me to! It says I cannot because I have an active membership. My $189 and payment details are being held by yoga girl against my will.

28 February 2023
Unprompted review
Yoga Girl® logo

Reply from Yoga Girl®

Hi Kristen,
We want to express our sincere apologies for any inconvenience you may have experienced. We understand that this situation has been frustrating for you, and we are fully committed to making things right. We have refunded you for the accidental charges and have also reached out to you personally via email to discuss the issue further.

To avoid this happening again, we took your payment information off our system.

Your feedback is of the utmost importance to us, as it will help us improve our services not just for you, but for all our customers. Our ultimate goal is to provide a positive and empowering experience for everyone in our community, and we remain committed to achieving that goal.

Please don't hesitate to let us know if there is anything else we can do to assist you. We are always here to help. We appreciate your continued presence in our community, and we hope to see you back soon.

With love,
Team Yoga Girl®

Rated 5 out of 5 stars

Wonder Wellness Platform

I’m so impressed with all that Yoga Girl has to offer besides just yoga & meditation classes. The membership offers such a variety in self-care and healing practices. I’m so excited that all the courses & online retreats are all offered for the premium membership!

19 March 2023
Unprompted review
Rated 1 out of 5 stars

Empty promises...

Empty promises...
I am disappointed because it's mentioned that certain courses are accessible to all memberships but this is not the case.
I sent an email to the team who told me that it was a bug and to update by paying an extra...
The customer should not have to pay for errors.
I received an email telling me that an update has been made, but nothing has changed. I have asked for a refund several times and no response.
I don't have access to any content updates, I don't understand why I'm paying... for nothing ?

5 January 2023
Unprompted review
Yoga Girl® logo

Reply from Yoga Girl®

Thank you for taking the time to share your feedback with us. We understand your disappointment and want you to know that we are very sorry to hear that what we are offering is not meeting your expectations.If your subscription was renewed before the upgraded subscriptions were released then you are able to upgrade your account to include all of our new features. We apologize for any confusion surrounding our new upgrades.

You should be able to upgrade your account so that all of the new upgraded features are included. Our upgraded subscriptions include the HOME: a Self-Guided Journey, the Choose Yourself At-Home Retreat, Integrating Equity with Susanna Barkataki and more! We feel that this content is highly valuable and we are happy to have made it accessible through upgrading your account as of November 21st, 2022.

If your account was renewed before November 21st, then you are on the original yearly plan and you still have access to hundreds of yoga and meditation classes, and the monthly new LIVE classes with Rachel.

You are able to upgrade to include the new courses at any time by using the upgrade button on the top right of the screen. Thank you for sharing your review, as we do value learning from everyone in our community. We appreciate your long time presence in our community and hope to see you back soon.

With love,
Team Yoga Girl®

Rated 1 out of 5 stars

Home course yes, the rest hard NO

I was a follower and active member of the community for years, participated in many of the courses and Home course (live run) was truly beautiful. However the “rebranding” and “pricing” of the Home course feels more like a very bad joke and desperate way how to bring more people to subscribe… As a customer I feel used and not valued as there is no clear strategy - not many new classes added, lot of changes happening truly without any kind of clear vision and no bigger plan for future. (For example starting with month classes only for few months and than miraculously stopping) It mostly looks like to me that there is nothing new that can be surfaced and used and all the “tools” are practically being reused for last couple of years with no new direction being introduced. It is truly sad, but I do not believe in this company anymore as I think the main drive became money, and it would be completely fine if handled with care (money is truly important and it is energetical currency of this world and I am happy to pay top dollar) however being feeded all over again how valued people in this community are and than to be “used” and misleaded feels like a bad joke. I am actually very sad as I believed and stand for all the principles of this community and in the past when Rachel “promoted” or created something new I believed that I am not being used and I gladly paid knowing it will be worth it, however I do not have this belief anymore and I coming forward I would not participate in any “new” desperate try to bring subscribers.

29 November 2022
Unprompted review
Yoga Girl® logo

Reply from Yoga Girl®

Hi Simona,

Thank you for taking the time to share your feedback with us. We understand your disappointment and want you to know that we are very sorry to hear that what we are offering is not meeting your expectations.

Our team at Yoga Girl works very hard to produce safe, useful, accessible, and ad-free content in a way that allows us to operate as a business while serving a larger purpose of providing heart-felt, loving content. As such, we’ve recently made some new changes to make our healing tools, content, and programs more accessible to a larger community. This includes providing more digestible pieces and easier access at a lower price point, which has been requested consistently from our community. We are happy to have made this possible.

Thank you for sharing your review, as we do value learning from everyone in our community. We appreciate your long time presence in our community and hope to see you back soon.

With love,
Team Yoga Girl®

Rated 1 out of 5 stars

Yoga Girl is a Total Fraud

Yoga Girl is a total fraud. She makes her "living" by babbling to herself on a podcast once a week. Most of the yoga classes on this site are recycled and all the good ones are by teachers other than Rachel herself. Rachel's content has become incredibly dull and it is evident in the way that she is desperately seeking to rebrand herself. Rachel is a smooth talker and that's about it. Once you see through her facade, you realize there is no valuable substance beneath her smooth talking.

1 September 2022
Unprompted review
Yoga Girl® logo

Reply from Yoga Girl®

Hi Mae,

YogaGirl.com encompasses a wide range of resources and tools led by not just Rachel, but eight other wonderful guides as well, and it seems like your review is more reflective of your opinion of Rachel’s podcast, or your personal dislike of Rachel as a person, than of our website as a whole. Also, according to our records, we don't actually have you listed as a current member of our site. With that said, we’re so glad that you approve of the different styles of classes on our site led by our other guides, as it’s important for everyone to find a teacher who’s style resonates and aligns with them. We wish you well and hope you continue finding resources that serve you on your journey.



Team Yoga Girl®

Rated 2 out of 5 stars

Recycling Old Courses & Nothing New or Affordable

I used to enjoy this site and its offerings, but now its been well over a year and zero new courses. Unless you can shell out $2K+ for a Home course, or want to do a short live which they recently restarted. The lives are craft projects though, not really what I am looking for in a movement course. If they ever get back to offering new courses that’s rad, but I don’t like their practice of reposting old classes and making them look new with a new date stamp. Seems a bit disingenuous. Sorry guys, just trying to give some constructive feedback. Wish you the best in the future!

1 September 2022
Unprompted review
Yoga Girl® logo

Reply from Yoga Girl®

Hi Audrey, thank you for taking the time to share your feedback. After closing enrollment for the live variation of the Home course, we began offering a self-paced variation at a much reduced price of $495 which is available anytime, and we also have our Integrating Equity course at an even more affordable price, but we are also in the midst of making improvements to our subscription and offerings, which will be available by the end of the year. Thank you again for being a part of our community and for sharing your thoughts.

Much love,
Team Yoga Girl®

Rated 4 out of 5 stars

The best kinda yoga

Amazing content, pretty well laid out! I just wish there was an option for me to schedule my chosen classes through the week :-)

26 September 2022
Unprompted review
Yoga Girl® logo

Reply from Yoga Girl®

Hi Katie! Thank you so much for taking the time to share your feedback. This is a great idea and we will certainly consider expanding our scheduling options in future developments.

While we are only able to schedule live sessions to calendars at this time, you still do have the option to create your own custom playlists on My Mat. This enables you to create multiple playlists for different weeks, moods, energy levels, challenges you want for yourself, goals you want to meet, or even for certain days of the week (ie. a "Monday" playlist with classes that are do-able for you on Mondays). This way you could choose your playlist of choice to suit you whenever you log on.

We hope this helps and thank you again for sharing your feedback with us. It means so much to us having you in our community :)

Much love,

Team Yoga Girl®

Rated 3 out of 5 stars

High quality classes but no new content

I really love the teachers on the website, and have been following Rachel for a few years now. There are some good high quality classes on the platform but there has not been anything new added for a long time. Also subscribed cuz weekly live classes were promised, but they stopped when Rachel moved to Sweden. Now just the same old classes get re-added. Would really like some new content or I unfortunately will unsubscribe. Also, would be great if there was an app!

22 July 2022
Unprompted review
Yoga Girl® logo

Reply from Yoga Girl®

Thank you for your feedback Natalie. While we haven’t been able to add any new classes in a couple of months, we are in the process of some exciting new things to come and look forward to sharing those in the coming months. We appreciate you being a part of our community and hope to continue having you with us as we continue to make improvements.

Much love,
Team Yoga Girl

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