YesWelder Reviews 

642
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally prompt, knowledgeable, and helpful when addressing technical questions or concerns. People highlight that the welding machines deliver outstanding performance, ease of use, and reliable quality for various projects. Some reviewers were not happy with receiving items that arrived damaged from shipping or encountering unexpected technical issues over time. However, customers emphasize that support representatives respond rapidly to troubleshoot problems and arrange prompt product replacements without unnecessary stress. Buyers appreciate this dedicated assistance, noting it ensures a positive overall experience despite initial product setbacks.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, praising the prompt and professional... See more

Staff

Consumers find staff to be positive, helpful, and highly professional when resolving issues. Reviewers... See more

Product

Clients share positive opinions on product quality, noting that the machines work well and perform reliably... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and noting that the machines... See more

Response time

Customers had positive experiences with response time, frequently praising the support team for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've actually had my welder for quite some time now. And it's been working fantastic and it makes welding so much easier actually makes me a better welder. My first time trying to weld aluminum with t... See more

Company replied

Rated 5 out of 5 stars

I work at a welding/fab shop. We have bought 3 different yes welding machines. Very pleased with the product for the price. Any issue we’ve ever had was resolved beyond expectations. Raymond was extre... See more

Company replied

Rated 5 out of 5 stars

Wow, best customer service i have ever experienced. I called with a question, no answer and i didnt leave a message. 20 minutes later Raymond called me back, told him my issue and he promptly emaile... See more

Company replied

Rated 5 out of 5 stars

WOW!!! Double WOW! I didn't know that customer service line this even existed any more! Ana was prompt, knowledgeable, and courteous. She helped diagnose my issue and even sent me a replacem... See more

Company replied


Company details

  1. Welding Supply Store

Written by the company

YesWelder was born from a vision to provide affordable and high-quality welding equipment to those entering and experienced in the world of welding. We didn’t want to be ‘just another welding equipment company’. The YesWelder founders wanted to provide motivation and inspiration for welders of all skill levels.


Contact info

4.9

Excellent

TrustScore 5 out of 5

642 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(642)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience with customer…

I had a great experience with customer support. Raymond was there every step of the way to help me out with my problems and in the end they send me a new part and everything was resolved.

20 April 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful feedback, Kellan! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Raymond ROCKS!

Raymond took excellent care and answered all my questions, he responded in a timely manner with my tracking numbers and I will be calling him again soon with another order.

14 April 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing review, Randy! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Raymond Was fast at responding and…

Raymond Was fast at responding and helping with my problem and questions.
Thanks for helping resolve my issues!

14 April 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful feedback, Atrain! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 4 out of 5 stars

Ann was very helpful and very prompt in…

Ann was very helpful and very prompt in answering my questions and helping me get all the things that I ordered. I didn't receive my welding helmet at first and she made things easy for me to go through the process and I am so glad she was there for me. 👍 Ann thanks for your support 🙏

24 March 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing feedback, Kevin! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Had an issue with my welding helmet and…

Had an issue with my welding helmet and Raymond was a great help. Replacement is on its way and I'll be all set to get welding again. Thanks Raymond!

1 April 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, Phil! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Warranty Process

I had a problem with my MP200, and it ended up being replaced under warranty. The customer service rep that helped me was named Raymond. He was very helpful in getting the issue resolved and made the warranty process very easy.

8 April 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, Scott! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Great support from Ana

I've been a fan of Yeswelder since I started using their products. This time around USPS dropped the ball really bad and YW made it right. Ana was great and kept me informed throughout the whole refund/replacement process. UPS dropped the part off an hour ago which is great.

7 April 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing feedback, Andre! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Raymond is good for your company.

Raymond reached out thanking me for my second purchase, I showed him what I'm up to with my first purchase. Ive got
daughters 6 and 12 years old learning the trade through this equipment. Its been perfect for them. He offered to answer questions and he definitely provided answers practically immediately. Dudes a perfect team member for your company.

6 April 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, David! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Order issue solved...

I had a miscommunication of was gonna come in the bundle I ordered or thought I ordered. Ana in customer service stepped right in and helped me solve my issue. Super happy with everything so far. I ordered the 5 in 1. I recommend these folks they seem to really care.

1 April 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, Robert! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

I bought my son a DP200 for Christmas…

I bought my son a DP200 for Christmas 2024 and after a short amount of use the screen got vertical lines and was blank so you couldn't see any adjustments that were being made with the control knobs. I emailed Yes Welder and got a response back the same day. They sent me some checks to do and if that didn't work to send them some pictures which i did since everything check out ok, but we still had the issue. Ana with Yes Welder was very helpful and shipped me a new control board and screen. I installed them once they arrived, and you can now see everything.

2 April 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing feedback, Daniel! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Absolutely the best customer service…

Thank you Victor....Absolutely the best customer service I've dealt with in a long time

1 April 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, John! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Victor. 🙂

Rated 5 out of 5 stars

Raymond helped me in resolving the…

Raymond helped me in resolving the issue of a part that was misplaced and he was very helpful in resolving my issue! Thank you Raymond!

15 March 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful feedback, Leo! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Yeswelder is a good honest company to…

Yeswelder is a good honest company to deal with. I received my mp-200 in a timely manner and everything worked as it should. I had some questions about my order and Raymond promptly responded. He went above and beyond to help me out. I already loved their products but Raymond turned me to a life long customer.

23 March 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing feedback, Mike! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

I have ordered my second Yes Welder…

I have ordered my second Yes Welder machine and am extremely pleased with the quality and the purchase experience. I messed up my order, but Ana was able to help me and everything is just perfect! Thank you Yes Welder!

21 March 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, Robert! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

DP200 dusty screen fix

I ordered a DP200 yeswelder and have been using it for a few months in a commercial setting. It has not skipped a beat and has been fantastic. After about a month of using it I started to get dust behind the display screen and contacted customer service about this problem. A fellow named Raymond helped me resolve my problems with out hesitation and sent a new screen asap. I love the product and hiw easy customer service was to deal with.

5 March 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing feedback, John! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

A+ customer service

Issues was resolved in an extremely good manner. I will be purchasing and using more of their products if customer service like this continues!! Raymond did an excellent job with customer satisfaction and resolutions

14 March 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing feedback, James! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

Lost shipment

I have to say I am very happy with my experience with Yes Welder.
I ordered a TIG torch, foot pedal and consumables kit, this order was lost in the shipping world.
I emailed Yes Welder and received a reply from Raymond within 24 hours.
He checked my order and agreed it was lost so he reordered it for me. I received my order in 4 days.
Raymond was on top of my problem and took care of it very fast.
I can use my DP200 with my new TIG equipment now.
I give Yes Welder 5 stars and Raymond 5 stars for excellent customer service and support. Thanks to Raymond for a great job and a happy customer.

5 March 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the amazing feedback, Gordon! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

Rated 5 out of 5 stars

We received a defective 7 in 1 unit I…

We received a defective 7 in 1 unit I called the company and went through process of elimination to see what was wrong and was working with Ana as the customer care person was really nice and understanding they sent me a brand new unit and told me to keep the defective one for parts if ever needed I thought we were getting parts to fix the problem but they sent a brand new one was really nice working with them

1 March 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, Jonathan! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

Cut65 plasma cutter

Recently purchased a plasma cutter from yeswelder and didn’t receive any tracking info so I emailed yeswelder and Ana was able to resolve the problem fast. Thanks again Ana the plasma cutter is working great.

7 March 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful review, Kenneth! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Ana. 🙂

Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Raymond with a return. He was very nice and responded quickly to my messages and answered all my questions. I would greatly suggest Yeswelder products and services.

28 February 2025
Unprompted review
YesWelder logo

Reply from YesWelder

Thank you very much for the wonderful feedback, Anthony! We are very happy that you are satisfied with our service. We will be sure to forward your good words to Raymond. 🙂

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